Rated 4.6 out of 5 by 74
Rated 5.0 out of 5.0 by Monkey17 Great stay!
This hotel was great in this little town. It was a good location and was extremely clean which I love when I travel. I would definitely return.
August 21, 2014
Rated 3.0 out of 5.0 Disappointed
For a new hotel, I was disappointed. We checked in around 5, no front desk person- had to use the service phone to bring him up to the front desk. We are priority members, but he couldn't use the computer to find our info so we had to look it up our selfs and provide it too him. Floors were dirty as well as the carpet by our room stained, we thought it was because we were at the end of the day on a Saturday. Room was clean, quiet and the beds were very comfortable. Sunday morning went down for breakfast at 7:15. Floors were even dirtier so the wet floor indicators had to be referring to leaks in the building from the previous nights storm. The breakfast bar was only half filled. No fruit, no pastries. Gravy was old. By time we finished our cereal and left the breakfast lady had filled up the bar but it was too late for us. Hope this helps to clean the place up because it is a great location for travelers through NM. I will try it again, but if it's dirty again Or bad breakfast we won't be back. We stay exclusively in holiday inn express so it's easy to compare.
August 20, 2014
Rated 5.0 out of 5.0 by CarolTraveler Excellent location
In previous years there had been no acceptable choice of a place to stay between Socorro and Las Cruces. This was the perfect time of day for us to stop. The hotel couldn't have been cleaner or the staff nicer. Thanks for such a pleasant surprise.
August 20, 2014
Rated 5.0 out of 5.0 by mhm27 Great place to crash!
Great experience! Would stay here again in future if in the area.
August 20, 2014
Rated 4.0 out of 5.0 by Allie2014 Nice room
We came from Albuquerque and I was so tired from having a rough night before, I came in here and asked for a handicap room and they were all sold out, however, there was a king size room which was just awesome and I appreciated the staff for allowing us to rent this room at the regular rate. It was nice because my husband has been in a wheelchair and this room allowed him to move about without running into beds or walls.
August 19, 2014
Rated 4.0 out of 5.0 by Spud2 New, clean, comfortable
Could you please tell us why the room key had to be inserted in a switch to keep the bathroom lights on.
Seemed ludicrous to us.
August 16, 2014
Rated 5.0 out of 5.0 by larch Great service and location
We traveled in the morning and arrived before noon. Since this was a pleasure trip, we were hoping our kids would have a chance to swim in the indoor pool. The very professional receptionist said we could check in and we proceeded to enjoy our afternoon and evening in the pool and the comfort of our hotel room.
August 12, 2014
Rated 3.0 out of 5.0 Service/Cleaniness
The hotel has changed alot since the first time I stayed at this hotel. I remember the first time I stayed, they welcomed me as IHG member and provided me with goodies. I remember strongly the hotel smelled so good once you walked in the front door. The last time I stayed, i was not welcomed as a member and the hotel was clean like it use to be. It doesn't smell good anymore. My room was okay, the second day of my stay, when they came to clean my room, i was disappointed on the cleanliness of the room. I could of done a better job myself. The day of my check out, I had someone come knocking at my door around 10:00am if I was checking out. I had until 11:00am to check out, I didn't appreciate it that service at all. I had to go to the front desk and ask for my hotel receipt. The receptionist was not friendly. I hope they make some changes to the hotel before I start going somewhere else.
August 11, 2014