Rated 4.7 out of 5 by 275
Rated 5.0 out of 5.0 by IamBABS Staff are wonderful.
I have been staying at this hotel for over 5 years now and the only time I was disappointed in the room was during their renovation. Now that the renovations are complete - it's even better. The front guest staff is and always have been, the nicest, knowledgeable, and professional staff I've come in contact with during my travels. Since my youngest child is now a student at the University of Alabama I stayed here at least once a month last year and plan to do the same this year. The location is perfect. It is close to campus, the mall, and restaurants. And I LOVE their fresh cookies after 4 pm.
September 26, 2015
Rated 5.0 out of 5.0 by MANZANO Great service
Customer service was Great and my stay was very good
the room food , the people were very good
workers that night and day too
September 25, 2015
Rated 5.0 out of 5.0 by John185 Great stay!
Professional, friendly and courteous staff from management and the front desk to housekeeping. Comfortable and quiet rooms. Great value.
September 23, 2015
Rated 5.0 out of 5.0 by Pancho, Jr. Staff - level of friendliness
Each one of your staff members that I came in contact with made me feel welcomed. The staff was well trained in customer service!. Kudos to the General Manager!
September 19, 2015
Rated 5.0 out of 5.0 by WAPR Excellent Stay
I've stayed at this property a couple of times now and both experiences have been above standard. Clean rooms and very friendly (and helpful) staff make this a great place to stay for business. Numerous restaurants in the area are a plus!
September 9, 2015
Rated 5.0 out of 5.0 by Becky9 Always a good experience
I stay at this hotel every few months when I'm in town for work. I always have a good stay. The pillows at all Holiday Inns are too soft, even the "firm" ones, but other than that, I have no complaints
September 8, 2015
Rated 4.0 out of 5.0 by Daggar very friendly
my stay at the Tuscaloosa HIE was very good. The staff was very friendly and helpful and the hotel was clean and safe
August 28, 2015
Rated 5.0 out of 5.0 by Robot34 Business on Campus
Very attentive staff and clean and fresh rooms. I would definitely recommend this hotel when visiting Tuscaloosa.
August 26, 2015