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Rated 4.2 out of 5 by 97 reviewers.
Rated 4.0 out of 5.0 by Good stay, not great A IHG club member--- no welcome gift nor acknowledgement. No newspaper and late checkout request was not dealt with well. No a typical experience for HIE October 15, 2014
Rated 5.0 out of 5.0 by Pleasant stay on short notice There was something happening at the University. Many of the other hotels in the area were booked. Holiday Inn Express was a pleasant surprise. The location was near shops that I wanted to visit. The location had restaurants near. I liked that the mall was within walking distance. The hotel served its purpose; a place to rest before I traveled overseas. It was exactly what I needed. Holiday Inn Express was available when I had a last minute decision to make. Thanks. October 14, 2014
Rated 5.0 out of 5.0 by Nice rooms and comfortable beds Hotels was nice and room was great with a nice comfortable bed and pillows October 12, 2014
Rated 4.0 out of 5.0 Tucson A great place to visit. We have stayed at this site numerous times through the years and it is probably getting about time for some remodeling. As a Platinum I have always been upgraded to a Jacuzzi Suit but this time the bed was very hard and the pillows were past their shelf life. There was a bit of a slow drain in the bathroom tub but it was fine if Shower Only. The staff as ALWAYS were very pleasant and easy to get along with. There is a very large selection for breakfast which is nice. When we visit our daughter we always stay here for the convenience of location. The few negative aspects (hard bed etc.) were far outweighed by everything else. I definitely recommend this property. October 9, 2014
Rated 2.0 out of 5.0 by Not a gd stay this time this wasn't a gd stay this time around...................................................................................... October 9, 2014
Rated 5.0 out of 5.0 by Great Hotel for Business or Vacation This was our first time in Tucson and the hotel was nice and located in a convent location to business, shops and restaurants. October 8, 2014
Rated 4.0 out of 5.0 by Great Service and nice getaway stay I have stayed in this hotel many times for business travel, and a handful of times for personal travel. It is always clean and the service is great. It is in a little older part of town, however the location is perfect because there are so many restaurants, malls, etc. close by. I would stay here again on my next trip to Tucson. October 1, 2014
Rated 4.0 out of 5.0 by Great Suites in Good Location I visit Tucson, regularly, for business. I've stayed all over the city, and, really enjoyed this stay at this hotel. I'll definitely be back. Really nice location - close to good restaurants and other amenities. The rooms are very nice - large with a great work area, too. The only issue I have is that I am not a tall person - and, the bathroom sinks are built up quite high - with a granite cut-out extension...so, it's not very easy access for me (applying makeup, etc.). But, there's a nice full-length mirror around the corner across from the great, little kitchenette...which works well for make-up, etc. The lobby is beautiful - and, the suites are really nice. This hotel didn't deliver the bill under the door - on my last night. This would be helpful - and, would be an additional courtesy they could extend. September 30, 2014
Rated 3.0 out of 5.0 by Food is bland and boring. Not fresh Hotel is in lovely spot and close to walking area on the Rillito River Walk..that makes it a plus and why I'll return. Nex time I may simply grab breakfast elsewhere and not complain. But can't beat the overall value and beauty of the location and the property. September 25, 2014
Rated 5.0 out of 5.0 Comfortable room and friendly staff I have always been greeted by such friendly staff when I arrive at this property. And I love the special gift I receive being an ihg member and the complimentary water. I always stay here as my first choice even though my company will pay for me to stay anywhere. September 20, 2014
Rated 5.0 out of 5.0 by Comfortable, Friendly, Good Location Needed a place to stay for one night until our vacation house was available. Often stayed at Holiday Inn Express's on business travel so picked this one due to it's location and used my rewards points. Glad we did. Great location next to the mall and restaurants. Enjoyed relaxing around the pool and patio area. Breakfast was excellent and well stocked. September 12, 2014
