Rated 3.5 out of 5 by 216
Rated 5.0 out of 5.0 by star9 Pleasant staff, efficient shuttle
Shuttle driver, receptionist and waitress were all very personable and efficient, which made my stay a surprisingly pleasant one.
July 22, 2014
Rated 2.0 out of 5.0 by Chegui Need remodeling.
The rooms need remodeling. Old A/C and toilet was not working properly.
July 20, 2014
Rated 2.0 out of 5.0 by MQSOL Unsatisfactory Night Stay
Upon arrival, the main halls of the hotel were extremely hot. The room was extremely hot and took some time to cool down. The bathroom was dirty, with hair in the bathtub and "gray" hair on the coffee cup lid which was on the bathroom sink counter. I called the front desk for help with my concerns and using the television, left a message, but no one returned my call the entire night. Exhausted after a 16 hours drive, I could not wait for anyone to help with a room change if anything else. Needless to say, I will never stay at this hotel again, regardless of the fact that I stay at a Holiday Inn when traveling.
July 16, 2014
Rated 5.0 out of 5.0 by TG101 comfortable bed
very comfy but the complimentary breakfast needs to be changed a little
July 16, 2014
Rated 4.0 out of 5.0 by Charlene2833 Friendly staff and nice hotel
My husband and I stayed here on our vacation visiting our daughter and her family who live on the A-F Base. Very close to the base, food, shopping, gas. The staff was very friendly. We arrived at the hotel 9 hours later than expected due to flight delays and didn't arrive at the hotel until around 2am. The lady at the front desk quickly checked us in and we were off to our room to get some much needed sleep. My only complaint is we were charged for bottled water that we thought came with the room and it was, in my opinion, way over priced and an unexpected charge. But overall, it was a good experience. I would recommend this hotel to someone.
July 15, 2014
Rated 3.0 out of 5.0 by N/A DONT HAVE ONE The showwe
I would say the stay was ok but didn't like what I seen in the shower .Then when i called to check in i was told one thing but when i got there to check in i was told something different .
July 12, 2014
Rated 5.0 out of 5.0 by pool1991 Super stay
Our stay was just wonderful.
The morning breakfast was great.
The staff was so caring.
chef Ernie was super.
our family of 7 ate dinner in Stingray"s Lounge all three nights during our stay.
Jon our server those 3 nights was out of this world,
We can not thank him enough for makinf our evening meals so enjoyable.
Not to mention the food was so so so very good!!
July 10, 2014
Rated 2.0 out of 5.0 by TommyG77 Needs Renovation
The Hotel is showing its age and is pretty rundown. The bed and pillows were uncomfortable. Also the bathroom toilet did not flush properly. My door handle had to be replaced twice in 2 days. The Pool area is nice and Bar had good food.
July 8, 2014
Rated 5.0 out of 5.0 by Corrado41 Excellent Cook for Dinners
The Holiday Inn itself is standard, clean, comfortable and friendly people. Very special is the quality of the cook, all dishes exceeded the expectation in presentation and quality (rare for hotel kitchens).
July 7, 2014
Rated 5.0 out of 5.0 by Cydny28 Great service , friendliness, and very helpful.
We have stayed in this Holiday at least 3 x in the past 3 years. Staff is always very helpful and friendly. Good location for fast food and close to highway. Would stay here again. The pool is great too! Close to the suites.
July 6, 2014
Rated 5.0 out of 5.0 by bratado23 Great Stay and Service
The staff at the Holiday Inn Tucson Airport North were great , from the time we check in to the time we checked out , The grounds were well lighted and well kept. The room was well arranged and clean and the food in the restaurant was very good, the kitchen personnel and the waitress were very nice and helpful. It was a very good four day.
June 30, 2014
Rated 5.0 out of 5.0 by MoneyMan Tucson
I have stayed at this property several times and the service provided by the front desk and bar staff is" top shelf". The rooms are looking a bit dated and need some TLC. Overall this property is well worth the cost and is by far one of the nicest properties on the East side of Tucson.
June 25, 2014
Rated 3.0 out of 5.0 by downloadAcar clean the pool! please!
Everything was good, except the pool. Rooms are a little dated, a little beat up. Toilet had trouble flushing. Would have liked a fridge and microwave. Other than that, the rooms were fine. Slept well.
The pool had so much debris. Bugs, plants, leaves, trash. Looks like the pool hadn't been cleaned in a couple weeks. I was disappointed because the courtyard is such a beautiful area.
I've been here before and would recommend this property. Its a great value, even with the few disappointments that occasionally happen.
June 23, 2014
Rated 5.0 out of 5.0 by dude30754ghvyt hotel
had a good comfortable time. room was nice and quiet looking over the pool. was easy to get to and from the hotel. easy to navigate layout. breakfast buffet didnt have a wide variety to select from could be better that would be my only complaint
June 21, 2014
Rated 5.0 out of 5.0 by Hype2311 Great
The staff was great and the beds are to died for. Great hotel
June 19, 2014
Rated 2.0 out of 5.0 by C Hoff Aged Room and site
Very old and is in need of a update. TV programs very poor and A/C in room did not work properly.
