Rated 4.5 out of 5 by 183
Rated 5.0 out of 5.0 by Coachswife Best Place we've ever stayed!
We were traveling from Upper Michigan to South Carolina and we like to split the trip in half. Troy Ohio is half way through. We reserved a room the week before we left. We were very impressed. We've stayed in many, many hotels, motels, and suites, and this Holiday Inn Express was, by far, the nicest, cleanest, most comfortable room we've ever had! We booked a room on our way back to Michigan a week later! We will make it a plan to always stay at the Holiday Inn Express and Suites.
April 29, 2015
Rated 5.0 out of 5.0 by Dekfit Perfect place to stay
great hotel, great staff, lots of eating places, close to I-75.
April 17, 2015
Rated 3.0 out of 5.0 by Shrine1 Did Not Provide Room Type That Was Reserved!
We reserved the Two Queen Bed Leisure Room for two adults, two children, through IHG.com over one month in advance. Upon arrival, the desk receptionist said we were "upgraded" to a King with a small sofa bed. This was too small for our family, and no rollaway beds were available, as they were sold out. They had a large school group in for the weekend, so that is why they must have bumped a Platinum Reservation. Rachael did a nice job getting us extra linens, and being apologetic for the manager's decision to not provide us with what we reserved, and refunded the points for the stay.
As for room cleanliness, when we opened the couch to pull out, it was loaded with potato chips and other trash. Also, the door did not fit the door jamb, so you could see into the room from the hallway, and hear sound. We stuffed towels in the gap to keep out light and noise.
April 17, 2015