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Rated 4.6 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by TV not working Tv issue was the only problem.. The that came in the room should have fixed the remote. It was a vacation , getting up to change a tv channel to find something to watch was not good. July 18, 2014
Rated 5.0 out of 5.0 by Great We play travel softball and have had trouble at some hotels. This place was really nice and the staff was quite friendly. We loved our stay. July 14, 2014
Rated 5.0 out of 5.0 by Orientation of UA This staff was wonderful. They literally took the time to help my son create his schedule for school. The manager offered to allow my son to use their address to receive mail while he is at school next year. Their internet was down briefly in their business center and they let us come back into their office and use their computer. My son's school schedule would have been a disaster is not for the help of the college student who worked the front desk. This staff went so above and beyond I can't even begin to describe it! Well done Holiday Inn Express Tuscaloosa. You Set the bar on customer service! July 11, 2014
Rated 4.0 out of 5.0 by Quiet and very comfortable Pleasantly surprised to be given my choice of floor when I checked in. I picked 4th and it was outstandingly quiet. Amenities in the room better than usual, i.e. shampoo, coffee, etc. Very convenient to several good food choices and shopping July 10, 2014
Rated 5.0 out of 5.0 by Excellent accomendations and service We have stayed at this site previously and enjoyed it the same both times. If and when we return we wish to stay. We realize the only thing we might like cannot be done, that is to get a room during football season. But other than that we are totally satisfied. THANKS again for your caring service. See you next time.! July 10, 2014
Rated 5.0 out of 5.0 by Excellent stay! Front desk staff was incredibly friendly and helpful. Room was pleasant and clean. Only thing that would be nice would be access to Disney JR for little guys, as no cartoon appropriate options for toddlers. Breakfast clean mans lots if variety! Thank you for. Great stay! July 9, 2014
Rated 5.0 out of 5.0 by Great staff, comfortable bed, quiet halls The front desk staff are extremely friendly and helpful. The room was clean and looked pristine every day. The halls were quiet; could not hear housekeeping staff in the morning. July 8, 2014
Rated 5.0 out of 5.0 by Excellent overall experience The staff was very friendly and helpful. I recommend this location. July 5, 2014
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