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Rated 4.5 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Best Place to Stay in Turlock I've stayed at four hotels in Turlock, I've been here on business for over a year. This hotel has the nicest staff and is the most comfortable. I never expect much for hotel breakfast buffets so it's standard fare. Very nice woman keeps everything in order. The front desk is consistently the nicest in town. March 13, 2013
Rated 4.0 out of 5.0 by Train whistle only problem The staff at this Hotel is seconded to no one. I would highly recommend this property and would stay next time I'm in town. March 12, 2013
Rated 5.0 out of 5.0 by You have the best & friendliest staff Everybody on all shifts were great. Monika on day shift was the nicest & friendliest. She deserves a raise. March 12, 2013
Rated 4.0 out of 5.0 by Great Service and new installations Overall good experiece. The staff is very friendly and installations are new. March 12, 2013
Rated 5.0 out of 5.0 by Great room, and close to the elevator Travel allot, service and staff was very good. Will stay again, next time in area. March 10, 2013
Rated 2.0 out of 5.0 by Frustrating property I've stayed at this location numerous times on business in the last six months, and I would be otherwise coming back a whole lot more, but i'm more frustrated than anything over the small issues that prevent this from being an otherwise outstanding HIE. I have status with other chains and am a Platinum with priority club, and I basically live in and out of hotels. I have one very simple request: Put me on the top floor. Specified on every single reservation I ever make, anywhere I stay. I would have to say at least 98% of all IHG properties I stay with honor that request with absolutely zero issue. On my most recent stay here, I ask if they were able to get me on the top floor during check in, and i'm told "I'm sorry, she put you on the second floor" Lady checking me in acknowledged my status, is super friendly, very apologetic, no issues with her at all. But still, I get into the room, and the same issues I've experienced before when this happens: Person is checked into the room directly above me and walking around *constantly* combined with a hotel that was built in a way that makes it pretty loud and very miserable for the person below. That said, there's a lot of things about this property that I do like and really appreciate...the design and building features are actually very nice, rooms are always clean, staff is consistently really friendly, helpful and hard working... gift packages left in the room for priority members, good breakfast, and a fantastic location in Turlock. But I guess for me, traveling as much as I do, it's the little things...and if I stay with your chain as often as I do, and i'm the highest status I can achieve in your rewards program, and you can't find *one* room on your third floor so that I don't have to listen to stomping footsteps during my entire stay and while I'm trying to sleep, I just don't understand that. With all the other things I really love and appreciate about this property, it really disappoints and frustrates me that something like this becomes an issue that prevents me from wanting to stay here anymore. I hope they improve with their ability to honor fairly simple platinum member room requests, but for now, this has happened too many times, and I'm finding somewhere else. March 5, 2013
Rated 5.0 out of 5.0 by Staff make this place an enjoyable experience The front desk staff and all other employees make this place a very positive experience. Everyone strives to make you feel welcome and they do their best to meet the needs of the guests. They keep everything clean and well maintained. March 2, 2013
Rated 3.0 out of 5.0 by Overall a good hotel. I have been to this hotel numerous times and have always enjoyed my stay. However, this last time I was not overly impressed. I was put in a room along the wing that faces the train tracks and was awaken numerous times by the passing train. On top of which, I arrived back to my room one day early, 3 p.m., to find it had not been cleaned. I would expect the staff to clean the rooms of patrons who will be staying at the hotel the next day first. Otherwise, clean and well centered establishment. February 28, 2013
Rated 5.0 out of 5.0 by Turlock in February Lovely facility, nice staff, comfortable accommdations. I do like most H. I. Express facilities. February 26, 2013
Rated 5.0 out of 5.0 by great befor i came to turlock i had planed staying somewhere else the second day but the serves was great, the price was great and there stay was relaxing so i i stayed again this night February 24, 2013
Rated 4.0 out of 5.0 by great visit as soon as i arived threw the door everthing was great to the costomer service to the room and i was able to enjoy my time . when i woke up to get the breakfast i wasnt expecting much but they blew my expectations out the windo the food was great. February 24, 2013
