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Rated 4.3 out of 5 by 177 reviewers.
Rated 3.0 out of 5.0 by comfortable bed but no heat When we booked our stay we did not ask for a handicapped room, when we arrived we were given a handicapped room, the bathroom shower head would not stay in its holder when trying to take a stand up shower. When we turned our heater on it only blew cold air, when we went to the front desk they did not have any extra blankets or anyone to come check our heater out,so we did the best we could to sleep in a cold room. November 25, 2015
Rated 1.0 out of 5.0 by Use to be a great place to stay, Staff is the WORST We have stayed at this Hotel for several years in the past, It was GREAT then, I was told that new managment took over a year ago. I went down at 6.30am for a cup of coffee on Staturday, NONE MADE, I ask the staff, and they told me that on weekends they do not make coffee or breakfast untill 7.00am, no exceptions. There were around 20 of us waiting for coffee and breackfast, and they could of cared less. And the staff was very rudd on this subject, I also asked for a laundry bag and they told me they do not put them in rooms any longer and that was there policy. When breackfast finally was ready, me and several ladies were trying to get into the milk/yougurt frig and it was locked, and had to ask the girl in the breackfast area 4 times to unlock it, she got mad and said it was unlocked, and so when she tried to open it, she almost pulled it off the counter as it was locked. GO FIGURE We used to averge 320 nights a year in IHG hotels, and I can honestly say this is the wrost I have ever seen. November 17, 2015
Rated 1.0 out of 5.0 by Avoid Very bad experience, tried to resolve with GM directly with NO success. Non-functioning equipment and dirty rooms. Would not recommend this property. November 16, 2015
Rated 2.0 out of 5.0 by Breakfast way too late - No consideration from staff My stay was fine, except that on Saturday and Sunday the breakfast begins at 7AM... way too late for those of us who are traveling on a weekend and need to be on the road. I mentioned this to the staff and they could not have cared less, making no offer to even provide a sip or juice, a yogurt, or anything for my "early" departure. What good is a free breakfast if you can't benefit from it and have to be traveling earlier than 7AM? Doesn't anyone realize that customers are first and formost travelers? 7AM is way too late for starting the breakfast... even on weekends. And, no attempt by the staff to even consider the situation is really a lack of service. November 11, 2015
Rated 5.0 out of 5.0 by Comfortable and affordable Everything about this hotel was great. Breakfast had plenty of options, beds were comfortable and room size was perfect. I would rec November 11, 2015
Rated 5.0 out of 5.0 by Great Stay Excellent stay in a an immaculate hotel with super comfortable bed. I will definitely stay here again if I am in the area. Only change would be to breakfast, more fruit. November 10, 2015
Rated 4.0 out of 5.0 by Nice facility I was not happy about being unable to use discounts or accumulated points during this stay. The staff was very courteous throughout the visit. My biggest negative was finding a large cockroach in bathroom the first morning. Then one day later, the bath towels were not replaced. I had to go to desk to get towels. the facility is basically clean and nice, so I was surprised with these minor problems. October 29, 2015
Rated 5.0 out of 5.0 by Good Service and appreciated stay We live in the area but have to stay in a hotel for almost a week due to the repairs being made at our house. We were greeted pleasantly and they appreciated the business knowing that we have several choices of hotels to stay in the area. The breakfast area is always clean with fresh hot coffee despite the number of people having breakfast. The problem in our room was immediately resolved pleasantly. Great value hotel. October 28, 2015
  • 2015-11-30 T12:51:03.764-06:00
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