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Rated 3.9 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Always a Good Experience I have stayed here several times over the past few years and have never been disappointed. February 27, 2014
Rated 5.0 out of 5.0 by Another nice IHG location We left before breakfast was available, however, we could get juice and coffee in their lovely dining room. We appreciate being in a hotel that has NO SMOKING anywhere. February 21, 2014
Rated 2.0 out of 5.0 by Best Holiday Inn in Tucumcari So if you can't make it to ABQ or Amarillo, and absolutely have to be in Tucumcari, this is an ok choice. Nothing awful about the place. Room was OK, plenty of Parking. Staff was a little rude and uninformed (tried to blame me for a booking error they made....but once I showed them my confirmation number they got a little cranky because they were wrong). Again, nothing really bad, just unfortunate to be in Tucumcari. February 19, 2014
Rated 4.0 out of 5.0 by Price and IHG recognition Price is higher than any HIE we have stayed at and we were not recognised with any reward of water or snack for IHG member. No one was really friendly. January 10, 2014
Rated 3.0 out of 5.0 by Attention to detail lacking Pool heater was broken the week before and front desk didn't tell me when I made the reservation. We stay at this particular HIE over the one in Santa Rosa because we liked this pool better. But, the water was extremely cold, and the hot tub was so scaldingly hot that we couldn't bear to keep a foot in it longer than 10 seconds. The pool cues were destroyed in the game room and the #12 ball was missing. Our bathroom smelled of cigarette smoke, and only grew worse as the night went on, and the shower head squirted water up over the curtain rod and soaked all of our clothes. I mentioned the issues at check out, but the attendant said she couldn't do anything because a manager was not on duty. I was promised a phone call from the manager and a credit to my card as compensations to my challenges, but that never happened. January 9, 2014
Rated 2.0 out of 5.0 by bad breakfast pancake machine broken and food items missing from breakfast January 6, 2014
Rated 4.0 out of 5.0 by room accommodations were great. breakfast not so much! Hotel staff and room accommodations were great. Although we picked this hotel for the hot breakfast which was not good at all... pancake machine was broken and the rest of the food was not up to par for this hotel. If you plan on eating somewhere else then I would totally recommend this hotel otherwise there are other hotels that have hot breakfast available. January 5, 2014
Rated 4.0 out of 5.0 by Average experience Overall an average stay for a HIE. My only complaints are that the pool was freezing and we weren't able to swim, the fire alarm went off due to the pancake machine smoking and it is a little higher priced than other HIEs I've stayed at. Otherwise, the breakfast was good, the staff was friendly and they have a "game room" with a pool table. January 3, 2014
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