Rated 4.7 out of 5 by 278
Rated 4.0 out of 5.0 by dds881 Alway Stay
I always stay here when in town. The room and staff are excellent.
The only drawback is teh heating/air, which is one of those under the window units that never really shuts off. So, when the weather permits, turn it off before going to sleep
October 5, 2015
Rated 5.0 out of 5.0 by TheBatman Great staff
HIEX in Tuscaloosa is very clean and tidy with excellent staff. I have stayed in many hotels in Tuscaloosa and this is by fay my favorite hotel. The location is good too as it is next to McFarland Bv.
October 5, 2015
Rated 5.0 out of 5.0 by IamBABS Staff are wonderful.
I have been staying at this hotel for over 5 years now and the only time I was disappointed in the room was during their renovation. Now that the renovations are complete - it's even better. The front guest staff is and always have been, the nicest, knowledgeable, and professional staff I've come in contact with during my travels. Since my youngest child is now a student at the University of Alabama I stayed here at least once a month last year and plan to do the same this year. The location is perfect. It is close to campus, the mall, and restaurants. And I LOVE their fresh cookies after 4 pm.
September 26, 2015
Rated 5.0 out of 5.0 by MANZANO Great service
Customer service was Great and my stay was very good
the room food , the people were very good
workers that night and day too
September 25, 2015
Rated 5.0 out of 5.0 by John185 Great stay!
Professional, friendly and courteous staff from management and the front desk to housekeeping. Comfortable and quiet rooms. Great value.
September 23, 2015
Rated 5.0 out of 5.0 by Pancho, Jr. Staff - level of friendliness
Each one of your staff members that I came in contact with made me feel welcomed. The staff was well trained in customer service!. Kudos to the General Manager!
September 19, 2015
Rated 5.0 out of 5.0 by WAPR Excellent Stay
I've stayed at this property a couple of times now and both experiences have been above standard. Clean rooms and very friendly (and helpful) staff make this a great place to stay for business. Numerous restaurants in the area are a plus!
September 9, 2015