Rated 4.1 out of 5 by 69
Rated 3.0 out of 5.0 by Gamma3 Lack of acknowldgement
I had to ask about my free gift and was not offered the option of 500 points at sign in rather than the free gift. I would have preferred the 500 points at sign in.
August 25, 2014
Rated 3.0 out of 5.0 A/C poor and even worse ceiling fan, dirty room
The staff at this location were excellent. Our room a/c would not getbelow seventy five degrees, there is a small ceiling fan above the foot of the bed . When we turned the fan on all it did was wobble and make noise . We did turn it off from fear of it falling from the ceiling. The bathroom had hair in the sink and on the counter top , when we pulled back the covers it had hair on it also! Other than a room that was not comfortable it was an ok stay. I have been a IHG customer for over two decades and also a holiday inn club vacation member and hate to say but this is my worst stay ever in any IHG hotel are resort.
August 18, 2014
Rated 5.0 out of 5.0 by Jazzy Jerry Registration personnel friendly and helpful.
We were greeted immediately as Club REward members and received a small gift bag. Check in was quick and without hassles.
The accommodations were clean and attractive with a tasty breakfast bar. Will continue to stay with Holiday Inn Express hotels.
August 14, 2014
Rated 4.0 out of 5.0 by Arm46 Trussville, AL
Rooms are a tad dates but the staff is great. Hotel is very clean and easy to get on interstate. Was a very relaxing stay.
August 14, 2014
Rated 2.0 out of 5.0 by mike8131 Strong odor of cig. smoke
Stay clear of this hotel. Not tipical of other HIE
August 13, 2014
Rated 1.0 out of 5.0 by 65 traveler not so good
no service staff in breakfast area and tables were not cleaned
August 11, 2014
Rated 4.0 out of 5.0 by Creek53 Traveling to road sale
Quiet room, management friendly & helpful. Would stay at this hotel again in future
August 10, 2014
Rated 4.0 out of 5.0 by rwanderson Ray at Trussville
Comfortable room, but I have stayed at nicer Holiday Inn Expresses.
Still, I can recommend staying here.
August 6, 2014