Rated 4.2 out of 5 by 144
Rated 1.0 out of 5.0 by No Sleep 2 Noisey Hotel
Way to loud during remodeling phase. Maids slam the doors really hard. 50/50 chance on the attitude of the staff. Either really eager to help or not willing at all.
February 27, 2015
Rated 5.0 out of 5.0 by cynkay57 Great stay
We were pleasantly surprised at the Holiday Inn Express, it was bright and welcoming. Our room was large and very comfortable. The bed was comfortable but the pillows were too soft for our liking. Other than that any problem was taken care of quickly, check in was quick ( after the computer was rebooted) and check out was, well express.
February 24, 2015
Rated 2.0 out of 5.0 by Training Mgr Nope- Not again
Well previous review of this property seems to have disappeared. My previous review concerned poor housekeeping, which was immediately by Senetra (sp?) the GM. Had another stay at this property, but just didn't feel as comforatable here as I have at other HIE properties. Nothing really major, just the little things. Like the coffee pod that was left in the coffee maker, the "patch work" in the bathtub, the overall darkness of the room, very dim bulbs in the lights, rumbling of AC unit when it was running, the lack of attention to the cleanlieness of the jets in jacuzzi tub, just the little things. Yes, the GM was attentive and responsive to my needs on my last stay, but seems there still remains some concerns. For a one night stay, sure this is an ok property, but not for anything more than one night. I travel extensivley and the little things make a world of differance. Tyler south just didn't do it for me.
February 19, 2015
Rated 5.0 out of 5.0 by Gordon60 romantic Valentine Day
Had the romantic package for the night and wife was surprised. Bed slept great, no noise from outside. Would recommend this place, new rooms remodeled. Receptionist was courteous. Will stay here again.
February 16, 2015
Rated 4.0 out of 5.0 by timmy43 bedding uncomfortable
We traveled to Tyler to visit our son in school
The hotel was very clean and the stay was nice
The bed was not comfortable and the sheets were
old and did not stay on the bed
February 11, 2015
Rated 5.0 out of 5.0 by dkab62 Great Stay
My one night stay was comfortable. The room/bathroom were clean. I had plenty of pillows, towels, etc. Wi-fi was good and fast. Continental breakfast had a large variety. The area was kept clean and stocked. The staff was friendly in all areas. There was plenty of seating in the dining/lobby area. My check-in/check-out was speedy and efficient with friendly staff. Thank you for a comfortable stay.
January 21, 2015
Rated 1.0 out of 5.0 by AD111-1 If you enjoy having no privacy at all then....
This is the worst Holiday Inn in America. I stay in 50+ Holiday Inn's a year and this one is by far the worst. STAY AWAY!!!!!!
January 19, 2015
Rated 5.0 out of 5.0 by Fiddler75 Great staff and property
I stay at this hotel on a weekly basis and find the staff has
always shown excellent customer service and addressed
any concerns I relate. The rooms are quiet and clean. The heated pool and spa are well heated and spacious. There
are numerous eating establishments within walking distance
along with grocery stores and a walgreens. A put put golf and bowling alley are across the street. The hotel
breakfast area is well stocked and spacious. I stay in 4
Holiday Inn properties a week and this one is my favorite.
It is a well managed property.
January 16, 2015