Rated 4.2 out of 5 by 105
Rated 5.0 out of 5.0 by nyrac782 Great Stay!
Travelling from San Antonio to Calif. we needed a nice place to rest and relax and we got it at this Holiday Inn Express. Recommend it highly and have no complaints.
October 19, 2014
Rated 5.0 out of 5.0 by Chapito hotel convenience
We like this hotel because of it's cleanliness and location. Shopping, dining and banking are nearby. It is also easy arrive and depart at this hotel location.
October 19, 2014
Rated 5.0 out of 5.0 by BobT12 Great Stay!
Nice hotel with friendly staff. Location was convenient to lots of restaurants and shopping. The morning breakfast was much more than expected. Was surprised the variety of food and the quality of the breakfast was outstanding.
October 15, 2014
Rated 5.0 out of 5.0 by GigiMac stay it again, sam!
Kudos to Gina at the front desk for all she did to make our stay as pleasant as it was. She was helpful, professional, friendly and informative.
I also appreciate the hostess in the breakfast room. She made sure that there was always plenty to eat. The sausage, by the way, was very good!
I would like to suggest, when your guests ask for a shuttle service not to recommend Express Shuttle. Very scary! The van we rode in had a broken sliding door, and the window on the front passenger side could not be rolled up because the side mirror was broken and hanging on the inside of the vehicle. The driver nearly rear-ended three different vehicles while on the way to our destination.
If we end up spending the night in Tucson again, we will certainly consider staying at this property.
October 14, 2014
Rated 2.0 out of 5.0 by eksaw Disappointed with breakfast quality--no pool towels
I was disappointed with the quality/food safety aspects of the breakfast. I got a bagel and discovered mold on it and the milk was expired in the refrigerated unit. I brought this to the attention of the attendant and she fixed the problem. She came back and apologized to my wife and I and explained that she was training and only there a few days. The host was very apologetic and I felt the she sincerely meant it! Kudos to the host for coming back to us at our table and her sincerity!
The first night we arrived they had chips and salsa out and the chips were stale. We were going to try cookies the next night and they were beyond done and the display says something about soft and gooey-- You did not hit the mark here. We did not even try them as we could tell they were over done-almost burnt!
I was excited to see the nightly fruit drink--however, it was really water downed with all the ice--In my opinion it would be better not to have it rather than serve a poor quality/water downed product.
On a good note I loved the cream cheese with chives and onions!
This is the first hotel I have been to that they did not have pool towels out by the pool. I had to go back to the room to get them as we were expected to take the room towels.
It's time you look at your procedures to ensure quality and food safety! Put some pool towels out at the pool!
I would recommend this hotel if they start to focus on the quality of food/drink and food safety items.
October 13, 2014
Rated 5.0 out of 5.0 by CF72 Convenient location
This hotel is very, comfortable, safe and and overall good value. The breakfast selection is great.
October 8, 2014
Rated 4.0 out of 5.0 by Gary1471 My getaway
It was very relaxing. I enjoyed my stay. Everyone was nice and helpful.
October 2, 2014
Rated 4.0 out of 5.0 by JaeJae Great staff, good breakfast, comfortable bed and good location
We thoroughly enjoyed our stay because of the scenery outside of the hotel and it is located in an area where you can walk to restaurants such as Cracker Barrel and Texas Road House. They had a full breakfast menu and tasty food. Beds were comfortable. Staff was very friendly and accommodating. I am very sensitive to smell; so the only minor discomfort for me was a musky smell in our room which could have been eliminated with some sort of air freshner before we arrived. Will check out the hotel next door on our next visit just to compare the stay.
October 2, 2014