Rated 4.3 out of 5 by 55
Rated 5.0 out of 5.0 by LisaS52 Great place to stay!
I enjoyed my stay at this Holiday Inn Express! Extremely clean, very nice breakfast. Tons of space in my room. Very friendly staff! Only two things I can frown on about my visit and they aren't extremely bad... Sometimes I felt as if I was camping out by the interstate! The road noise could be heard quite well sometimes! When checking out the lady who was suppose to be at desk was in front of doors on the outside smoking and texting and not paying attention to her job! There was nobody to back her up so we had to wait! Found that part very unprofessional! Don't care that she smokes or anything like that but it should have not been where people had to walk through it and someone should have been in her place! I will go back to stay because the rest of the time was a great experience!
August 27, 2013
Rated 3.0 out of 5.0 by Thos OK experience
Comfortable room until toilet started gurgling during shower, then it stopped.. Then my wife flushed stool and sewerage came up in the bathtub............................Moved to another room, much better.
August 22, 2013
Rated 5.0 out of 5.0 by Nebel39 Great Stay
Ashley was great. She was new to the area and made me feel at home. If i was going to be back in the area the reason i would be staying there is because how Ashley treated me and my family.
August 19, 2013
Rated 5.0 out of 5.0 by yaseu1 Thanks
We only stayed one night but the bed was VERY comfortable. The staff was helpful and friendly. I would stay here again. Everyone was courteous and helpful.
July 26, 2013
Rated 5.0 out of 5.0 by Okie55 Two days of vacation
Were staying in Trussville while visiting family in the area. Good property with exceptionally nice rooms. Would definitely stay there again.
June 26, 2013
Rated 1.0 out of 5.0 by Rfredrick Rude Service
Anytime your stay starts off with rude service it's hard to make the rest of your stay forget about how it started. The male at the front desk was very rude.
May 18, 2013
Rated 5.0 out of 5.0 by Kidd747 Comfortable stay and excellent service.
I was here on business and I was on crutches. The staff was very courteous from the guy who assisted me with my luggage (carried it to my room) to the front desk and the breakfast bar host. Breakfast was great. Nice spacious rooms and comfortable bed. I have enjoyed staying here and gladly recommend it to others.
April 24, 2013
Rated 5.0 out of 5.0 by scott69 MY STAY
Ive stayed in countless holiday inns and i wish they would improve there breakfast .Its the same at all the ones ive stayed at .Please change it fresh eggs dont take much effort
April 22, 2013
Rated 5.0 out of 5.0 by Grillman Relaxing stay
I have stayed at this hotel several times and will continue to stay here while on my business trips.. After a long day on the road, I find that this a comfortable place to unwind. Beds are comfortable and the shower is amazing! The staff is always friendly and ready to help with any of my needs. There are a lot of restaurants nearby and ones that will deliver, which is a plus if I don't want to get back out. Check in and check outs are always easy. I would give this hotel an A-plus on convenience, cleanliness, and location.
March 28, 2013
Rated 5.0 out of 5.0 by Beady Excellent service and relaxing
When traveling, I try to make one of my stops in the Trussville, Alabama area. I have stayed at this hotel previously and find that
I like the hotel more each time that I visit.. The front desk remembered me from my privious visit and were very friendly and efficient. The room was very clean and the bed comfortable.
Breakfast was good with a variety of choices. Check out went fast and error free. I would reccomment this hotel to anyone traveling through or for an extended stay. Will definately stay at this Holiday Inn Express on my next visit through the area.
February 27, 2013
Rated 4.0 out of 5.0 by Dalo Good place
I stay here when I am in the Birmingham area. I enjoy HIExpress. I must say the mattress in my room was not comfortable this time. But I will stay here again...no one bad experience in a good place makes it a bad place.
January 20, 2013
Rated 5.0 out of 5.0 by Rens The Front desk Staff were great!
The only thing I would say is that housekeeping don't knock on the door 8:45 in the morning for towels! Other then that the stay was good.
November 29, 2012
Rated 1.0 out of 5.0 by Jane42 No Hot Water
Very disappointed when I tried to take a shower and there was no hot water. The staff's only response, we just put new water heaters in.... well that didnt help much
November 9, 2012
Rated 5.0 out of 5.0 by villagevet Close to everything
We stayed in this area for our 50th high school reunion and found this hotel to be close to all of the events as well as being situated near multiple restaurants and services. The room was on the first floor, which was convenient for someone of our age and was spacious, clean and comfortable. There was a couch and coffee table which made it nice for us to sit and read, etc. between events.The hot breakfast bar was excellent, especially the one minute pancake maker; what a great addition.
The staff was congenial and helpful.
November 2, 2012
Rated 2.0 out of 5.0 by Nikki52 Disappointed
I generally like staying at Holiday Inn Express. Unfortunately not this one. The bed was hard. The wifi was so slow that I couldn't connect. They did not clean the room, make the bed, or take out the trash. They took the towels but did not replace them I called for towels and a bath rug and the guy who delivered them practically threw them in my face. Getting in and out of the hotel was a pain too. I do not recommend this hotel as there are better ones for the price.
November 2, 2012
Rated 5.0 out of 5.0 by ALICIA12 Great rooms and service
We recieved excellent service.Rooms were clean and bed was very comfortable
October 24, 2012
Rated 2.0 out of 5.0 by TNtoTX Not very friendly
The night staff was not very friendly at all. She did not make us feel at home and I am not used to this type of treatment at Holiday Inn Expresses. The room itself was worn and dated. Going through Birmingham, I'll find another rest stop!
September 30, 2012