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Rated 4.2 out of 5 by 320 reviewers.
Rated 5.0 out of 5.0 by Wonderful hotel Just walking into this hotel you will know you are going to have a great stay. It is classy and beautiful. You might think you walked into the wrong hotel--Holiday Inn Express really has been upgrading their hotels. We were given the wrong information by the HIE central calling for reservations. If I would have listened to that woman we never would have stayed here. I have learned to call the hotels directly and not to trust those National calling stations. I know most HIE have 3 bed rooms available (which she said this hotel did not have) so I called the hotel directly. They did not let us down--they DID have the room we wanted. The desk personnel which included the manager were great Smiled. They were interested in you and really wanted you to have a pleasant experience. Breakfast was very good-exactly what we wanted and served in a beautiful dining room. There even was a grassy fenced in area with basketball hoop -- the kids could go out and run around a bit. July 2, 2015
Rated 5.0 out of 5.0 by Good stay I had a very good stay at this hotel. All the space and services were quite good. My only complaint is that the room had too much light filtering in during the night. July 2, 2015
Rated 5.0 out of 5.0 by More than I expected Our family met from several different locations and were not disappointed in our choice. Grounds/amenities were great, staff was great and the rooms were reasonable. We will be back if and when we are in the area. July 1, 2015
Rated 5.0 out of 5.0 by Great service The staff was great we would tell our friends and family this would be a great place to stay in Tucumcari! July 1, 2015
Rated 5.0 out of 5.0 by Great location The hotel was comfortable and the staff were very friendly. I feel the price is high for the town it is located in. Lighting in rooms is not sufficient to work in the room at night time. Wi-Fi is not high speed as advertised. June 28, 2015
Rated 4.0 out of 5.0 by Elevator Malfunction The elevator wasn't working the morning we checked out. The staff should have called our room and offered to help us down the stairs. I have two types of arthritis which makes me disabled. It was extremely hard for me to come down two flights of stairs with no help whatsoever carrying luggage. June 24, 2015
Rated 3.0 out of 5.0 by Nice Hotel but Poor Internet I have stayed at this property before. I started to stay here when the my hotel of choice burnt down. The Internet seems to get worse every time I stay. It would bump me off in the middle of a work sheet. Not let me back on for twenty or so minutes. I need the internet for work and this made my nights even longer. So much that i was unable to enjoy the pool or hot tub. The front desk said they were having server problems. I go to Tucumcari about five times a year to work at the community collage. If the internet is not better on my next trip I will need to start looking for an alternative property to stay at. If it was not for the poor internet this would be a great place to stay. June 23, 2015
Rated 5.0 out of 5.0 by Good repeat stay. We had stayed here a year ago on an out west traveling vacation and liked it well enough to stay here again. It is a well maintained property with comfortable rooms.The bed was comfy and wifi was pretty good most of the time. Would stay here again. June 21, 2015
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