Rated 4.4 out of 5 by 90
Rated 5.0 out of 5.0 by gene8113 The Staff was friendly and helpful
The place was clean, the staff was very helpful, good breakfast.
April 6, 2013
Rated 4.0 out of 5.0 by JennP15 Clean room
Nice and clean but exterior and lobby were more updated than rooms.
April 4, 2013
Rated 4.0 out of 5.0 by Broomhilda Location
This hotel has a great location near shopping as well as restaurants. It is a nice, clean, well run hotel. The only unfortunate time to stay is when youth groups are also there especially boys soccer. Parents allow their children to misbehave and hotel staff is caught in the middle. The regular patrons end up with an uncomfortable stay.
April 1, 2013
Rated 4.0 out of 5.0 by Broomhilda Staff
This hotel has the greatest staff. Breakfast begins at 6:30, I had to depart early and went to the breakfast area at 6:15 hoping just for some coffee. The entire breakfast was already available. I am always impressed with the staff here.
April 1, 2013
Rated 5.0 out of 5.0 by MommaMel Palm Sunday in Turlock
We have been staying at the HIE since it opened as my daughter attended school at CSUStan. The quality has not changed...the staff is fabulous, especially Teresa who does breakfast with a smile. This time, for breakfast, there was the little cheese omelets. Not my favorite at all - not fond of american cheese. However, everything else was GREAT! The room is always super clean and inviting. Slept like babies on the bed. Thanks for another great visit!
March 30, 2013
Rated 5.0 out of 5.0 by Dharri770 Great HI Express
Quiet and comfortable. Restaurants close by and easy to get to.
March 26, 2013
Rated 5.0 out of 5.0 by Winchester5553 Helpful Staff
Receptionist provided very good service, including resturant recommendations. Also upgraded my room at no additional cost.
March 25, 2013
Rated 5.0 out of 5.0 Excellent living
Overall, this trip is very good. I accidentally forgot to turn off the lights of my car. Thankfully, the front desk assistant actually called me and helped me avoid a potential big trouble. I definitely recommend people to stay in this hotel
March 25, 2013
Rated 4.0 out of 5.0 by Specialkfan Good recovery!
Staff were co-operative and gave me an early check-in but somehow there was a mix-up and we got keys to a room that was not ready. Somehow we had been given keys to the wrong room which is why our keys did not work when we got to the hotel at 1 a.m. We were quickly fixed up with keys to the correct room where staff had left a basket of goodies. It is a sign of great staff when they recover well from a mistake.
The room was great, I wish we had had more time to enjoy it but our stay in Turlock was brief.
March 22, 2013
Rated 5.0 out of 5.0 by Leland My favorite Holiday Inn
The staff are very thoughtful and helpful — Monika, Shawn, Scott, Jonathan, Teresa, Leslie.
I like the Arts & Crafts style and therefore appreciate the fact that this hotel is in that style.
I come to Turlock to visit a 95 year-old aunt in a retirement home, which is not far from this hotel.
March 19, 2013
Rated 4.0 out of 5.0 by BDH1 Good Property
Good HI Express
Breakfast not as usual, no hot items .... not a problem for me.
Intenet service not good at all.
Overall a very nice hotel
March 14, 2013
Rated 5.0 out of 5.0 by NKLattimer Best Place to Stay in Turlock
I've stayed at four hotels in Turlock, I've been here on business for over a year. This hotel has the nicest staff and is the most comfortable. I never expect much for hotel breakfast buffets so it's standard fare. Very nice woman keeps everything in order. The front desk is consistently the nicest in town.
March 13, 2013
Rated 4.0 out of 5.0 by Buck1 Train whistle only problem
The staff at this Hotel is seconded to no one. I would highly recommend this property and would stay next time I'm in town.
March 12, 2013
Rated 5.0 out of 5.0 by kenneth6140 You have the best & friendliest staff
Everybody on all shifts were great. Monika on day shift was the nicest & friendliest. She deserves a raise.
March 12, 2013
Rated 4.0 out of 5.0 by aledaher1 Great Service and new installations
Overall good experiece. The staff is very friendly and installations are new.
March 12, 2013
Rated 5.0 out of 5.0 by Spanky2 Great room, and close to the elevator
Travel allot, service and staff was very good. Will stay again, next time in area.
March 10, 2013
Rated 2.0 out of 5.0 by Maverick41 Frustrating property
I've stayed at this location numerous times on business in the last six months, and I would be otherwise coming back a whole lot more, but i'm more frustrated than anything over the small issues that prevent this from being an otherwise outstanding HIE.
I have status with other chains and am a Platinum with priority club, and I basically live in and out of hotels. I have one very simple request: Put me on the top floor. Specified on every single reservation I ever make, anywhere I stay. I would have to say at least 98% of all IHG properties I stay with honor that request with absolutely zero issue.
