Rated 4.6 out of 5 by 62
Rated 5.0 out of 5.0 by MK4IHG Accomodating staff, Comfortable bed and great service
The reception gentleman was stern but courteous in accommodating us after we resolved a mix up in reservation date which I worked through with 1800 # on his suggestion. Put us in an exec room and it was wonderful. Thanks to him and Holiday Inn.
June 26, 2013
Rated 5.0 out of 5.0 by Loekie47 good stay
We allways look for a fresh Hotel an we found it in Troutville. Troutville was a good place to be.
The Beautiful Blue Ridge Parkway at the corner of the hotel.
June 17, 2013
Rated 4.0 out of 5.0 by happycamper51 Off the path a little
Easy to see above the horizon but a little hard to get to at night. Many trucks stops around the area but the HIE is immaculate. Staff is very friendly, although did not recognize me at a Priority Gold Member or offer me water. This is such a minor thing I do not know why HIE always asks me if I was recognized. Breakfast area very clean.
June 8, 2013
Rated 4.0 out of 5.0 by KDO63 Great service - Upgraded without having to ask
Always greeted with knowledgable and pleasant service. Decent value and location.
June 6, 2013
Rated 5.0 out of 5.0 by CHIEF9 GREAT OVERNIGHT STAY
A notch above the normal Holiday Inn Express. Everything was to our satisfaction!
May 27, 2013
Rated 5.0 out of 5.0 by Cisco Clean & Comfortable
The hotel was very nice. The room was comfortable & very clean. That's very important to me. We were upgraded because we were Platinum members. That doesn't happen at all the hotels. I would definitely stay there again!
April 11, 2013
Rated 5.0 out of 5.0 by ah64armtti Great Place
Staff and hotel is great. Makes staying away from home more pleasant. Have always stayed here when working in the area.
April 1, 2013
Rated 2.0 out of 5.0 by reny staff not helpful
when we checked in to hotel we asked for a restaurant with a bar or lounge to relax . we were told of only one place that served drinks in the area. with very bad directions, we drove and found other places that were avil. just wonder why we were told there was only one place? staff just didnt seem too aware of what was avil. in the area. we stay at hotels all the time and they usually have a list or at least will goggle for directions for great places to eat, we were very disappointed with the help of the staff.
March 22, 2013
Rated 5.0 out of 5.0 by atomicmouse Nice Place
To start, I would like to commend the housekeeping team for an absolutely impeccable room! Of all hotels where I have stayted, IHG and non-IHG, this was by far the cleanest! The room was spotless!
Front desk and breakfast attendant staff were very pleasant. When I'm back in the area, I will definitely stay at this HIE!
March 16, 2013
Rated 5.0 out of 5.0 by Chemlady Wonderful Staff
Every person I have encountered at this property is pleasant, knowledgeable and will do their best to make sure you are pleased with your stay.
I stay here for business any time I am in the area.
Located right off the interstate.
March 5, 2013
Rated 5.0 out of 5.0 by airbear Great place to take a break.
We drive back and forth to Florida from Southern Ontario a couple of times each winter and in the past have tried different hotel chains. Some were ok and others not so good. This year on the homeward leg we tried this Holiday Inn Express location and were certainly pleased. The Troutville staff were pleasant and helpful. The morning breakfast is a winner and starts our the day on the right foot. This location will now become our new stop over when travelling home from Florida.
March 5, 2013
Rated 5.0 out of 5.0 by Town Nice hotel; clean with a very pleasant staff
This is a very good hotel with very clean rooms, very pleasant staff and a very good value overall.
March 4, 2013
Rated 2.0 out of 5.0 by Summer32 Breakfast and location
We requested top floor and not near the elevator. We were placed in a 2nd fl room and right by elevator and vending machines. We were told our room was under a business mans room, so we figured he would not be too loud. This was not the case, we could also hear the noise from the hall. The check-in told us if it was bothersome, she would move us. We didn't hear the noise until we were all settled in and at 5am. We stay at Holiday Inn Express everywhere, but this location needs to tell the breakfast lady not to dilute the sausage gravy soooo much. It was like lumpy milk.
Thankfully there are other choices for breakfast. Other than that, the hotel was clean and everyone was vey friendly.
February 25, 2013
Rated 5.0 out of 5.0 by Chad798 Nice
I stay at Holiday Inns because you expect them to be nicer than your average hotel. This particular one meet my expectations. Room was clean and cozy. Breakfast was good. Enjoyed my night there.
January 16, 2013
Rated 5.0 out of 5.0 by Spike78 Large room
The room that I stayed in was very large. Quiet hotel, with a good breakfast. Every thing you would expect from a HIE.
January 5, 2013
Rated 5.0 out of 5.0 by louski44 Good Nights Rest
I always try to stay at Holiday Inn Express, because they have the most comfortable rooms and I am able to get a good nights rest to continue on with my trip.
January 3, 2013
Rated 5.0 out of 5.0 by LA68 ENJOYABLE OVERNIGHT STAY
We were on our way home from Alexandria to Chattanooga and stopped in Troutville. Great location with Cracker Barrell across street. Location is far enough off I-81 that interstate noise is not a significant problem. We will stay there in the future when traveling to Alexandria to visit family.
December 9, 2012
Rated 5.0 out of 5.0 by tabat GREAT SERVICE
The staff was very accomodating. I was unsure as to handle my Priority Points, but the showed me how, and I added an extra day. Place was very clean and very sound conscious. I do not know if I will return to this area in the near future, but they certainly helped me form an opinion of Holiday Inn Express. I will see you guys soon
November 28, 2012
Rated 5.0 out of 5.0 by Fitch Cares about customer
Always acknowledges that we are priority club members and always notes our room preferences. Breakfast is always good and plentiful. Rooms are clean and modern. Staff is friendly and helpful.
November 20, 2012
Rated 5.0 out of 5.0 by Acveykus First time in Troutville
Don't travel I-81 often but found Troutville a convenient place to stop as I headed home. Easy to find off the Interstate and convenient to Cracker Barrel for dinner! Will stay again when in the area.
Always appreciate being recognized as a "Priority Club" member.
November 19, 2012
Rated 5.0 out of 5.0 by mikey19 Staffing Excellence
I have been staying at Holiday inns now for over 30 years and to this date I have not met a more pleasant and gracious host as your morning host in your breakfast bar. She was a delightful individual that added some sunshine to everybody's day! I wish to thank you and especially your breakfast room staff for making my stay as pleasant as can be. Excellent experience in general, convenient location, pleasant cheerful staff throughout, and great value for the money.
November 14, 2012
Rated 5.0 out of 5.0 by Ed69 Excellent staff , clean rooms
Have stayed at this location multiple times and will continue to do so.
November 14, 2012
Rated 5.0 out of 5.0 by Rainey wonderful experience
We were traveling from the north to the south in the U.S.
We were tired when we arrived, but check in was simple and fast. Our room was clean and comfortable. We could easily relax, finding everything we needed in our room. The staff was pleasant and helpful. The buffet breakfast had all the items advertised. All the food was fresh and the temperature it should be. The dining area was relaxed and comfortable. Check out was a cinch as they put the final bill under the door early am with no further attention needed.
We stayed here on our way to the south and on our way back to the north.
Thank you Troutville, VA for being one of our nicest memories about our trip.
November 3, 2012
Rated 5.0 out of 5.0 by Travellingthrough Thanks
From the moment we walked in, we were greeted with friendly courtesy and made to feel welcome. Nicer breakfast choices than typical complimentary breakfast offerings. Will stop here again if the opportunity presents itself.
October 28, 2012