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Rated 4.2 out of 5 by 108 reviewers.
Rated 4.0 out of 5.0 by Tucson Met my needs. Clean, convenient, and breakfast. Holiday Inn Express comes through for me again. November 23, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn experience ever! Beautiful hotel. Laid out extremely nice. Then shortly after the sun goes down it begins to turn cold. Real cold. Could not get heat to turn on. Called front desk who sent maint. Walks in room and explains "guest cannot control their own temp. When it get to 48 degrees the heat will come on for you" what? ?? Then stays "that's alli can do" and turns walks out of room. Called front desk again who stated they could do nothing. I immediately packed up, checked out, and demanded their shuttle take me to a competitors hotel where when you pay for a room you get to set thermostat at a level that suits you not the hotel's budget. IHG.... you missed on that one big time. I stay at Holiday Inn almost every trip which is weekly for 4 days. Won't be back at this one and starting to rethink my chain choices. November 23, 2014
Rated 2.0 out of 5.0 by Cleaning staff First day there we asked staff for extra towels so they choose not to clean our room and just left towels from that day on never gave us new shampoo or conditioner. Also never got the extra towels again either. Hotel is in a good location. Was also there for a dog show and the little bit of grass that is at hotel was either always wet or muddy. Made very tough to potty dogs. November 21, 2014
Rated 4.0 out of 5.0 by Very Satifying Stay. I was very surprised to be offered a first floor room (for the disabled) when checking in, because it was noticed that I was in pain while using a cane to walk. At first, I refused the offer, but was made aware it was a beneficial choice with my condition. Thank you so much, to the staff, Gabby in particular. The wifi in my room was Fantastically Great!!! I could stream Utube to my phone with no buffering, and Chromecast to the flat screen TV from my laptop better than at home with cable! I have too add that the morning dining area is not well thought out, and can be unpleasantly crowded when you have four or five persons standing in one of the two dining areas. .Otherwise I would only request that plain gravy, biscuits and tabasco sauce to the morning menu. November 20, 2014
Rated 5.0 out of 5.0 by Good Times Quick and Easy. Good Breakfast and a substantial amount of choice. November 17, 2014
Rated 4.0 out of 5.0 by Tucson Airport This was my second time staying here and I had a nice visit. My visit was everything you would expect from a Holiday Inn Express. November 13, 2014
Rated 5.0 out of 5.0 Multiple Stays Good Service There are multiple hotels along Tuscon Avenue. The Holiday Inn Express certainly has to be one of the best values. THe staff is friendly, they will use the shuttle bus to take you anywhere close and they will get you to the Airport on time -- even for the earliest of flights (or you could walk the 7 blocks to the Airport.) They make cookies in the evenings - which may not quite be the quality of the competitor that is famous for their large cookies, but they are good and it's a homey touch. The pool is fairly well maintained, but you'll probably have to bring a towel from your room - ditto on the hottub. Rooms are fairly well maintained and its a real good place to stay if you're flying into or out of Tuscon. November 10, 2014
Rated 5.0 out of 5.0 by good place to stay everything was fine but pillows could use updating. Friendly staff. Had a little trouble figuring out the A/C November 2, 2014
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