Rated 4.2 out of 5 by 78
Rated 5.0 out of 5.0 by moonshaker great service great food great time
loved all of it == pool opened till 11pm wow staff was amazing nice quite hotel and easy access to all attractions ==
July 17, 2014
Rated 2.0 out of 5.0 by qnbpt0 bad day
Apparently the staff had a bad day on our stay. Normally a great place to stay. Staff didn't provide details on use of jacuzzi tub some rooms have different techniques on operating jacuzzi. When problem was reported they just replied that we should have been told. Jacuzzi room was a special gift for my wife. Normally great hotel.
July 2, 2014
Rated 2.0 out of 5.0 by Tyler Dad Tyler Visit
The tub/ shower had more water coming out of the bottom vs the shower head, could have used a vacuum of the floor, parking was tight, perhaps the lawn crew should not take up 8-10 spaces, closet doors did not close properly , over priced for the value
June 30, 2014
Rated 5.0 out of 5.0 by TamSea2013 Tyler
Quiet place to sleep. Good location. The only bad thing I would say is the lotion in bathroom was used and not a new one.
June 29, 2014
Rated 5.0 out of 5.0 by deer 25 A home away from home
We come to Tyler quite often, and we always stay at this hotel. It's location is perfect for our needs. The room is always clean and we always need the coin laundry which is also clean and in good working order. The staff is friendly and helpful. Overall, a good experience.
June 26, 2014
Rated 4.0 out of 5.0 by TCE_88 Hated the bathroom- pool was nice
I paid extra for the king suite with the Jacuzzi tub- the tub had hair in it (not ours) and a HUGE crack in the floor of the tub. The water pressure of the shower was awful
June 20, 2014
Rated 5.0 out of 5.0 by MGDollie Rate for the Room
I do not like the fact that the room rate changed from the first night to the second night. I think that I should be quoted a room rate and whether I stay one night or 6 nights, it should be charged the same each night. I was not aware that the rate would change daily. Upon checking out, I asked the front desk and I was told that the rate changes daily and each day of my visit, I would have paid a different rate. I stay at many hotels and I did not know this was hotel policy.
June 19, 2014
Rated 3.0 out of 5.0 by Clay077 Comfortable bed Dirty room
The first room i was put in wasn't even cleaned, the second room was clean except the bathroom witch was dirty and missing a few items. When they cleaned the room the next day the bathroom was still dirty and the missing items was replaced.
June 7, 2014