Rated 3.9 out of 5 by 87
Rated 5.0 out of 5.0 by RockandRoll Reliability... get what you expect
HIE sets the standard for reliable service and quality
August 13, 2014
Rated 5.0 out of 5.0 by bigrickd57 Awesome service and a fantastic nights sleep on an magnificent mattress.
I arrived at this Holliday Inn Express in need of an early check in due an illness my wife was experiencing. It was about 12:45 PM and we were not due to check in til later, but she really needed to lie down and rest. I informed the clerk if our reservation and asked what was the earliest we could check in due our situation. She looked at her computer for a few seconds and said "how about now". I was elated! The last thing I wanted to do was drive around Tulsa for three hours in uncomfortable but air conditioned car so my sick wife could sleep.
The hotel clerk thanked us for being rewards members and offered us free bottles of water. Awesome!
We get int the room and the room was cold! Just how we like it! I actually had to turn the a/c to low cool because it worked too good.
What a great problem when it's 100 degrees outside!
We then check out the bed. We requested an executive king room to get the Tempurpedic mattress. I was so pleased to find what we paid for. I have a bad back and my memory foam mattress at home really allows me to sleep well. To not have one for three nights would be most discomforting.
We called and requested extra pillows. And within minutes the hotel clerk was at the door bringing the to us.
Upon checking out, we were in need if a late check out due to the fact that I was in a meeting til 3:30 and my wife and luggage was in the hotel until I picked them up. My wife was allowed to stay in the room until 2:00 and then allow to go into the breakfast area to wait until I arrived to get her.
The room was great, but the service was BETTER.
Thank you Holiday Inn Express Central!
August 10, 2014
Rated 5.0 out of 5.0 by Fantasy Great Location
Very nice stay breakfast could have a little more choices.
August 8, 2014
Rated 3.0 out of 5.0 by Sports Makes me Travel Tulsa Summer of 2014
Meet Cindy upon check-in. She was wonderful: energetic, helpful and informed. The room was fairly clean and neat. The room's physical maintenance needed work. The paint job was poorly done. The tub was chipped and discolored. It looked dirty but scrubbing it did not change the appearance.
Breakfast was ready on time. The hot foods like sausage and biscuits were not very hot. Did not eat them because of that.
July 31, 2014
Rated 2.0 out of 5.0 by AnnL. needs renovation
The problem with this particular hotel is a Holiday Inn problem, not a local staff problem. It screams for renovation and updating. Holiday Inn Express hotels are, in general, very nice places to stay. This particular one just doesn't measure up.
July 30, 2014
Rated 3.0 out of 5.0 Not Bad, But Not Good
I stayed for Business for 2 nights. The stay was not too bad, but there were some issues. I noticed whenever the cleaning staff was on the floor, they were very load talking back and forth. The first morning I was awakened by the cleaning staff yelling to another employee in the hallway outside my door. Anothe issue is WIFI- When you are there for business you need it, Right? Horrible Wifi with very limited access the entire stay. I contacted the front desk and they said they would reset it. They defenately need to rethink their WIFI. The cleaning of the room was very spotty. It is an older hotel.
July 28, 2014
Rated 4.0 out of 5.0 by T1986 Great stay
Not fancy; but clean and well maintained. Adequate breakfast. Quiet for being close to interstate. Laundry on-site is a big bonus. Definitely would recommend.
July 22, 2014
Rated 4.0 out of 5.0 by do not have nickname Food offered
Would really perfer to have been offered a waffle instead of pancake
July 21, 2014