Rated 4.4 out of 5 by 199
Rated 3.0 out of 5.0 by Ida_homie Gorgeous Property, but Poorly Managed
Good location at a good price, and the look of the property was fantastic.
Bed was comfortable, internet connection was solid, and I slept rather well.
However, when I checked in, I was not welcomed. I was just asked for my ID and Credit Card. No mention of being a rewards member, no asking if I wanted amenity points or a water bottle. Just a quick and no-nonsense check in.
The spa was out of order, and the pool was being filled with a garden hose. It didn't look inviting, so I didn't bother.
The business center was also out of order. They had set up a small workstation next to the reception counter, but it was marked for printing boarding passes only. Since I travel for business and rely heavily on the use of a business center, I was disappointed.
Lastly, I had the do-not-disturb sign on my door, as I wasn't planning on checking out until around 10:30. As I was drying off from my shower, housekeeping barged in. No preemptive knock, no announcement of "housekeeping," and no regard for the do-not-disturb sign. I'm not sure how much of me she saw, but the fact this happened was bad enough.
Luckily there are many IHG choices in Tucson. I travel to the area for work and will try a different property next time.
June 28, 2015
Rated 5.0 out of 5.0 by juanjo09 Sentirse relajado y seguro
Llegada como a las seis de la tarde, hacer el registro de la habitación, descanasar un rato, ir al jacuzzi a relajarse y quitarse el estress, despues decidir donde ir a cenar, regresar temprano para dormir toda la noche, levantarse a las seis de la mañana, ir al gimnasio, arregalarse e ir a desayunar y las ocho treinta salir para trabajar.
June 22, 2015
Rated 5.0 out of 5.0 by BklynRick Great Value for the Money
Extremely clean and professional staff. Convenient to a host of local services.
June 13, 2015