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Rated 3.9 out of 5 by 40 reviewers.
Rated 5.0 out of 5.0 by Greatest Breakfast The best breakfast in town and great service. The room was very clean. September 30, 2013
Rated 4.0 out of 5.0 by Good location, great staff & clean rooms Me and my dad booked this room two nights to spend time with family. We were quite pleased to see how nice and spacious the rooms were. We slept on very comfortable beds and got rested up for we have been on a long drive. Staff was courteous. Thank you for your hospitality. September 25, 2013
Rated 5.0 out of 5.0 by Great Location We've been to previous Holiday Inn Express' and this has to be the nicest one yet. Very clean and comfortable. Not sure if the hotel was fairly new but it seemed like it was. Dining Area for breakfast was big and spacious. To our delight there were a variety of food options as well. A Flat Screen TV with couches to relax as well. Being down the street to Tucson Mall was very convenient as well as the convenience of having a variety of restaurants nearby. Next time we are in Tucson, we'd definitely like to stay here again. September 19, 2013
Rated 3.0 out of 5.0 by Careful with extra charges I have stayed in many hotels in my life, including many Holiday Inns. Never before was my wife considered an extra person. In this particular one she was, and they charged me an extra $10 per night because of that. Not reasonable at all in my opinion. August 28, 2013
Rated 5.0 out of 5.0 by great hot breakfast Very nice hotel, hot shower. Excellent hot breakfast August 26, 2013
Rated 5.0 out of 5.0 by Great Service We arrived to our room just to find out that the A/C was not work properly. We call the front desk and the young lady working apologized and brought us keys to another room. that room was nice and cold. Both room where very clean clean. August 24, 2013
Rated 5.0 out of 5.0 by Staying in Tucson My family and I visited Tucson for shopping and summer relaxation. This Hotel has a very good location near parks, Malls and nice restaurants. The staff is very polite , the equipment in the room, microwave, fridg , very complete and useful. We had a very good time there. July 25, 2013
Rated 3.0 out of 5.0 by standard room The room was basic and comfortable. Meet expectations. There was nothing outstanding to make it standout it comparison with other Holiday Inns. July 23, 2013
Rated 4.0 out of 5.0 by Tucson Mall HIE My second stay at this property. Several dining choices in walking distance. Room 340 has a quiet air conditioner. However, this is the only HIE that I've stayed in over the past two years that has not upgraded the televisions. No flat screens. June 19, 2013
Rated 4.0 out of 5.0 by It All Worked Out Okay:) Last Sunday night I stayed at the Holiday Inn Express on Wetmore Road in Tucson, AZ. I had a wonderful time staying out late by the pool and sleeping in thanks to the late checkout. I had a fabulous time. Unfortunately, as I left I discovered my car was broken into in the back of the hotel--I was the sole, sad sap to park in the back! Since it's such a nice area, I didn't think twice about it at the time. The hotel desk clerk did a nice job in helping me deal with the situation. She sincerely expressed her concern and walked out to the car with me while her manager grabbed a vacuum to clean up the broken glass in the interior. While he cleaned it up, we went inside to take care of the other issues. I still felt comfortable staying another night and, despite the unfortunate event, thoroughly enjoyed the pool for another evening. I still wouldn't hesitate to stay at a Holiday Inn. June 9, 2013
Rated 5.0 out of 5.0 by Very Nice Inn I was there on business and the location was great. Close to many restaurants and shopping. Accommodating staff, good breakfast, comfortable rooms. I'll be back on my next trip. April 26, 2013
Rated 5.0 out of 5.0 by Excellent choice Everytime that we comming to Tucson, chose this lodge´case are in excellet ubication and it´s very quiet. Just we love stay in there! Widely recommendend.!!! April 1, 2013
Rated 5.0 out of 5.0 by Exemplary Hotel Standard and Staff We stayed here on the penultimate night before departing Arizona after travelling around the State for some 2 weeks. Therefore, this gave us an ideal benchmark by which to judge this hotel. We found it to be superbly appointed and with a very high standard of decor and presentation. The staff were extremely friendly and attentive. Having travelled extensively on our various sojourns from the UK we can honestly say that this hotel is right at the top of our list. We cannot recommend it highly enough. March 18, 2013
Rated 5.0 out of 5.0 by Outstanding in every way! Keep up the great work. Great property. Great staff. March 14, 2013
Rated 4.0 out of 5.0 by Very nice property, great staff!! Very clean and well maintained property. The staff is always very helpful. The rooms are pretty typical for a motel. The reception area, breakfast area, pool and patio are above standard. I have stayed here on numerous occasions with my family, and our grandchildren love it!! If possible, ask for your room poolside, sometimes, not always, there is an odor from the dairy farm (?) on the west side. March 2, 2013
Rated 5.0 out of 5.0 by Great room and delicious breakfast I have stayed at this hotel for the last several years during the rock and gem show. (Mainly to see my Aunt and Uncle who come for it) And this year was no different. I love staying at this hotel. It's always clean, the breakfast every morning is wonderful and the staff are so courteous. When I arrived Friday, Angel was in the breakfast area again...and he remembered me from years past. He is a great asset to your hotel...very attentive to the guests. He even was very helpful when my Aunt arrived ill this year and would make a tray for my Uncle to take up to her room. He is so sweet,! The only think I thought was not perfect during this stay, was during my check in process. The staff behind the counter where busy talking in Spanish to someone standing at the counter, while checking me in. Not a very welcoming check in at all. I felt like I was bothering them for wanting to check into my room. But, if that's the worst of it, I'll take it! Once again, it's a great place. February 19, 2013
