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Rated 4.5 out of 5 by 233 reviewers.
Rated 5.0 out of 5.0 by Dependable Brand We always know that we will get a clean room, great breakfast and pleasant service at HI Express hotels. August 1, 2015
Rated 1.0 out of 5.0 by Worse Night Ever Travel frequently and this was the worse bed and quality of service we have ever received. There was no shampoo or lotion and only one bar of soap in bathroom upon arrival. Asked front desk for some and I must have interrupted their break as they were very rude and gave me one of each, which is all I really needed, but most places will give you extra for the inconvenience. By 1:30am we were awake and ready to check out the bed was so uncomfortable and the air was not working properly. We will not stay in this hotel ever again and would not recommend at all. July 31, 2015
Rated 4.0 out of 5.0 by Safe, clean, friendly environment for a reasonable price Stayed one night with my family of four. The front desk staff was very helpful and friendly. The rooms were clean and well lit. We had several electronics (iPad, laptop, another tablet, plus three phones) and we had issues with charging them all because the only outlets we could find were located on the base of the lamps. The outside area was well lit and secure. The continental breakfast was good and there was a variety to chose from. It would have been better had there been a waffle maker instead of a pancake maker. Several guest, including myself, shied away from it because the instructions weren't easy to understand. I don't think anyone used it and there were several families there. I think something was wrong with the AC in the room we stayed in. We had it on the highest cooling setting and the fan was on high but the room only got moderately cool never cold and in MS in July you want a cold room to relax in. Overall, the stay was very pleasant. We usually stay at least 2-3 nights in a hotel but were were only passing through so we didn't get to use any of the other amenities. July 31, 2015
Rated 5.0 out of 5.0 by Good place to stay Staff was friendly and helpful. Room was clean and breakfast was good. Felt safe. July 26, 2015
Rated 4.0 out of 5.0 by Great Staff and service We were on the last leg of our vacation, which included 4 Holiday Inn Express Hotels. Although this bed was not as comfortable as some of the previous hotels it was adequate. The breakfast was somewhat smaller than some of the previous hotels, but hot and good. The staff was excellent and very accommodating. July 24, 2015
Rated 3.0 out of 5.0 by Could be better The room was comfortable. The morning staff could use refresher training on customer service and friendliness. Food bar was under stocked for breakfast. July 23, 2015
Rated 4.0 out of 5.0 by Poor elevator service One elevator is a problem - waiting time was way too long July 18, 2015
Rated 4.0 out of 5.0 nice hotel - fair value stay was easy to book on-line, and all was provided as expected. We'll stay here again. July 16, 2015
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