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Rated 4.3 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Great Stay! Nice hotel with friendly staff. Location was convenient to lots of restaurants and shopping. The morning breakfast was much more than expected. Was surprised the variety of food and the quality of the breakfast was outstanding. October 15, 2014
Rated 5.0 out of 5.0 by stay it again, sam! Kudos to Gina at the front desk for all she did to make our stay as pleasant as it was. She was helpful, professional, friendly and informative. I also appreciate the hostess in the breakfast room. She made sure that there was always plenty to eat. The sausage, by the way, was very good! I would like to suggest, when your guests ask for a shuttle service not to recommend Express Shuttle. Very scary! The van we rode in had a broken sliding door, and the window on the front passenger side could not be rolled up because the side mirror was broken and hanging on the inside of the vehicle. The driver nearly rear-ended three different vehicles while on the way to our destination. If we end up spending the night in Tucson again, we will certainly consider staying at this property. October 14, 2014
Rated 2.0 out of 5.0 by Disappointed with breakfast quality--no pool towels I was disappointed with the quality/food safety aspects of the breakfast. I got a bagel and discovered mold on it and the milk was expired in the refrigerated unit. I brought this to the attention of the attendant and she fixed the problem. She came back and apologized to my wife and I and explained that she was training and only there a few days. The host was very apologetic and I felt the she sincerely meant it! Kudos to the host for coming back to us at our table and her sincerity! The first night we arrived they had chips and salsa out and the chips were stale. We were going to try cookies the next night and they were beyond done and the display says something about soft and gooey-- You did not hit the mark here. We did not even try them as we could tell they were over done-almost burnt! I was excited to see the nightly fruit drink--however, it was really water downed with all the ice--In my opinion it would be better not to have it rather than serve a poor quality/water downed product. On a good note I loved the cream cheese with chives and onions! This is the first hotel I have been to that they did not have pool towels out by the pool. I had to go back to the room to get them as we were expected to take the room towels. It's time you look at your procedures to ensure quality and food safety! Put some pool towels out at the pool! I would recommend this hotel if they start to focus on the quality of food/drink and food safety items. October 13, 2014
Rated 5.0 out of 5.0 by Convenient location This hotel is very, comfortable, safe and and overall good value. The breakfast selection is great. October 8, 2014
Rated 4.0 out of 5.0 by My getaway It was very relaxing. I enjoyed my stay. Everyone was nice and helpful. October 2, 2014
Rated 4.0 out of 5.0 by Great staff, good breakfast, comfortable bed and good location We thoroughly enjoyed our stay because of the scenery outside of the hotel and it is located in an area where you can walk to restaurants such as Cracker Barrel and Texas Road House. They had a full breakfast menu and tasty food. Beds were comfortable. Staff was very friendly and accommodating. I am very sensitive to smell; so the only minor discomfort for me was a musky smell in our room which could have been eliminated with some sort of air freshner before we arrived. Will check out the hotel next door on our next visit just to compare the stay. October 2, 2014
Rated 5.0 out of 5.0 by Cpmfortable base of operations Overall experience was excellent. Since we had two people in the room, I did inquire about getting a second folding luggage rack so that both of our suitcases couold be off the floor. I was told by the lady at the front desk that she would have someone look for one, but none ever appeared and she never called back to the room to let me know (I had given her the room number). September 26, 2014
Rated 4.0 out of 5.0 by convienent could be a bit cleaner, beds too firm for me. close to freeway, walk to eat September 24, 2014
Rated 4.0 out of 5.0 by Hard to find, but very nice As soon as you exit the highway, you'll miss the first turn on your right as head West. Look closely at your nav system before you get there. Otherwise, the staff was great, the rooms clean and tidy. It was nice and quiet. The breakfast smelled great, but I had to run early so all I had was some apple juice. I would stay here again for sure. It's on the way to Phoneix for a day-trip, and you still have access to all of Tucson. Very good location September 24, 2014
Rated 4.0 out of 5.0 by good service friendly service good continental breakfast good fitness center clean rooms comfortable lobby with TV watched Monday night football with co-workers was excellent !! September 24, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, Welcoming The hotel staff was welcoming and helpful. Rooms were clean. Breakfast began at 6, but most of it was out and available by 5. September 23, 2014
