Rated 4.2 out of 5 by 14
Rated 5.0 out of 5.0 by Rens The Front desk Staff were great!
The only thing I would say is that housekeeping don't knock on the door 8:45 in the morning for towels! Other then that the stay was good.
November 29, 2012
Rated 1.0 out of 5.0 by Jane42 No Hot Water
Very disappointed when I tried to take a shower and there was no hot water. The staff's only response, we just put new water heaters in.... well that didnt help much
November 9, 2012
Rated 5.0 out of 5.0 by villagevet Close to everything
We stayed in this area for our 50th high school reunion and found this hotel to be close to all of the events as well as being situated near multiple restaurants and services. The room was on the first floor, which was convenient for someone of our age and was spacious, clean and comfortable. There was a couch and coffee table which made it nice for us to sit and read, etc. between events.The hot breakfast bar was excellent, especially the one minute pancake maker; what a great addition.
The staff was congenial and helpful.
November 2, 2012
Rated 2.0 out of 5.0 by Nikki52 Disappointed
I generally like staying at Holiday Inn Express. Unfortunately not this one. The bed was hard. The wifi was so slow that I couldn't connect. They did not clean the room, make the bed, or take out the trash. They took the towels but did not replace them I called for towels and a bath rug and the guy who delivered them practically threw them in my face. Getting in and out of the hotel was a pain too. I do not recommend this hotel as there are better ones for the price.
November 2, 2012
Rated 5.0 out of 5.0 by ALICIA12 Great rooms and service
We recieved excellent service.Rooms were clean and bed was very comfortable
October 24, 2012
Rated 2.0 out of 5.0 by TNtoTX Not very friendly
The night staff was not very friendly at all. She did not make us feel at home and I am not used to this type of treatment at Holiday Inn Expresses. The room itself was worn and dated. Going through Birmingham, I'll find another rest stop!
September 30, 2012