On my most recent stay here, I ask if they were able to get me on the top floor during check in, and i'm told "I'm sorry, she put you on the second floor"
Lady checking me in acknowledged my status, is super friendly, very apologetic, no issues with her at all. But still, I get into the room, and the same issues I've experienced before when this happens: Person is checked into the room directly above me and walking around *constantly* combined with a hotel that was built in a way that makes it pretty loud and very miserable for the person below.
That said, there's a lot of things about this property that I do like and really appreciate...the design and building features are actually very nice, rooms are always clean, staff is consistently really friendly, helpful and hard working... gift packages left in the room for priority members, good breakfast, and a fantastic location in Turlock.
But I guess for me, traveling as much as I do, it's the little things...and if I stay with your chain as often as I do, and i'm the highest status I can achieve in your rewards program, and you can't find *one* room on your third floor so that I don't have to listen to stomping footsteps during my entire stay and while I'm trying to sleep, I just don't understand that.
With all the other things I really love and appreciate about this property, it really disappoints and frustrates me that something like this becomes an issue that prevents me from wanting to stay here anymore.
I hope they improve with their ability to honor fairly simple platinum member room requests, but for now, this has happened too many times, and I'm finding somewhere else.
March 5, 2013
Rated 5.0 out of 5.0 by NKLattimer Staff make this place an enjoyable experience
The front desk staff and all other employees make this place a very positive experience. Everyone strives to make you feel welcome and they do their best to meet the needs of the guests. They keep everything clean and well maintained.
March 2, 2013
Rated 3.0 out of 5.0 by ProudDad Overall a good hotel.
I have been to this hotel numerous times and have always enjoyed my stay. However, this last time I was not overly impressed. I was put in a room along the wing that faces the train tracks and was awaken numerous times by the passing train. On top of which, I arrived back to my room one day early, 3 p.m., to find it had not been cleaned. I would expect the staff to clean the rooms of patrons who will be staying at the hotel the next day first. Otherwise, clean and well centered establishment.
February 28, 2013
Rated 5.0 out of 5.0 by R8Rfan Turlock in February
Lovely facility, nice staff, comfortable accommdations. I do like most H. I. Express facilities.
February 26, 2013
Rated 5.0 out of 5.0 by CPLMAC great
befor i came to turlock i had planed staying somewhere else the second day but the serves was great, the price was great and there stay was relaxing so i i stayed again this night
February 24, 2013
Rated 4.0 out of 5.0 by CPLMAC great visit
as soon as i arived threw the door everthing was great to the costomer service to the room and i was able to enjoy my time .
when i woke up to get the breakfast i wasnt expecting much but they blew my expectations out the windo the food was great.
February 24, 2013
Rated 5.0 out of 5.0 by WAP7 Great
We have stayed at Holiday Inn Express in various locations in California and have had excellent experiences.
February 22, 2013
Rated 5.0 out of 5.0 by Dubhstar Home away from home
I travel extensively for work and I have returned repeatedly to this hotel, there are many other options available but the clean comfortable room and the absolutely outstanding staff keep me coming back here.
February 21, 2013
Rated 4.0 out of 5.0 by Jack15 Nice hotel in the Turlock area
Good hotel and area with lots of restaurants and shopping.
My room was very quiet and the hotel staff was very friendly.
February 20, 2013
Rated 1.0 out of 5.0 by Globalgirlster Fairly New Property Needs Customer Service Training
Check-in was chaotic by an untried staff member, computer system went down, resulting in a long line of guests out the door. To make matters worse, the manager couldn't bestir herself to communicate the issues to her waiting guests. Despite the property's newish exterior and comfy-looking lounge, I found the bed linens to be subpar, especially the rough sheets and ultra-thin blanket. I gave this property a chance since it was closer to my business meeting, but given my unhappy experiences, I don't think I'll be going back.
February 18, 2013
Rated 5.0 out of 5.0 by gregM212 Excellent Stay, Every Stay
Nothing But the best. Great Stay Every time. I Like the Room is refreshed and they have a wonderful breakfast.
February 13, 2013
Rated 5.0 out of 5.0 by jaimey weekly regular
i enjoy my stay every week at the Turlock Holiday Inn. Everyone is so friendly. the rooms are always clean.
February 11, 2013
Rated 5.0 out of 5.0 by jaimey great service
the staff is very accomodating and friendly. the rooms are clean.
February 7, 2013
Rated 5.0 out of 5.0 by LaVoy1928 Great Place
This hotel is a great place to stay in Turlock! It is very convenient to the highway and the fair grounds.
February 1, 2013