Rated 4.0 out of 5.0 by Stay Bathroom tight but otherwise nice place to stay at. February 14, 2013
Rated 2.0 out of 5.0 by Good location We are HIE loyal customers, this location is very convenient to anything a traveler would need, very well kept and clean, staff very courteous and helpful. BUT the beds are horrid, a first for us in our many stays with HIE. Inspite of all the positives, unless this changes, we would seek other options in Tucson. February 13, 2013
Rated 5.0 out of 5.0 by Comfortable stay Handicapped accessible room and shower were well Laid out. Especially the stool for the shower. Thanks . February 3, 2013
Rated 5.0 out of 5.0 by Great check in Thanks for the nice hotel.I wish I didnt have to park in the back in the dark.The front desk girl was very helpful.I recommend this property and will stay there again if I'm in Tucson.Thanks JoAnn January 29, 2013
Rated 4.0 out of 5.0 by Breakfast Area The Breakfast area was GREAT! BUT it seems like a wasted space if they close the entire room off after breakfast. There is a nice coach, TV with table and chairs in that room. With the lobby being so small, there isn't anywhere really for guest to hang out. If they would close off half the breakfast room after breakfast, and kept the remaining area open with the TV etc, it would be much more appealing to the guests. January 28, 2013
Rated 4.0 out of 5.0 by Wireless internet Could not get internet service in my room from either wireless or wired, this service is very importent to me and the suggestion by the staff to use the business center was not what I wanted. To bad becaues this property is one of the nicest that I have stayed at in a while. January 24, 2013
Rated 2.0 out of 5.0 by A hotel is only as good as it's bed A nice room with fridge, microwave, good tv, shower was good. We didn't stay long, but the bed was uncomfortable and if the bed is uncomfortable then nothing else matters. If you want to sleep past sun-rise, the curtains don't hold out much light and the neighbors were loud in the hallway. Not a good sleep overall. January 11, 2013
Rated 5.0 out of 5.0 by Very Impressed Of all the hotels we stayed in during our 8 day road trip, the Holiday Inn Express was by far the best, value-wise and hands-down the best breakfast of all. January 8, 2013
Rated 5.0 out of 5.0 by One Quick Visit This is the second time we have stayed at this particular hotel. It is conveniently located between our son's home and the Tucson Mall. We were able to enjoy dinnner and a movie the next day without driving all over town! The staff is friendly and the breakfast is very good! January 2, 2013
Rated 4.0 out of 5.0 by Clean and Convenient While I was not even at this hotel for twelve hours - the front desk was courteous, the room was clean and the hotel was quiet. December 3, 2012
Rated 5.0 out of 5.0 by Excelent in all aspects I been a frequent traveler to this hotel and ALWAYS is excelent. Its comfortable, clean and the front desk people is always very kind. The breakfast is excelent. Take care of the "hot sauce" is really hot but the best flavor. The beds seems to be new, firm, clean. I will not change this hotel. December 3, 2012
Rated 4.0 out of 5.0 by Great Location Hotel is easy to access from anywhere. Alot of good resturaunts close. Room was clean and spacious. Housekeeping does a great job. The staff at times seemed to be busy with their personal phone calls, and one evening I think one of their boyfriends was hanging out at the front desk. Not very professional. The breakfast was excellant!!! Nice and quiet room. November 27, 2012
Rated 5.0 out of 5.0 by Excellent room And great service. My family And I enjoyed the stay in this hotel. The room Is in excellent conditons. November 24, 2012
Rated 1.0 out of 5.0 by Stay at another HI Express I am a frequent Holiday Inn Express guest and a Priority Club Rewards member. One thing I love about this hotel chain is consistency: great service, decor, room stay, and overall quality is top of the line. This was my first time at this particular HI Express and I stayed at this location on points. I had not planned on staying here as I was displaced due to Hurricane Sandy, but figured I would have another consistent experience. First, when I walked into my room, there was not a 32-in LCD TV as was stated when I reserved the room. I did tell the staff later and they said it was most likely an error in their system, but it wasn't a big deal at the time until all the other details added up. I didn't notice until the 2nd day, but there was hair in my hair dryer. When I left my room after the first day, I ran into who I thought would be my housekeeper and asked her if she was cleaning my room next and she said yes. When I came back a few hours later, the room was still dirty. I could not get a good Wi-Fi signal in my room and with my flights continuously changing because of the storm, I had to check the internet and it was a good thing they had the business center free. The fitness center was not clean and the TV remote was broken. Also, someone had stuck gum on the elevator numbers. I did talk to someone and they were able to remove it, but it was all the little things that added up to a very below average experience. As a priority club member, I've stayed in over 50 different Holiday Inn's and this was the worst of them. November 8, 2012
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