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Rated 4.7 out of 5 by 411 reviewers.
Rated 5.0 out of 5.0 by Spacious rooms and friendly staff A+ Our room was clean, spacious, comfortable and quiet. Loved the dark curtains so we could sleep in. Clean carpet looked new! Breakfast buffet was very well stocked and maintained. ALL staff we met was friendly and helpful. We loved the stray kitty that stayed nearby. We so hope the hotel staff help get her a home. She was beyond sweet and friendly. June 21, 2016
Rated 4.0 out of 5.0 by Updated Hotel/Noisy Air Conditioner Needed Attention The hotel seemed updated. The air conditioner had issues the entire night and made it hard to sleep. It definitely needed maintenance. June 15, 2016
Rated 4.0 out of 5.0 by Nice hotel but other guests were disruptive We quite often stay at HIE hotels when traveling for pleasure and sometimes for business. This hotel is right up to par with others - high quality, clean, good value accommodations. Breakfast area was a bit crowded and we took a roll and coffee to go. We reserved a single king room and were pleased to have fridge, microwave and nice comfortable lounge chair plus desk and chair. It was a short walk to Cracker Barrel restaurant, another dependable favorite when we travel and want just good wholesome food. The only negative on this stay was noise from other guests that went on into the night and early morning. We were on the top floor but the noise sounded as though people were jumping on the floor right above us. It disrupted our sleep but I decided against complaining to management since it was only a one-night stay. June 8, 2016
Rated 5.0 out of 5.0 by Comfortable! We always choose the Troutville location when visiting Roanoke, VA. June 7, 2016
Rated 5.0 out of 5.0 by Happy with this choice Everything was fine at this inn and we were happy with our choice. June 3, 2016
Rated 5.0 out of 5.0 by Memorial Day Weekend Getaway I wasn't sure about the area at first or the quality of the hotel but once we arrived I was reassured we made a good decision. The hotel is very clean and the staff were very friendly. The beds are comfortable and rooms are clean and nice as well. My two boys enjoyed the pool and the many options for breakfast. We will definitely make note to stay here again when traveling through. June 2, 2016
Rated 5.0 out of 5.0 by Good value hotel in a remote area The hotel is located next to a freeway and very convenient for long-distance travelers. The room is spacious and clean. The bathroom is clean and well equipped. Nice hotel for its price. Definitely will consider it again in the future. June 1, 2016
Rated 5.0 out of 5.0 by Comfortable room The room was very nice. Everyone was very friendly. Easy check in and check out. June 1, 2016
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