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Rated 4.6 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by everything was excellent all of your staff was great. Just need milk with evening cookies September 2, 2014
Rated 1.0 out of 5.0 by Not a good stay A staff member at the hotel made a mistake with our reservation - which there were somehow two different reservation numbers (?), and no one was too bothered to do anything about it. If I had not brought the matter up again the following day, I doubt that anyone would have. It was the worst service I have experienced at a hotel, and the attitudes of the managers were not good either - don't bother us, and we won't bother you. August 27, 2014
Rated 3.0 out of 5.0 by Hotel needs some TLC I was surprised at the decline of the hotel since my last visit. I feel all Holiday Inn Express' are not meeting standards. August 23, 2014
Rated 5.0 out of 5.0 by Priority Club means nothing here We stay at Holiday Inns in Winnemucca Nevada and Twin Falls Idaho, both coming to Sun Valley, Id. and going home to Calif. We received as members, in Winnemucca, 'goodie bags' with bottles of water, bags of trail mix and health bar, and on their reservation desk is a full basket of fresh baked cookies and a huge urn full of ice water. In Twin Falls, last year, they handed us two cookies, after we asked. This year we asked and they told us that they weren't doing anything for Priority members, that they were told that it is the policy now. August 22, 2014
Rated 5.0 out of 5.0 by Regular Stop I find this Inn to be comfortable, enjoyable and consistent on my many trips through this area August 21, 2014
Rated 4.0 out of 5.0 by Relaxing and Quiet I enjoyed my time and felt very comfortable. The front desk staff is friendly and courteous. The room was clean and quiet. August 20, 2014
Rated 5.0 out of 5.0 by Great service The ladies at the front desk when I checked in were very friendly and helpful. All the staff from the lady at breakfast to the house keeper were professional and friendly. I enjoy myself there August 18, 2014
Rated 5.0 out of 5.0 by Top notch Holiday Inn Express I always stay at this property in Twin Falls because of it's consistant higher quality. August 18, 2014
Rated 5.0 out of 5.0 by great room great room great bed great value great service would recommend highly August 13, 2014
Rated 5.0 out of 5.0 by Awesome service -clean rooms Great breakfast -rooms nice and clean- great evening staff. We will be back soon! August 13, 2014
Rated 4.0 out of 5.0 Hotel The rooms were clean. Good service. The staff were friendly. Things were good. August 12, 2014
Rated 5.0 out of 5.0 by Comfortable stay Great hotel. I have stayed there several times & it is my 1st choice to stay in Twin Falls, The room is always clean and updated. This is a high quality HI Express. More pricey than most, but all the hotels in Twin Falls are higher than avg. in price. August 11, 2014
Rated 5.0 out of 5.0 by Great room, passable breakfast Stayed at the property while driving through to Colorado. The hotel was clean, the room was great, and it was some of the best sleep I've had in a hotel. I got in a little late, so the staff was "tired" but they got me checked in swiftly enough. The only real disappointment was the biscuits and gravy the next morning. I don't recommend it. But other than that, a lovely stay. August 9, 2014
Rated 5.0 out of 5.0 Missed cookie time Other HIE offer cookie & milk time, which is awesome. Plus some offer an early dinner chowder. Also awesome, but the cookies are the most awesome. During summer months the hot tub shouldn't be so hot. It was too hot to use and after driving for over 8 hours I sure could have used a hot tub. But the pool was great. Otherwise, it was a great place for a good price. And the location is perfect to get good food and freeway access. August 5, 2014
Rated 5.0 out of 5.0 by Perfect Night's Rest Arrived at the property at 10:30pm after a grueling day of driving. Thankful that the spa and pool were open late. 11pm for the kids and midnight for adults. The kids swam and worked their wiggles out while I soaked in the spa. The beds were comfortable, rooms clean, breakfast hot, staff friendly. Couldn't ask for anything more. August 5, 2014
Rated 5.0 out of 5.0 by Updated & With-It accommodations Loved great atmosphere. Updated and new. So comfy. August 4, 2014
Rated 4.0 out of 5.0 by Twin Falls Respite The staff at the Twin Falls Holiday Inn Express continue to do a good job of executing decent customer service at a fair price. While the value may not be initially apparent, you should at least look the facility over as it is one of the best in this area. Just don't get so zealous as to overbook the hotel and cut me out of my stay. July 31, 2014
Rated 4.0 out of 5.0 by What I Expected Most of the Holiday Inn Express properties tend to be fairly uniform so there weren't any surprises. The room size was a little smaller than I expected but it was just a bed for a night on a road trip so wasn't too much of an issue. July 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Great breakfasts! Make up for the thin walls and noisy neighbors! July 28, 2014
Rated 2.0 out of 5.0 by Dirty room - poor service - okay room in bathroom and not enough towels that were clean... breakfast was good... staff not very helpful...the air conditioner didn't work - and the staff weren't able to fix it. Overall - not great. Maybe my expectations were too high... July 27, 2014
Rated 1.0 out of 5.0 by Would not come back We we're put in a handicap room that was filthy. The shower was brown and the floors were dirty. We asked to change rooms but we're told there were none available. My children needed a tub to bathe in and there was not one. We called the reservation line and was told rooms were in fact available. We were still not allowed to switch. Considered trying to find another hotel but it was very late. Always have stayed at holiday inn express, never has it been this horrible. Would never come back to the one in twin falls. July 27, 2014
Rated 5.0 out of 5.0 by Great! Slept well - no noise - well satisfied with the hotel. July 18, 2014
Rated 4.0 out of 5.0 by Comfortable Great place to unwind and relax. Will be back to this hotel when visiting again. Bathrooms need a little work but overall very well kept hotel. July 17, 2014
Rated 5.0 out of 5.0 by Clean, comfortable & quiet The staff was new and the two young girls at the desk were busy talking in the back so I had to wait for a considerable amount of time. However, the other perks make up for their inexperience and lack of professionalism. July 16, 2014
Rated 5.0 out of 5.0 by Friendly and Professional staff The Twin Falls location has excellent staff and a clean comfortable environment. July 16, 2014
Rated 5.0 out of 5.0 by Very Nice Stay We stayed in two different rooms during our stay and were very pleased with both! Clean, comfortable and close to fine dining etc. All you could ask for in hotel service and facilities. July 16, 2014
Rated 5.0 out of 5.0 by Great Stay I've stayed at the Holiday Inn Express in Tempe MIlls and decided to stay at the one in Twin Falls. I love staying at this place for business travel because it's quiet, the breakfast is great and everyone is always so friendly. I also love the beds. I get a good nights rest to start work early in the morning. July 14, 2014
Rated 5.0 out of 5.0 by Great hotel stay! This was the seventh hotel we stayed in as we drove across the country from the east to west coast last week and it was by far the best one! Clean, comfortable, spacious room, great pool area (although the spa was not very hot), and very nice customer service. If I ever go through Twin Falls again, I would definitely choose to stay here. July 10, 2014
Rated 5.0 out of 5.0 by Good experience as expected My wife and I enjoyed our stay but did have a bit of an issue just trying to find the motel (could use more signage). July 10, 2014
Rated 5.0 out of 5.0 by Beds and Pillows Wanted to take bed and pillows home with me. They were the best I had ever seen in a hotel. The staff was so nice and friendly enjoyed saying hi to them and just talking about the day. Loved the fact I could get fresh coffee any time of the day or night. July 10, 2014
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