Rated 4.7 out of 5 by 24
Rated 5.0 out of 5.0 by BigDaddy22 Great Hotel
One of the better Holiday Inn Expresses on the road
May 19, 2013
Rated 5.0 out of 5.0 by Nebulous HI Express, consistent quality
We have a student at UT Tyler and stay at this inn while visiting. Never any unpleasant surprises, always the consistent quality we count on.
May 18, 2013
Rated 1.0 out of 5.0 by RoadWarrior1955 Avoid! Terrible Experience!
Fitness Center treadmills are a disgusting - after four days I mentioned it to the General Manager and was told "you should have mentioned it earlier" my opinion I SHOULD NEVER HAVE HAD TO MENTION IT AT ALL!
I had charges added to my bill AFTER I checked out and when I attempted to discuss it was met with indifference and to bad that's the way it is - so I contacted my credit card company.
AS A RESULT OF THIS EXPERIENCE I CONSIDERED NEVER STAYING AT ANOTHER HOLIDAY INN PROPERTY! I have since then and the ones before this one and the ones after this one just make this experience even worse as it is the worst grade for customer service except for one stay in over 2,000 nights in hotels logged!
May 5, 2013
Rated 5.0 out of 5.0 Great Staff, Great Hotel
I've stayed at this hotel about 6 times in the past year. The hotel is very well maintained and the rooms are nice and up to date. The breakfast offering is very good and I especially enjoy the cinnamon rolls. The gym has two treadmills and one elliptical machine and they all work. If you need to have your leather shoes and belts polished they have a gentleman on-site that does an excellent job.
April 14, 2013
Rated 5.0 out of 5.0 by Yellerose Spacious Room
Chose King bed instead of 2 queen beds and the room was like a mini suite. Beautiful decor!
April 13, 2013
Rated 5.0 out of 5.0 by UPS2013 Great place to stay.
This place is great. Located close enough to everything but not in the middle of a three ring circus. The hotel is very quiet and located in a very comfortable quiet location. The breakfast is outstanding. Nothing runs out. As soon as any tray starts getting empty a new one replaces it. Enough coffee & amenities are available so you never have to wait for anything. Breakfast is at 0600 and it is at 0600. I have been to place where the 0600 can be 0630 or 0645, not here. Staff is very friendly and always helpful. Highly recommend this hotel for your stay in the Tyler area.
April 12, 2013
Rated 5.0 out of 5.0 by Tff33 Very comfy room!!!
Really enjoyed our stay. Will stay again VERY SOON.
April 12, 2013
Rated 5.0 out of 5.0 by brenda2013 Very welcoming and good service
Elexis at the front desk was very accomodating with good customer service skills and presentation. Enjoyed my stay very much. Bed was excellent.
April 10, 2013