Rated 4.0 out of 5.0 by Pleasantly surprised! Stayed here as a last minute trip. Very glad we did! Breakfast was very good and satisfied the whole family. September 22, 2014
Rated 5.0 out of 5.0 by Marana Az - great stay Comfortable suite while outside temperatures were over 100 degrees only problem was that lobby was a bit steamy September 15, 2014
Rated 5.0 out of 5.0 by great service in all respects staff did an outstanding job in all areas of service! September 9, 2014
Rated 5.0 out of 5.0 by Overnight stay Like all other Holiday Inns during our tour, this one was excellent, comfortable beds, nice rooms and excellent breakfast. September 4, 2014
Rated 3.0 out of 5.0 by Better than the rest - except... Room 121 had a strong odor and there was dog or cat food left on the floor that I stepped on in my bare feet in the middle of the night. I wanted to ask for a different room but we got in late and my wife just wanted to go to sleep. Would stay here again but I'd have to check out the room first. On a positive note, everything else was great, friendly and attentive staff and my wife enjoyed the fruit juice at check in and the breakfast in the morning. One thing I've never seen before, was a reserved parking space for the manager right by the front door, just seemed out of place or an awkward location. September 3, 2014
Rated 5.0 out of 5.0 by Excellent Stay Excellent!! Great Service!! Nice Location, Food, Shopping and the highway are close by. August 20, 2014
Rated 2.0 out of 5.0 by Time to Remodel The location was perfect. Being a nonsmoker was a problem. Office staff very kindly changed the room; however, by the second night, smoke smell was invading the room. Perhaps it is time for all rooms to be nonsmoking. This hotel also needs a more defined lounge area. The pool area was okay, but the umbrellas and seating pads need to be replaced. August 20, 2014
Rated 3.0 out of 5.0 by Little less than typical Holiday Inn Express experience Floors in this room were filthy. This is not typical. WiFi was a little weak and disconnected a couple of times. Value was nice and location/proximity was perfect for our needs. Walking distance to shopping and restaurants. August 19, 2014
Rated 5.0 out of 5.0 by Comfortable place to stay I've stayed at other Holiday Inn Express hotels in the past and always get good value and a nice room. Staff at check-in was great. He made us feel right at home and helped us get connected to the internet. This particular hotel is close to everything you need. There are several nice restaurants and some fast food too. August 19, 2014
Rated 4.0 out of 5.0 by Great receptionist performance. Check-in person was very helpful. She answered all of my questions and made me feel very welcome. The water and coolie were a nice touch. August 18, 2014
Rated 5.0 out of 5.0 by Visiting Tuscon area I visited the Tuscon area and was happy to stay at the Holiday Inn in Marana. Friendly staff, great breakfast, clean room. The hotel was near a great golf course and Saguaro National Park/ Sonora Dessert Museum. August 14, 2014
Rated 4.0 out of 5.0 by Clean and comfortable This is a clean hotel. The guest room was clean, comfortable and well-supplied. the staff are very friendly and helpful. August 14, 2014
Rated 5.0 out of 5.0 by Visit to Tucson Had a great stay. Room was clean. Staff was nice and helpful. Breakfast was awesome!!! August 12, 2014
Rated 5.0 out of 5.0 by relax and comforable very relax after a long flight and sleep very good. August 6, 2014
Rated 5.0 out of 5.0 by Clean comfortable room. The only negative thing was ants at the back door late at night outside. July 29, 2014
Rated 5.0 out of 5.0 by Clean comfortable room. The only negative thing was ants at the back door late at night outside. July 29, 2014
Rated 5.0 out of 5.0 by location, good service location close to work area. clean, quite, air conditioning worked well. overall good. July 14, 2014
Rated 4.0 out of 5.0 by Nice hotel, but a little age on it now. The comfort and cleanliness met my expectations. The overall maintenance of the hotel was good, but starting to feel a little worn and not as “sharp” as other Holiday Inn Express hotels I’ve stayed at. There was construction / remodeling going on, on the floor above us. Noise wasn’t too much of a factor, and that’s the price to be paid to keep things crisp and new. The customer service was very good. The staff always pleasant and helpful. I would recommend the hotel to others. July 9, 2014
Rated 5.0 out of 5.0 by Good hotel near Tucson I stayed only one night at the Marana Holiday Express but wish it had been longer. My room was not cheap, but it had everything I needed and more. It was convenient for a visit to the Arizona-Sonora Desert Museum and other local places. The breakfast was outstanding. July 9, 2014
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