June 18, 2014
Rated 4.0 out of 5.0 by Jumping Jim Comfortable bed and nice staff
Overall, the inn needs a make-over/update! New wall paper, carpet, bathroom tile, picture updates. New carpet in the hallway!
June 16, 2014
Rated 5.0 out of 5.0 by johnnier Friendly Staff
Very friendly and helpful staff. Nice clean room. Good overall experience. It is a little far from restaurants in the area.
June 16, 2014
Rated 3.0 out of 5.0 by Survivor1207 3 stars?
Surprised my review ended up giving a 3 star rating. The hotel needs renovation and maintenance. I stay here because it is convenient; generally in late out early, but really....stop the constant dribble/flow of water just outside the entrance to the elevator/rooms. The general cleanliness of elevator areas is deplorable. Looks like they get touched every few weeks... never really cleaned or in a good state of repair. Dingy is a good descriptor.
Let's talk about the room. A/C works, but the units are loud. Rooms need to be deep cleaned, and I would re-train whoever is managing the cleaning staff. OK, actually, I would skip the re-training and just start advertising for a replacement.
June 13, 2014
Rated 5.0 out of 5.0 by bstrgt Great for Tucson
Decent price and way better than anything else in Tucson. That part of town is not Scottsdale, but have a car and you are fine.
June 12, 2014
Rated 5.0 out of 5.0 by BizRep127 Always a Pleasure
I've come to prefer Holiday Inn hotels when traveling for business. They have everything I want and need to ensure that I work productively, yet also have the capacity to relax when work is through. I'd highly recommend the brand to any fellow traveler.
June 11, 2014
Rated 5.0 out of 5.0 by sklee Relaxing atmosphere
Relocating from West Coast to East Coast and this is a great place to stay during haul across the US
June 11, 2014
Rated 5.0 out of 5.0 by Livewire99 Comfortable bed and great service
The hotel I normally stay was booked and this hotel was suggested since it was the closest to the airport. I was glad to have found this hotel and look forward returning when I come thru the area.
June 9, 2014
Rated 2.0 out of 5.0 by On 6000 Mile Journey Problems from the beginning
Lobby and building were separate. No visible trolleys. Young employee had to get trolley and help us do what we normally do for ourselves. After first entry, our keys ceased to work on the entry doors and our room. Young employee had to follow us (long walk) to see for himself that they did not work. Finally made new set. Stark room. They wanted us to upgrade. Wish I had. I am platinum and actually thought I had reserved an express which we had stayed at before and really liked. Will be more careful.
June 6, 2014
Rated 2.0 out of 5.0 by Shanner Worst Holiday Inn we've ever stayed
This is an old property. We were greeted by a friendly front desk staffer but it went downhill from there. Our room smelled musty, the pillows were rocks, hair on the towels & bathroom floor. The carpet was filthy! We were attending a wedding & weren't there often, but when we were, we turned on the TV, then the AC came on & we couldn't hear the TV, so turned the volume up, then the AC shut off & TV was blaring! The AC stayed on about 5 minutes at a time. The musty smell, I presume, came from inside the pipes, because black stuff came out of faucet & tub, The toilet didn't flush well & I thought it would overflow several times. Finally, we were in a non-smoking building, but it reeked of smoke in the lobby & on the elevators. You get what you pay for, I guess, but we won't make the same mistake again!
June 5, 2014
Rated 5.0 out of 5.0 by cattsdog all member of staff are perfect
every time i stay there the total staff takes care of me
June 3, 2014
Rated 4.0 out of 5.0 by Rasser Love the pool area
The Hotel met all of our needs during our stay. l rate a Hotel on its functionality and ambience. i found this missing in regard to security of the doors and their overall maintenance and the air conditioner, which turned off and on all night long. Getting these things fixed should not be a big deal. I overheard the manager mentioning to another guest, that he had reported door security deficiencies back in November 2013 and nothing had been done yet in May 2014 .
I chose this Hotel based on location, convenience and large pool area.
June 1, 2014
Rated 5.0 out of 5.0 by Aaryn Enjoyed my stay at this Location.
Great freindly staff. Comfy beds. Overall .. great hotel .. will I stay here again? .. Yes (:
May 22, 2014
Rated 5.0 out of 5.0 by Groundhaug Night Before Early Flight
I spent the night here before an early flight. I asked for a wake up call at 3:30 and a drive to airport at 4:30. All Accommodated. I also left my car at the hotel for several days for free. The room was a en excellent quality. The only thing I did not like was that the carpet was a little dingy in the room. Everything else was great. I would recommend this property.
April 27, 2014
Rated 5.0 out of 5.0 by tusjoe1 Just plain excellent
This is by far the nicest IHG hotel I have stayed at. From the moment Ientered I was impressed by the lovely lobby and checkin counter. This feeling continued through the stay.
The counter agent could not have been nicer. He quickly identified me as a Platinum elite and was able to upgrade my room. He was very attentive and I was on the way to my room when he chased me down and presented me with complimentary items.
Upon reaching the room I was,once again impressed. It was spacious, designed for a someone wanting to work/relax. Excellent Wifi connection, great bedroom area, and comfortable living room, really enjoyed my time with this Holiday Inn hotel.
P.S. It was a nice touch to have a separate checkin area for the Platinum elites,
April 26, 2014