Rated 4.6 out of 5 by 256
Rated 5.0 out of 5.0 by Ms. Merci great for business travel
Hotel was clean and rooms were great. Breakfast was easy, could have a bit more variety. The hotel staff was friendly and considerate. This worked great for a group traveling together for business
May 25, 2015
Rated 5.0 out of 5.0 by RaeH Wonderful Customer Service
I was subponaed to a court trial and stayed in this hotel. The reason for my travel was certainly not for fun or something I wanted to do. The hotel Staff was very kind, the food and room was excellent. I even had some trouble after the trial with some harassment and the Hotel Staff helped me contact the local authorities and let me stay inside as I waited for somebody to come and pick me up.
The whole experience with this hotel was definitely a "10".
May 19, 2015
Rated 1.0 out of 5.0 by nobody121 poor front desk service
We are platinum members and when checking in the staff person entered the wrong number from our platinum card and then did not offer us any of the platinum member items such as free bottled water or snacks The staff also did not thank us for being a platinum member. When asked about breakfast and the times it was offered the staff person was border line rude when answering and acted as it we should already know the answer. It was only when we checked out that it was noticed that the number had been entered incorrectly and so our points went to someone else's account. The person in the morning changed the name on the reservation, but did not fix the address issue and just left it as USA. Not impressed with the staff knowledge or accuracy.
May 16, 2015
Rated 5.0 out of 5.0 by cmann988 comfortble beds
overall great place to stay
noisy a/c unit
would stay here again in an instant great hotel chain
May 12, 2015
Rated 5.0 out of 5.0 by Bets02 bathroom grab bars
You need to have rooms with grab bars on the right side of the commode. Many people are paralyzed on the left side so bars on the left are useless.
May 12, 2015
Rated 5.0 out of 5.0 by jkjj Great hotel in Twin Falls
Was a very nice place to stay during our soccer tournament. Only about 1/2 a mile easy walk to the canyon!
May 7, 2015
Rated 5.0 out of 5.0 by Tetonjay TwinFalls Stay
We had an enjoyable stay at the Twin Falls Holiday Inn Express.
May 5, 2015
Rated 4.0 out of 5.0 by RHH59 Twin Falls stay
Great place to stay, friendly staff, safe location.
May 5, 2015