Rated 4.3 out of 5 by 110
Rated 5.0 out of 5.0 by Kerr1975 Great Hotel
This hotel is very clean with wonderful customer service.
September 4, 2014
Rated 5.0 out of 5.0 by tc1017 Great Staff, location and Accomidations
Friendly, clean and accomidating. The location of the hotel was perfect.
September 3, 2014
Rated 5.0 out of 5.0 by Seacaptain1 Clean and up to date property
The facilities are neat and clean. The room was quiet and comfortable and the staff seemed attentive to customer needs.
September 2, 2014
Rated 2.0 out of 5.0 by krissyqueen Disappointment
Our first two nights were fine. The third night only the bed was made and EVERYTHING else was left. No towels, not toilet paper, hair on the bathroom floor, makeup on the counters. Third day, no cleaning at all. When I brought it to the attention of the desk, they told me they only clean your room on extended stays if you ASK THEM!!! Seriously??? I travel often and have stayed in all kinds of hotels. I have never been told they only clean your room if you ask. I put a damper on our trip since we were very busy and were only there to sleep. To come back to that was quite disappointing and we were not sure if our linens were changed at all over our 4 day stay. I am usually pretty laid back but the lack of attention to this made me frustrated. No one wants to have to go down to the front desk at 2 am to get their own towels because the cleaning staff hasn't cleaned your room for two days!!!
September 1, 2014
Rated 5.0 out of 5.0 by West Side Instructor Great stay and excellent staff
Overall 5 stars! Rooms were very clean, quiet, excellent temperature, bedding very comfortable and the staff was very friwndly and helpful.
August 29, 2014
Rated 5.0 out of 5.0 by JacRon Excellent Experience
We arrived late and needed directions to a restaurant. The receptionist was aware of our late arrival plans and directed us to an excellent restaurant. The room was clean and comfortable. The next morning the fitness center was perfect. My wife and I walked on the treadmill, watched TV, had a nice breakfast and took our time getting ready to check out. Based on this experience I would most definitely stay here again and recommend this hotel to my friends.
August 28, 2014
Rated 5.0 out of 5.0 by Jama001 Everything about the room was extraordinary
Staff: Friendly, Helpful, Professional and Courteous. Lobby: Comfortably laid out, pleasing and spacious. Restaurant: Very good selection of food items which were healthful. Overall area kept very clean. Business Center: Although small it was exceptional to accommodate the number of guess using the facility. Room: Outstanding in cleanliness, space based upon the floor plan, the bed was very comfortable. Amenities: Being able to connect with wifi made completing my business activity. I really appreciated the conservation of usage and changing the sheets and towels. Access to rooms and elevators was very good. I felt so confortable staying at the Holiday Inn Express and Suites, Detroit North-Troy. I applaud you. IHG is everything it can be.
August 27, 2014
Rated 5.0 out of 5.0 by JasonB71 Comfy beds
Great Service, nice clean hotel, breakfast was good and wifi worked well
August 27, 2014