Rated 4.8 out of 5 by 117
Rated 2.0 out of 5.0 by PlayBall Poor room and service!
First appearance and check-in was great. BUT...once in the room the TV did not work (as you know TV is important to relax when traveling). Called desk they re-booted and this took a while worked for about 30 minutes and failed. Desk said they would move us but never did. Called back and talked with a different staff member that did not know. Went through the same and failed again. They did not have another room at this time, not happy. In addition the facet/sink in bathroom was lose and difficult to turn-on. Staff did not care about problems and ignored us. Will not stay at this hotel again!
September 9, 2013
Rated 5.0 out of 5.0 by Robo44567 Front desk clerk, Mabel
I would like to express my gratitude and acknowledge Mabel for her outstanding work for your hotel.
We had a reservation at another property in Modesto but was denied our rooms because of the firefighters. Not an issue because of them and their work but the hotel failed to find us alternative lodging. When I called Your property Mabel was happy to meet our needs.
Upon arrival she had our reservations ready and met us as if we were the only patrons in the building!
Please express our gratitude to Mabel for a job well done!
Hope to see you all in the future.
September 9, 2013
Rated 5.0 out of 5.0 by Spartan58 Sustained Excellence
This HIE sustains excellence. It has a well-trained service staff and the rooms are modern and well-equipped. The food offerings are good and there is enough variety of selections. The management personnel are visible and ask if everything is good. Daily newspaper delivery to the door and an express check-out system is convenient.
August 29, 2013
Rated 5.0 out of 5.0 by jim25 Customer Service
Karen who works in the cafe doing some clean up. As a I walked through she greeted with a very pleasant smile and simply said "good morning sir how are you today?" Some how it just made me very connected and special. It was a good way to start my day.
August 29, 2013
Rated 5.0 out of 5.0 by kirk0827 Remarkable Service!
The service was excellent from the management to the front desk to the maid service. This might be the best service I've had from any hotel, including luxury brands. The general manager lead by example by setting a high standard service. I won't stay anywhere else in Modesto.
August 24, 2013
Rated 5.0 out of 5.0 by Lis13 Brilliant hotel
Lovely, modern hotel with large rooms, comfortable beds and great bathrooms.
Staff were amazing especially Mabel who should win employee of the year, she was so wonderful!
Definitely recommend this hotel.
August 18, 2013
Rated 5.0 out of 5.0 by marjohn great facilities
Excellent experience all down the line. Food was good, beds were great. We will look for Holiday Inn Express again.
August 16, 2013
Rated 5.0 out of 5.0 by CGraf 2nd stay
I stayed at this location, after it first opened. I sought out this location as a result and noted that everything had been well maintained. My overall experience was as nice as the 1st.
August 16, 2013
Rated 5.0 out of 5.0 by mark23 Excellent, modern and comfortable
Enjoyed a great couple of nights here, clean with comfortable beds in a modern surround. Happy hour/Managers Reception is great and kids really enjoyed the pool and spa. What made this hotel was the staff, they were collectively attentive and polite in a genuine and unforced way, something very hard to find these days - our family felt most welcome!!
July 3, 2013
Rated 5.0 out of 5.0 by Quayview51 Nice stop! Beautiful hotel
This Holiday Inn was updated and beautiful! Room was done in warm colors, bed was super comfy and the pool and hot tub were a welcome sight after a long drive. Thanks!
June 29, 2013
Rated 5.0 out of 5.0 by sdgern Just what we expect from HIE
I stay here 10 - 12 times a year. I can always get a room at the last minute. The front desk staff are very friendly and professional. The house staff are polite and do a professional job of keeping the rooms clean and the breakfast room well stocked.
June 4, 2013
Rated 5.0 out of 5.0 by Cheesebite What a great place to stay!
During 32 years of traveling for work I have never had such an overall great experience with a hotel. From welcome to check-out it all works smooth and comfortably. Care taken accepting refrigerated packages when I am not there, and storing my travel bag those weeks I am not in Modesto, make it very easy for me.
All staff and management,
June 4, 2013
Rated 5.0 out of 5.0 by SDF2133 Modesto
Hotel was part of a tour and it was perfect for the group.
June 2, 2013
Rated 5.0 out of 5.0 by gasp79836578 Chico State Graduation
How wonderful to find clean fresh plantation shutters in the room instead of draggy much-handled drapes! Beautiful accommodations matched only by the lovely smiles from the hotel staff.
