Rated 4.6 out of 5 by 96
Rated 4.0 out of 5.0 by Debbee Wonderful accomidations
Very enjoyable stay. Was not recognized as a rewards member.
July 28, 2014
Rated 5.0 out of 5.0 by Beachbound09 Great stay!
This hotel had great customer service, a great (free) breakfast, comfortable beds and a spacious room. The location is superb and is within short walking distance to the mall, SuperTarget, Home Depot, Starbucks, CVS, Chipotle, Ulta and other shopping areas. I believe they are renovating the hotel in a few months, however I did not find that it felt that outdated. It is a more homey feel than some of the newer, modern hotels. Sometimes I prefer this type of relaxed stay.
July 28, 2014
Rated 5.0 out of 5.0 by PJG3 Would stay here again!
This was our first time in Alabama and a great hotel this was! We will definitely make this our place to stay when visiting Bama.
July 27, 2014
Rated 5.0 out of 5.0 by mfday Holiday Inn Express- Tuscaloosa
The staff and other guests were very accommodating and nice. Loved everything about the stay but the wifi sign-in was a bit of a pain, and there was no prepared fresh fruit in the breakfast selection. Water pressure was great, staff was very friendly and parking was not a problem.
July 25, 2014
Rated 5.0 out of 5.0 by JJ277788 TV not working
Tv issue was the only problem.. The that came in the room should have fixed the remote. It was a vacation , getting up to change a tv channel to find something to watch was not good.
July 18, 2014
Rated 5.0 out of 5.0 by Softballl0v3 Great
We play travel softball and have had trouble at some hotels. This place was really nice and the staff was quite friendly. We loved our stay.
July 14, 2014
Rated 5.0 out of 5.0 by Bscott44 Orientation of UA
This staff was wonderful. They literally took the time to help my son create his schedule for school. The manager offered to allow my son to use their address to receive mail while he is at school next year. Their internet was down briefly in their business center and they let us come back into their office and use their computer. My son's school schedule would have been a disaster is not for the help of the college student who worked the front desk. This staff went so above and beyond I can't even begin to describe it! Well done Holiday Inn Express Tuscaloosa. You Set the bar on customer service!
July 11, 2014
Rated 4.0 out of 5.0 by WoodsyTX Quiet and very comfortable
Pleasantly surprised to be given my choice of floor when I checked in. I picked 4th and it was outstandingly quiet. Amenities in the room better than usual, i.e. shampoo, coffee, etc.
Very convenient to several good food choices and shopping
July 10, 2014