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Rated 4.5 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Customer Services Skills need improving The hotel is a typical Holiday Inn Express with the expected amenities. This hotel meets the Holiday Inn Express standards that I expect. However, the front desk customer services skills need improving. We were a group of 7 adults, staying in four rooms, checking in at different times. Each of us had the same check-in experience - an indifferent, curt, inattentive, ho hum attitude from the front desk. The impression was that this person did not want to be there. A friendly hello would have gone a long way. An unwelcoming experience is never appreciated. September 18, 2014
Rated 5.0 out of 5.0 by Room The room and the hotel were very well maintained, the staff was friendly and attentive. September 12, 2014
Rated 5.0 out of 5.0 by the train The hotel, staff, and rooms were excellent as was value. The only negative is that the hotel is directly across the street (a narrow street) from railroad tracks and the train seemed to go by quite a few times during the night September 11, 2014
Rated 5.0 out of 5.0 by Great Stay! I was very impressed with the Holiday Inn Express in Tullahoma, TN. The room was very nice and up-to-date, and I had everything I needed for my week stay. I recommend staying here if you are in the area! September 8, 2014
Rated 5.0 out of 5.0 Great vacation experience From the first introduction of making the reservation to the checking out, it was great. I feel the staff went out of their way to make our stay wonderful and they succeeded! September 8, 2014
Rated 5.0 out of 5.0 by Large bed, very comfortable. I stay here for both business and leisure and would recommend for any type of stay. September 5, 2014
Rated 4.0 out of 5.0 by Good bed and good breakfast; bad train in the night I enjoyed my stay - vacation, relaxed, no firm time schedule. Good thing - trains in the night woke me up - able to sleep into morning. Work trip with tight times and early morn getups could have been bad. August 25, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was great about the hotel. Pool, staff, and room. This is a keeper on my list when in area. The staff was very helpful and pleasant to talk with, we had a wonderful stay in town. The hotel is a surprising find off the road and there is a train but it never bothered us, the sound was distant. August 22, 2014
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