Rated 4.2 out of 5 by 56
Rated 4.0 out of 5.0 by Evrim great value & helpful staff
The staff was very friendly and have informed me about my transportation to the downtown and airport. Rooms are comfortable and spacious as usual.
November 25, 2013
Rated 4.0 out of 5.0 by funnel1 great service
Stayed here twice both times great service clean rooms pleasent staff
November 13, 2013
Rated 5.0 out of 5.0 by BD2010 Nice hotel, very friendly, good location!
We've stayed at the HIE Troutdale a few times now, as it's in just the right location for us as we're traveling to visit the relatives, and it's consistently one of the friendliest check-ins we've experienced. The young women who staff the front desk for evening have always been efficient, friendly to chat with, and kind to our little daughter. Once she even got a goodie bag (just past Halloween, I think), and the little snacks at check-in for priority club members were more interesting than the usual chips (cheers for the rice krispie cookie!). Our rooms were nice, the decor is tasteful and the ribbons on the interior hallway remind me of the nearby river, and the breakfast is good. I think this one had a shower cap amongst the amenities, helpfully. The location on the Columbia Gorge is perfect (but the entrance to the hotel's driveway is super easy to miss, and then you have to go around the block to get back to it), there's a Shari's across the parking lot, and there are two coffee shops in a shopping center just up the hill, if you like to start off your morning travel in style (there's coffee in the hotel, too, of course).
November 11, 2013