Rated 4.6 out of 5 by 39
Rated 4.0 out of 5.0 by goofeypete Attractive and comfortable room
We stayed in this hotel for 3 nights over the Thanksgiving holiday.
The room was very nicely appointed and clean. I appreciated the easy access to WiFi, and the good selection of tv channels, but wish there was a "sleep" control on the remote.
One negative-our sleep was disturbed by some noise (cleaning crew?) on the second night, but other than that, it was a quiet room.
December 3, 2013
Rated 5.0 out of 5.0 by Chuck49 Comfort and Great Service From Staff
We have stayed at this location twice now. The staff is very outgoing and helpful with any questions you may have. The rooms are very clean and beds are comfortable so we would definitely recommend. We will return if in that area again.
November 22, 2013
Rated 5.0 out of 5.0 by Moabed Great customer service.
Great customer service. Ashley was professional courteous and friendly.
November 22, 2013
Rated 5.0 out of 5.0 by angst Everything was great.
My husband and I recently stayed there for 5 days. He was out hunting most of the time and I was at the hotel by myself for long periods of time. The wonderful staff went out of their way to make sure that I had company during their free time. The rooms were very comfortable and clean. They were cleaned early and that enabled me to read, play on my computer and just hang out. The breakfasts were great and the cleanliness in the dining area was great. I would highly recommend this place, especially if you are, like I was, stuck there for 5 days.
November 4, 2013
Rated 5.0 out of 5.0 by ClarityAnn Comfortable Place to Stay While Traveling
We were traveling between Colorado Springs and Tucson. This was a comfortable place to stay the evening ... convenient to I-25, comfortable room, pleasant and helpful staff, clean and modern hotel (appears quite new even though it has been open for over a year).
October 25, 2013
Rated 3.0 out of 5.0 by George1492 Great facility, needs management
We stayed 3 nights Oct 17 - 19, 2013. It is a new facility, well equipped and comfortable. Easy access on and off the interstate.
The internet went down Friday afternoon. I inquired at the front desk around 5pm and was informed the manager was gone for the weekend, but he would call her at home. I stopped by later and was told the manager said she is sorry, but just use the business center in the lobby. It was offline also. I inquired about the status Saturday morning and was told the internet provider does not work Saturday and Sunday, so it would be Monday before it could be fixed.
The staff relaying this information was courteous and were sorry for the problem. During my 3 nights there, I did not see anyone on premises at any time that resembled a manager. It is pretty hard to believe that an internet provider does not have night time and weekend emergency service, therefore I believe the situation was just ignored because, apparently, the manager did not want to address the problem during her weekend.
We travel with our Boston Terrier and requested a pet room. We were given a room on the top floor, which made it somewhat inconvenient to take her outside to do her business. I would suggest designated pet rooms on the ground floor close to exit doors.
October 23, 2013
Rated 5.0 out of 5.0 by jlynncar great service and comfortable
We have stayed here three or four times and have had excellent service and friendly staff Hope to stay there often
October 15, 2013
Rated 5.0 out of 5.0 by Ed520 On the way home
We were one night away from being home in Tucson after a thirteen day road trip, and decided to try the HIE in Truth or Consequences. To our surprise, it was brand new and right by the interstate exit ramp. The hotel was very clean, very modern, very quiet. Everything worked perfectly. The night clerk steered us to a fanastic steak restaraunt a half mile down the road. We slept like logs, had a good full breakfast the next morning and went on way home refreshed and rested. What more could you ask?
October 7, 2013