Rated 4.1 out of 5 by 171
Rated 5.0 out of 5.0 by sdprsw Friendly Staff and Nice Property
Great overall stay. Hotel Staff are very nice and genuine. Good place for business or leisure.
August 28, 2015
Rated 4.0 out of 5.0 by maxbotmtym an average stay
I'll never understand why these surveys never ask about the room lighting. I was asked about bathroom lighting but not the rest. It was dismal, btw.
The breakfast was one of the worst I've sampled at a HI.
August 25, 2015
Rated 5.0 out of 5.0 by Jack21! Good value
Though the first impression from the staff wasn't all that great, the hotel itself was great. Clean, modern rooms with big showers and lots of space with free HBO helped me relax after a long day.
August 18, 2015
Rated 3.0 out of 5.0 by ChicagoSara Weird Smell
We got to the hotel late in the evening, and was given the last room. We were exhausted from driving for 13 hours and still had another 13 to go, so we took it. Once we arrived to the room there was a weird smell, like mildew. Almost like the room hadn't been used in a while. Since this was all that was available, I sprayed perfume and it camouflaged the stench. The next morning we woke up and headed downstairs to check out. I let the front desk know that the room had this smell to it. The staff worker was polite and offered us 2000 points for the inconvenience. That was extremely nice of her, but unfortunately I never received them from IHG. I wasn't looking for retribution, but once you tell a costumer this, they are expecting it. I will never stay at this IHG Hotel again.
August 16, 2015
Rated 5.0 out of 5.0 by Maplady Nice Pool
The pool was nice and enclosed by a privacy fence which was appreciated since this property is located among several other hotels. It had the feel of a private pool.
August 13, 2015
Rated 2.0 out of 5.0 by annenjoe not among my better experiences
guest room had a strong, unpleasant order; front desk staff not all that helpful; usually my platinum status is acknowledged - not here; hotel difficult to find when coming off I44.
August 8, 2015
Rated 4.0 out of 5.0 by jeffandmoira Great place to spend the night
I was very happy when I pulled in a found a room was available. The front desk person was super nice and friendly and quickly got me into my room.
Room was clean and comfortable and was perfect for my needs
August 7, 2015
Rated 3.0 out of 5.0 by Rattiya Good staff, helpful and courteous.
This hotel is well located in the city but is really hard to find the way into the entrance. If you ever stay there, you'll know exactly what i am talking about. The parking is extremely limited as well. This hotel is also dated. Everything worked fine, and was clean, the bed slept well. But is old. This hotel needs an upgrade. I stay at HIE regularly and this the only one that i've found in this condition. Loved the staff, everyone was helpful and courteous. I would recommend the hotel but I would also recommend that HIE consider remodeling in the near future.
August 1, 2015