Rated 4.3 out of 5 by 58
Rated 2.0 out of 5.0 by kegage Dirty Floors, Smelled of Cigarette Smoke
My stay at this specific IHG Holiday Inn Express was a complete disappointment. I will not stay at this hotel again. I normally am more than satisfied with my stay at any IHG brand hotel, but this was genuinely awful. The floors were dirty - I didn't want to walk barefoot in my room. The hotel had an open air atrium and the entire hotel smelled of cigarette smoke.
July 21, 2014
Rated 5.0 out of 5.0 by Martypants69 Clean and comfortable
We were exhausted and did not have reservations. The staff was able to book us and we found our rooms to be clean and comfortable. I especially loved the new "soft" pillows. Highly recommend.
July 10, 2014
Rated 3.0 out of 5.0 by beachbum4ever Worst sleeper sofa
The sleeper sofa looked to be in good condition, did not look old. However, it was the most uncomfortable one I have ever experienced and that is saying something. The coils were literally (not exaggerating) poking into my skin! DO NOT PLAN TO USE IT FOR SLEEPING BECAUSE YOU WON'T SLEEP.
July 9, 2014
Rated 5.0 out of 5.0 by FlyingEagle Great Experience!
Staff is friendly, fun, and helpful! I highly recommend this hotel!
July 3, 2014
Rated 5.0 out of 5.0 by gskinner excellent customer service Reps
Its a very friendly enviroment.I enjoyed 2 weeks stay.
June 30, 2014
Rated 5.0 out of 5.0 by Kidd747 Clenaliness
Like this location, Staff is always great and rooms are clean.
June 27, 2014
Rated 5.0 out of 5.0 by skywriter Great Staff
The staff has always been fantastic at this HIE in Trussville. That's mainly why I stay there and it is close to our friends home.
June 25, 2014
Rated 5.0 out of 5.0 by Beady Love this hotel!
I always stay here while traveling the Trussville, Al area.
The staff is great and informative! My room and bathroom are clean and smell so fresh. I also love the beds and new pillows they have! It is great to wake up to a hot breakfast with such a good variety of choices.
Overall, great place to stay and I give it a Thumbs Up!
June 23, 2014