Rated 4.5 out of 5 by 365
Rated 5.0 out of 5.0 by Verified Reviewer Tuscon Holiday Inn
Wonderful Staff and hotel. We could not have been more pleased with our stay!
April 27, 2016
Rated 3.0 out of 5.0 by galacticbill Closest HIE to the UA
My wife and I have stayed at the HIE on Grant several times because of the location near events at the University of Arizona. The staff has always been great--friendly and helpful, very willing to offer suggestions about restaurants and retail stores in the area. Breakfasts are about average. But, the property is an old and tired one. The public areas are okay, but the rooms really need refreshing. While the air conditioner worked on this visit, many of the louvers were broken (many little details like that), and the beds aren't quite up to our expectations for comfort. You can walk to the IHOP or the QT, but you have to go through a not-so-pedestrian-friendly parking lot. We will probably be back because of the location, but it would be nice if they put some effort and money into upgrading the rooms.
April 20, 2016
Rated 5.0 out of 5.0 by Hardly working Restful after a long day at work
This hotel provides friendly staff and clean, comfortable facilities. They make a point of addressing all needs and desires immediately, with a smile and kind words.
The hotel is clean and comfortable. It's obvious the management takes pride in caring for it's staff and guests.
April 18, 2016
Rated 2.0 out of 5.0 by MountainWoman49 Apparently not business friendly...
This was the third time I stayed at this location in Tucson. The previous two times, I had a very positive experience with wonderful front desk staff. This time; however, things were drastically different. The times I have stayed here have been solely for business purposes. I work for a state university and travel frequently all over the western U.S., utilizing the state/government rate to keep our costs low when traveling so much. Upon check-in to this location, I was told by the individual helping me that I would no longer be able to use the state/government rate because it is reserved for Arizona government travelers only. The way in which I was told this was rude and completely lacking in offering an explanation as to why this change occurred. I will NOT stay at any location that doesn't honor the state rate as we have strict travel guidelines. I am very disappointed that I was told this and the manner of which I was told with the individual flippantly telling me and simply stating "sorry about that". I guess I will no longer be staying at this location and will recommend to other travelers within my field to avoid it as well.
April 18, 2016
Rated 4.0 out of 5.0 by myked82 Nice place just outside of Downtown
Great location for a cheap uber ride in and out of town so you can save on paying downtown prices. Clean and comfortable.
April 13, 2016
Rated 4.0 out of 5.0 by Verified Reviewer All around, great hotel.
Location to relatives.
Staff was great.
Heat and A/C just fine.
Breakfast (not IHOP) but what was offered was fine.
Free coffee and newspaper.
Within 5 minute walking distance to IHOP or convenience store so you can pickup soda, munchies, cigs, pretty much anything at the store.
This is my second stay - visited in 2013 and now 2016.
April 6, 2016
Rated 5.0 out of 5.0 by Leiana59 Quiet Room
Excellent stay, after a long business day, great to come back to the room, unwind and get a good night sleep. Check in and out was easy and efficient, the staff was courteous.
April 4, 2016
Rated 5.0 out of 5.0 by dap711 Very good service
Hotel was very clean and the people made my short stay welcomed. Breakfast area was well maintained and the food was fresh and hot. People were all great.
March 29, 2016