Rated 4.0 out of 5 by 86
Rated 5.0 out of 5.0 by kcnj Great stay in Troy
During oour recent cross country trip we spend the night in Troy. One of the best sleeps I had in 2 weeks while away!!
August 25, 2014
Rated 1.0 out of 5.0 I hate spammers
The clerk insisted on getting my email promising not to spam and here they are already spamming me.
August 20, 2014
Rated 5.0 out of 5.0 by BFink Great Staff
I have stayed at this hotel multiple times and the staff is great. Late arrivals are processed quickly and if an issue develops, it is worked out quickly then or in the morning. Keep up the good work!
August 19, 2014
Rated 5.0 out of 5.0 by Sleep Deprevated Traveler Clean Room with average amenities.
Room was clean. Pool was a little small. One of the three workout machines in exercise room was out of order. Breakfast was good but selection could have been better. Staff was very good.
August 7, 2014
Rated 4.0 out of 5.0 by Butch65 Over charge on roons
I was over charge for my rooms do to price Gouging.
August 5, 2014
Rated 5.0 out of 5.0 by Rients Staff was very accommodating.
We needed a two queen room so we were not able to book a handicapped room. The staff brought us a chair to place in the tub so my husband could take a shower.
August 4, 2014
Rated 5.0 out of 5.0 by MrsBMOMof4 Great Place for BIG Families to Stay
We are a family of 6. The room featured bunk beds with kid-friendly sheets and double beds. There was a microwave and small fridge. The kids loved the pool and stuffed themselves at the breakfast bar. The staff was friendly and the hotel was well kept. We really enjoyed our stay and will visit again!
August 2, 2014
Rated 1.0 out of 5.0 by RNSA Run down, dirty, and no wireless internet
We booked this hotel because it was a Holiday Inn Express, but it does not present itself as so! It was very old and in need of maintenance. It was like a step back In time, stuck in the 90s. The bathtub was disgusting! It was old, stained and peeling...totally not what we expected from a Holiday Inn Express. The room was not as clean as it should have been...thinking staff are stretched too thin. The common areas were not clean or fresh-smelling either. The breakfast bar had only one attendant, and she was kept very busy. Other hotels we visited had two attendants to keep the bar stocked and the area clean. At one point the manage/owner walked in the breakfast area and noticed deficiencies, but instead of lending a helping hand he continued chatting on the phone and walked in the back. Poor management/leadership! In addition, we were unable to access the internet in our room...very inconvenient! Although the cost was comparable to other Holiday Inn Express Hotels we have stayed in on our vacation from TX to PA, this particular hotel is not of the same quality. Very disappointing! The management/owner should put more money into the hotel to bring it up to standard!
July 28, 2014