May 31, 2013
Rated 5.0 out of 5.0 by gorby Calm, quiet and relaxing
Tired from all days frusterations and errands I came here real late.
....went for a quick dinner, near by and slept like a baby as soon as I came back.
Nice places to eat in the neighbor hood.
Very close to the Freeway 99.
I enjoyed my stay.
Thanks, and keep up the good Job.
May 30, 2013
Rated 5.0 out of 5.0 by kaykay54 rooms are great.
I enjoy staying at any Holiday Inn Express, the rooms are great, people are friendly and make you feel like this is part of home. Peaceful, the breakfast is excellent, all in all I tell all family and friends to stay at the Holiday Inn Express its not like before......
May 18, 2013
Rated 5.0 out of 5.0 by ddrobins983 Excellent choice to stay here
Everything is great --- Mabel in the reception area never fails to give the very best in customer service - what an asset she is to your company. Thank you Mabel
May 17, 2013
Rated 5.0 out of 5.0 by helkat89 Great Stay
Really can't ask for more. We made the reservation as we were driving back from Yosemite to the bay area. Price was right, Staff was great, we were upgraded due to our priority status.
May 16, 2013
Rated 5.0 out of 5.0 by Jafasoccer Hotel and staff member were outstanding
We just moved here from Seattle and the Staff member made us feel like home. The rooms were comfortable, very clean and with so much space. The breakfast had so many variety of food and everything was warm. Were so satisfied with the service we received.
May 13, 2013
Rated 5.0 out of 5.0 by CentralCalTraveler Thank you!
Front desk staff was wonderful! Special thanks go out to both David and Renita! You both went out of your way to make my stay pleasant.
May 7, 2013
Rated 5.0 out of 5.0 by FlyPhx Best Hotel in Modesto!
I've been staying at this hotel once or twice a month for the last four years. Great service, convenient location, comfy bed, free happy hour, and breakfast besides. In room coffee with ceramic mugs instead of paper cups. Can't beat that!
Brian and his staff have never failed to provide a good stay.
May 6, 2013
Rated 5.0 out of 5.0 by GammieF Great service and comfortable rooms
We had several family members stay here for 2 nights - 4 generations worth! The rooms, breakfast choices, and amenities (pool) worked great for the different generations. We had a mini-pizza party out by the pool one night for 12 people. The bed was very comfortable. We also used the sofa bed in one room and my cousin said it was comfortable. Thanks to the staff who were friendly and courteous. I would definitely stay here again.
May 4, 2013
Rated 5.0 out of 5.0 by Traveller31 Noisy rooms near freeway
Very clean property. Ask for room away from freeway for less noise. Would be great if Holiday Inn included new items in their breakfast buffet like vegan, organic, gluten free items. Pool and good clean fitness room.
May 3, 2013
Rated 5.0 out of 5.0 by Grandma98 Outstanding visit
This is an outstanding property. Very nicely set up in the rooms. Light where you need it and very clean and comfortable.
April 24, 2013
Rated 5.0 out of 5.0 by pnance26 Great place
Very new and modern appearnace and the room was excellent. Staff went out of its way to be helpful and generous. I would highly recommend this property. Except for access from Hwy. 99, everything else was A-1!
April 14, 2013
Rated 5.0 out of 5.0 by BLLSJ Great Hotel
The facilities were very clean and attractive, and the staff was extremely helpful and gracious. My kids actually like most of the breakfast food, which is saying something. Great location, too... very close to 99 and other major roads.
April 10, 2013
Rated 5.0 out of 5.0 by slowair13 THE MIKE HUDSON DRIVER
THIS IS THE PLACE I STAY IN MODESTO BECAUSE THE MAKE IT FEEL LIKE HOME WITH THE EXCELLENT STAFF THAT THEY HAVE AT THIS HOTEL...................... :)
April 9, 2013
Rated 5.0 out of 5.0 by Swsh Friendly and professional staff
Great value, very clean and wonderful staff and very convenient location on/off Hwy 99.
March 30, 2013
Rated 5.0 out of 5.0 by beebze1 Great personal service,
great room, very accommodating, very courteous, great hospitality
March 26, 2013
Rated 5.0 out of 5.0 by FLORENCENORM GREAT STAFF
THE STAFF WAS VERY FRIENDLY AND MADE ME FEEL AT HOME.
THEY WENT OUT OF THEIR WAY TO MAKE MY STAY FEEL SPECIAL....
March 23, 2013