Rated 4.4 out of 5 by 313
Rated 3.0 out of 5.0 by Ramvtn Comfortable stay but poor staff attitude
I checked in on 13th April. The hotel is located close to shopping and restaurants - less than 5 minutes drive to these options.
The rooms are adequately appointed and were clean as was the bathroom.
The breakfast spread was adequate for the business traveller.
Sleep quality was good.
Staff attitude was very poor. I noticed this both when I checked in and checked out. The gent who checked me in spoke incoherently and did not even look at me in the face once while talking to me. The welcome speech appeared to be very robotic - I did NOT feel welcome at the property. I was not awarded welcome points even though I think he said he would add it in.
The lady at the front desk at the time of check out was no better - she too would not look me in the face while confirming my check-out.
Would it hurt these people if they so much as smiled at a customer (irrespective of their membership level)? Do they not realize that these very same customers pay for their salaries? Or is it a property policy that such attitude is preferred and people are trained to behave like this? A BIG BLOTCH on an otherwise nice stay.
April 24, 2016
Rated 5.0 out of 5.0 by penny 525 bathroom
My stay at this Holiday Inn was most enjoyable Beds were very comfortable room had a very nice setup the only problem is that more roll in showers with fold down sitting for handicap people are needed.
April 22, 2016
Rated 5.0 out of 5.0 by amazingstay Great Stay
The best night's sleep I've had in years. It was really, really, really, really good.
April 20, 2016
Rated 3.0 out of 5.0 by D.O. III Room exceptible for business trip
The room was freezing and the thermostat never would work correctly. The bathroom was spectacular! Super clean and roomy. Bed was not comfortable at all! One side leaned towards the middle and the other side was SUPER firm. But overall for a one night work trip it suited my needs.
April 16, 2016
Rated 4.0 out of 5.0 by jackie4444444 Decent Hotel
The Holiday Inn Express is a clean, quiet hotel that suited my purposes for a business visit to the Tucson area.
April 11, 2016
Rated 2.0 out of 5.0 by HOT Sleep Terrible Internet, BreaKfast
Almost impossible to get any work done with very poor internet. Breakfast almost bare. Told them at check-n that I didn't get welcome points for my last stay and they didn't give me any welcome points for this stay again. Room was very clean.
April 3, 2016
Rated 5.0 out of 5.0 by Perca Descanso
Realmente estuve muy a gusto en el hotel, buen servicio y costo adecuado.
April 1, 2016
Rated 5.0 out of 5.0 by El gallito Overall the conditions for our stay were great, awesome!
I would recommend others to stay there for both leisure or business.
March 30, 2016