Rated 4.0 out of 5.0 by mtfctr April 2013
I give a positive review for comfort and service. But, the noise was terrible! The hotel sits across from a very active freight train track. Every few hours a train would roar through a blast its horn. Also, the rooms could benefit from soundproofing as hallway noise and noise from the room above was disturbing.
May 6, 2013
Rated 5.0 out of 5.0 by CelestialStar2004 Clean with Friendly Staff
I stayed here recently and found the front desk staff to be very friendly and helpful. The hotel is clean. The breakfast buffet had a good variety. Would definitely stay again.
April 21, 2013
Rated 3.0 out of 5.0 by RunnerGirl262 Close to Lynchburg
We stayed here before the Oak Barrel Half Marathon. The hotel was fine, There was however a group of young students that came in and was very loud. They were knocking on doors and calling rooms. The hotel staff had no control over this, but it was quite annoying.
April 12, 2013
Rated 1.0 out of 5.0 by 67GlueMan Regional Manager
There is a 99% chance I will not stay at this hotel again. The bed was too firm, the room next door had their TV on loud all night and the train came through 4 or 5 times. I was exhausted the next BUSINESS day.
April 2, 2013
Rated 5.0 out of 5.0 by Gardener1 Quick stop going to Jack Daniels distillery in Lynchburg
We picked this HI Express because of convenience and age. We were not disappointed. I wish all HI Express locations were this nice. Everything was top notch except for the standard breakfast that comes with the stay.....but I am a picky eater.
The room was spacious, clean, and just what we needed after a long drive. The railroad behind the hotel was bothersome for my wife but I slept right through the 3 that passed in the night.
This location is very close to plenty of restaurants.
Very large kudos to the front desk person Deisy. She was outstanding in her service and seemed to really enjoy her job and servicing/helping us as guests. I complimented her on a job well done and I hope this review makes it to her manager. More people across the board need to have her attitude. Thank you again Deisy!
April 2, 2013
Rated 5.0 out of 5.0 by Highchair Great front desk service
Deanna, desk clerk, was outstanding!!! There was confusion about the date of our reservation and she pleasantly and efficiently corrected the situation and placed us in a very nice room. You and all hotels need more Deannas on your staff. She set the tone for a most pleasant stay.
March 22, 2013
Rated 5.0 out of 5.0 by AGame Awesome Hotel -Awesome Staff
Great service! stayed for a tournament with several other folks. the staff was great in helping us all check-in and getting us back out to the games. thanks!!
March 21, 2013
Rated 5.0 out of 5.0 by Luckey Staff and Accommodations and Breakfast
Friendly, knowledgeable staff. Able to assist in any way possible that could be asked. Delicious (supper) restaurant recommendation (Fast Jacks). Room clean and comfortable. Liked the two choice of pillow types. Liked ease in and out of location (parking lot). Breakfast server very good at her job, and a pleasant lady. Hot food were hot; chilled foods were cold. Lots of choices. Overall experience: Great.
March 19, 2013