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Rated 4.3 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable Great rates, Clean hotel, meets all expectations. Convenient location to the Medical facilities in the area. October 26, 2014
Rated 5.0 out of 5.0 by Great location Trip to visit my granddaughter at UT Tyler.. location was perfect, hotel was excellent, service was great, room was clean and very comfortable!! Breakfast was excellent!! October 22, 2014
Rated 5.0 out of 5.0 by Great service, very comfortable bed and a very relaxing stay. The staff were very friendly and extremely helpful. I was given some nice directions for picking a restaurant and the young lady even suggested a particular dish, which I tried and found delicious. My room was great and the bed was OUTSTANDING, as well as the pillows. October 22, 2014
Rated 5.0 out of 5.0 by Outstanding stay!!!! We stayed 3 nights for a family reunion. The hotel was very clean. The staff went above and beyond to make our stay comfortable. The breakfast is awesome. This is a great place to stay no matter what your reason for visiting Tyler. October 22, 2014
Rated 5.0 out of 5.0 by Great location, comfortable room We were in Tyler for a wedding. All of the out-of-town guests stayed at this hotel. The hotel placed all of the guests together in the same wing, which was very nice. The hotel was convenient to the wedding, but I would choose this hotel if I were staying in Tyler for another reason. The buffet was very good, and the room was very comfortable. October 15, 2014
Rated 4.0 out of 5.0 by Ashley Ashley was great, she was able to help us out wen the other ladies were not. She took the time and really looked outfit us. October 14, 2014
Rated 1.0 out of 5.0 by Lack of Maintenance This facility really needs to step up its game in the maintenance of the bathrooms. October 9, 2014
Rated 1.0 out of 5.0 by Horrible Experience Did not get over an hour of sleep due to young girls next door being awful-loud and disrespectful of others. The staff was notified twice and nothing was corrected. The third time we went down to the front desk and spoke to the staff, a new female just went on duty(around midnight time frame) and she finally went up to converse with the young females next door. We heard them arguing in the corridor but, the noise remained for hours. We asked the next morning to speak to a manager and never received a call-even after requesting several times to speak to someone. Needless to say, we spent a large amount of money on one night of misery. It was awful and do not recommend this property to anyone that would like a night of rest or, anyone that would like customer service. It was a total waste of time and money. We traveled to enjoy the weekend yet, were too exhausted from lack of sleep to enjoy anything. October 7, 2014
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