Rated 5.0 out of 5.0 by Great We have stayed at Holiday Inn Express in various locations in California and have had excellent experiences. February 22, 2013
Rated 5.0 out of 5.0 by Home away from home I travel extensively for work and I have returned repeatedly to this hotel, there are many other options available but the clean comfortable room and the absolutely outstanding staff keep me coming back here. February 21, 2013
Rated 4.0 out of 5.0 by Nice hotel in the Turlock area Good hotel and area with lots of restaurants and shopping. My room was very quiet and the hotel staff was very friendly. February 20, 2013
Rated 1.0 out of 5.0 by Fairly New Property Needs Customer Service Training Check-in was chaotic by an untried staff member, computer system went down, resulting in a long line of guests out the door. To make matters worse, the manager couldn't bestir herself to communicate the issues to her waiting guests. Despite the property's newish exterior and comfy-looking lounge, I found the bed linens to be subpar, especially the rough sheets and ultra-thin blanket. I gave this property a chance since it was closer to my business meeting, but given my unhappy experiences, I don't think I'll be going back. February 18, 2013
Rated 5.0 out of 5.0 by Excellent Stay, Every Stay Nothing But the best. Great Stay Every time. I Like the Room is refreshed and they have a wonderful breakfast. February 13, 2013
Rated 5.0 out of 5.0 by weekly regular i enjoy my stay every week at the Turlock Holiday Inn. Everyone is so friendly. the rooms are always clean. February 11, 2013
Rated 5.0 out of 5.0 by great service the staff is very accomodating and friendly. the rooms are clean. February 7, 2013
Rated 5.0 out of 5.0 by Great Place This hotel is a great place to stay in Turlock! It is very convenient to the highway and the fair grounds. February 1, 2013
Rated 5.0 out of 5.0 by Great service Great Service, comfortable bed, clean room, overall, fantastic! February 1, 2013
Rated 5.0 out of 5.0 by Turlock I've stayed at a lot of HIE's and this location is one of the best, I've never had a problem with the internet and it is located in a good area. Plus it's close to CSUS and HWY 99. January 31, 2013
Rated 5.0 out of 5.0 by All around great hotel. The front desk and the lobby were a great first impression. The room was very comfortable. The breakfast area was a great start to a new day. January 28, 2013
Rated 3.0 out of 5.0 by Terrible breakfast all of the food for breakfast was cold!!! I watched the young lady bring out "fresh" biscuits..went to get one with gravy & found them to be very cold/under cooked. The eggs were just as bad. January 25, 2013
Rated 4.0 out of 5.0 by Great Stay Went for a soccer tournament. Clean, comfortable and great staff. Close enough to walk to restaurants and coffee. Did notice the train, as our room faced the tracks, but only came by twice after midnight. January 18, 2013
Rated 5.0 out of 5.0 by Peaceful and relaxing Very clean property and very friendly staff. Great stay January 17, 2013
Rated 5.0 out of 5.0 by Service I arrived late, with a newly broken wrist in a splint and a sling. The desk clerk, Scott, I think, could not have been kinder. He went to get me ice in a bag, to help the swelling. I had asked about getting diet Coke. Although he said the machines do not carry that drink, he went into the office and brought me just that--a diet Coke. What a guy! The next morning, the breakfast attendant helped me with getting my breakfast together and was very kind. You have a great team there. January 17, 2013
Rated 4.0 out of 5.0 by Clean room and very good greeting when i came in. Clean room and very good greeting when I came in. The shower in the room would not dispense any cold water, i reported to the front desk when i departed. Thanks, Wayne January 2, 2013
Rated 4.0 out of 5.0 by Hotel was good, after service was terrible The hotel is as good as any other in the brand. The probelm that I had was that the staff was uncooperative when I called and asked for a copy of my reciept. They insisted that I fill out a form to get this, when every other hotel I have stayed at would just fax it to me or email it to the email on my account. December 31, 2012
Rated 5.0 out of 5.0 by Room at the Inn I needed a room for overnight guests. I remembered that they preferred Holiday Inn Express. I booked a room via telephone and later went in to give them my credit card as I wanted the security not given via internet. The staff was accommodating, friendly and helpful. My guests enjoyed their stay. We had a lovely breakfast the morning after. Thank you for being in our small town of Turlock! December 13, 2012
Rated 5.0 out of 5.0 by Great people. Wonderful environment. The staff is very friendly and well trained. The property is very well maintained. It is a very comfortable hotel. The breakfast is presented by very pleasant people and the selection is very good. December 12, 2012
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