Rated 3.9 out of 5 by 69
Rated 2.0 out of 5.0 by racrgrl Disappointed
I was travelling alone with my 2 children and was tired. We checked in and the bathroom door did not close, the smoke alarm was falling out of the ceiling, the curtains were dirty and ripped. I asked to be moved. We were then moved to a room without a refrigerator with mold in the bathroom. The rooms are standard, but the bathroom area is VERY small. We got to breakfast in the morning and most of the foods were not stocked. We had to wait a good bit for everything, though they were not busy. There is an EXCELLENT Best Western a few miles farther and it is cheaper. Next time I will not make this mistake.
July 9, 2014
Rated 1.0 out of 5.0 by darrellsgs could not leave soon enough
check in,no tv available
found out no internet available
began nap when total stranger came in my room,with his own key given to him at front desk
July 3, 2014
Rated 3.0 out of 5.0 by MotoFitChick One night stay in room 117
My fiance and I stayed one night in room 117 while passing through Tuscola on our way home from a 2 week motorcycle trip. The room was pretty standard, with a king size bed, flat screen television, mini fridge, and microwave.
After we arrived and unpacked our bikes, we went to eat with my fiances uncle who lives nearby, and when we came back and went to put our leftovers in the mini fridge, we found that it would not turn on. After checking to be sure that it was plugged in, I called the front desk to notify them. I was told that being a Sunday evening, there was no one available to come fix it or replace it for me, but if we wanted we could either repack our things and move to a different room, or we could bring our food and put it in a fridge at the front desk. We chose to do the latter as we were tired after riding 600 miles that day and did not feel like repacking our things to switch rooms.
Later that night after showering, I went to dry and straighten my hair and found that the electrical socket by the sink was worn out and my plugs for my hair dryer and straightener would just fall right out when I tried to use them. My fiance ended up standing by the plug and holding them in for me so that I could do my hair.
After that, we went to warm up our leftovers in the microwave, which we found would not turn on either. I am assuming that this electrical outlet must have been worn out as well. Luckily our leftovers were pizza and I am not against eating cold pizza, so I just made do without the microwave.
All of this would have been fine, given the fact that it was our own fault we didn't just switch rooms, except for the next morning when I went to check out and told the lady at the front desk about everything that was wrong with the room (they already knew about the fridge from the night before), she told me that, "That is odd, no one else has mentioned these things," Almost as if I had caused their malfunction or I wasn't intelligent enough to work them."
I am unsure if I would stay in this hotel again. These things kind of put a damper on my stay, though I will say that the continental breakfast was more than adequate, with biscuits and gravy, sausage and bacon, eggs, muffins, toast and bagles, and an awesome pancake maker which I had not seen in a hotel before.
July 3, 2014
Rated 5.0 out of 5.0 by JLTOY Great travel stop!!
A great hotel from either an one night stay or to a week, it stands above the rest. Great room and the staff are always pleasant, as well beyond help when needed. The food served for breakfast daily was outstanding, as well fresh fruit to go along with everything. Then at end of each day, you were tempted with a great assortment of cookies, that were to die for!!
July 2, 2014
Rated 5.0 out of 5.0 by RICHMONDLADY Air Conditioning
while I enjoy staying here when I'm visiting relatives, the placement of the desk directly beside the air conditioning unit is bothersome. When you're sitting at the desk working, the air is blowing right on you. I usually had to shut it off completely until I was done with my work.
June 30, 2014
Rated 1.0 out of 5.0 by lq07 Just average and overpriced
This is a very average motel and high-priced for what it is and where it is.
Also, early in my stay the blankets at the foot of the beds disappeared. I thought housekeeping took them to wash them and forgot to replace them, but as we didn't need the blankets I didn't think any more about them. Lo and behold, I was accused of stealing the blankets and a $100 charge slapped on my credit card. The manager wouldn't even discuss it.
June 29, 2014
Rated 5.0 out of 5.0 by Barb 88 Friendly desk clerk and helpful
Excellent except the maid did not speak English. The pool water was a little murky.
June 26, 2014
Rated 4.0 out of 5.0 by b smith Above average HIX
Needed a place while traveling that was pet friendly. Other near by option was full, so ended up here. I have no complaints.
June 23, 2014