Rated 5.0 out of 5.0 by location to many areas easy to get to Was well located easy to get to. Staff was willing to help at all times. September 11, 2014
Rated 5.0 out of 5.0 by Overall Very Good Had a pleasant stay. Rooms were clean, comfortable and spacious. I believe, most to all rooms are jr. suites. Good to have some extra space. HIgh sink counters in bathroom. A kitchenette type setting, helpful to have a frig, micro, coffee maker, plates, cups etc., Almost across from a major mall, with nice restaurants and shopping. Slightly disappointed with the b'fast. Not as much variety. But the pancake machine, nice treat! Being it's Tucson in summer, they need to keep a mini fridge for easy access to water bottles for guests. It's inconvenient to wait for front desk staff to hand you bottles. Although, they are happy to give you the water when you ask. September 5, 2014
Rated 5.0 out of 5.0 by Visit to Tucson Great room layout. Comfortable and convenient. Convenient place to stay when visiting Tucson. August 29, 2014
Rated 4.0 out of 5.0 by Good hotel Hotel was overall a good choice. Very convenient. Breakfast was just so-so. August 28, 2014
Rated 4.0 out of 5.0 by Pleasant Stay The interior and exterior of the hotel is clean. We had some trouble with repairs needed to the flooring and the mattresses were not as comfortable as other hotels. I would visit again because I felt safe and friendly staff made up for this difference. Overall great experience. August 28, 2014
Rated 5.0 out of 5.0 by Excellent Stay This Holiday Inn Express in Tucson, Arizona provided a pleasant stay. The room was large, well equipped, comfortable, and clean. I rate all aspects of the hotel as excellent except for the mediocre breakfasts. August 27, 2014
Rated 5.0 out of 5.0 by Nice play to stay Very clean and comfortable hotel to stay with a family. August 25, 2014
Rated 5.0 out of 5.0 by Servicio excelente Mi estancia fue muy buena, excelente atención, limpieza, ubicación, el desayuno bueno con muy buena atención. August 22, 2014
Rated 5.0 out of 5.0 by Buena estancia pero mala comida preparada Los pancakes salen un poco crudos, el huevo y el sausage están malísimos, todo lo demás excelente August 21, 2014
Rated 5.0 out of 5.0 by Conveniente y cómodo El Holiday de Tucson Mall es todo un estándar en mis viajes, siempre que voy al sur de Arizona me hospedo en él, a mis hijas les encanta por su cercanía a los centros comerciales y centros de entretenimiento, además tienen la oportunidad de relajarse en la alberca August 19, 2014
Rated 2.0 out of 5.0 by Breakfast Absolutely terrible. Un edible, the food was not real, it was some synthetic garbage August 19, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 帐单出了一点问题,前台服务员由于权限问题没有办法解决,最后联系的宾馆经理,问题及时得到解决。总体来说还是不错的。 August 19, 2014
Rated 5.0 out of 5.0 by great stay very clean rooms staff was great enjoyed being close to the mall we will stay again when we come back August 14, 2014
Rated 5.0 out of 5.0 by Excelente lugar para estar todo un día o solo para pernoctar. Solo tal vez un poco mas de variedad ene el desayuno gratuito. Pero es gratuito, así que; muy bien. August 8, 2014
Rated 5.0 out of 5.0 by Great Nice place will stop again on way to Hollywood to pitch my script got the deal no problem thanx to my stay at Tucson mall holiday inn August 6, 2014
Rated 5.0 out of 5.0 by Big room This is the second time we have been at this hotel. It is alway clean and has friendly staff members. The room had alot of space. We had everything we needed in the room. I would recommend this hotel . I like that there is breakfast available in the lobby area. August 3, 2014
Rated 3.0 out of 5.0 by On the way Just stay on my way back f once night, I'm a frecuent visitor, this time I found the breakfast with less quality than the times before. July 31, 2014
Rated 5.0 out of 5.0 by Instalaciones perfectas condiciones A excepcion de las almohadas, y el alcance del internet en el area de la alberca, todo lo demas estubo perfecto, comida, camas, baño, TV, aire acond, alfombras, toallas, recepcion, vestibulo, etc. July 30, 2014
Rated 5.0 out of 5.0 by comodo y limpio esta muy bien ubicado, camas muy comodas y limpio. ambiente familiar, habitaciones amplias y buen desayuno. July 24, 2014
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