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Rated 4.3 out of 5 by 71 reviewers.
Rated 3.0 out of 5.0 by Disappointed I have stayed at many Holiday Inn Express's and must say this was the worst. Room was not that clean. Had a hard chair with no leg support. the breakfast was average. The biscut and gravy tasted tainted. I had stayed in this hotel before and that is why I chose it again. I will not stay there anymore. You would think a Rewards member would get better service than that. January 28, 2014
Rated 5.0 out of 5.0 by Great Hotel Temper Pedic bed was "AWSOME!!!!!!!". Hotel staff was friendly and helpful. Room was extremely clean along with the rest of the facility. January 28, 2014
Rated 5.0 out of 5.0 by Great stay Great stay good value friendly folks. Will definitely stay again. January 26, 2014
Rated 5.0 out of 5.0 by Reliable, comfortable and affordable I stay here quite often and the staff is always very friendly, rooms are clean and comfortable. Breakfast is always on time which is important as I need to leave early. January 17, 2014
Rated 5.0 out of 5.0 by Three thumbs up Beds are awesome. Very clean. Friendly staff. God breakfast. January 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service as always Excellent service as always, friendly and attentive staff. January 6, 2014
Rated 5.0 out of 5.0 by Very comfortable stay The stay at this property was very comfortable, the staff at check acknowledged my rewards club status and treated me like an old friend. This was my first stay here. If work brings me back I will stay here again. January 2, 2014
Rated 5.0 out of 5.0 by Great Staff The staff is excellent, making sure you are comfortable and welcomed. December 26, 2013
Rated 5.0 out of 5.0 by Travel King I travel alot for both business and pleasure. This hotel was pleasure and was great. Good location, good food, and the best two nights sleep I have had as at at any Holiday Inn in the past 6 months. December 18, 2013
Rated 5.0 out of 5.0 by best stay thus far! I had a great time at this facility! The staff was very friendly and accommodating and the breakfast was good. The bed that I slept on was the most amazing bed I had ever slept on in any hotel! This is the hotel to be at! December 17, 2013
Rated 5.0 out of 5.0 by Front Desk The staff, particularly the front desk, is incredible. They always make my stays here very nice and comfortable. December 16, 2013
Rated 5.0 out of 5.0 by Friendly staff arrived at tyler north which we thought was tyler south the staff was very friendly. they transferred our reservation explained the surroundings and places we could eat. we have been disappointed in previous holiday inns but tyler north exceeded our expectations. we enjoyed the continental breakfast the friendliness of staff and clean establishment. December 4, 2013
Rated 5.0 out of 5.0 by Very Clean This is one of the few hotels where the comfort and staff were excellent. November 12, 2013
Rated 5.0 out of 5.0 by AWESOME Room was great, staff was great, only downfall was i had to check out early for work ! November 10, 2013
Rated 4.0 out of 5.0 by It is quiet and clean It is quiet and clean. However, it takes 20-30 min drive to the south (downtown, I think). November 4, 2013
Rated 5.0 out of 5.0 by stay in holiday inn express stay was quite, warm, and friendly. the room was clean. I give them a 10. October 29, 2013
Rated 4.0 out of 5.0 by good breakfast room very comfortable breakfast was good enjoyed my stay October 23, 2013
Rated 5.0 out of 5.0 by Perfect stay !!!! Quiet and comfortable ! Professional staff ! Very clean and a pleasant breakfast. Quality coffee and bedding. Room temp was absolute perfection! October 2, 2013
Rated 5.0 out of 5.0 by Perfect Accomodations I enjoyed my stay at this Holiday Inn Express. Check-in was quick and easy, the room was clean upon check-in, and I wasn't disturbed by any excessive noise during the night or morning. The property is secure and I had nothing but positive thoughts during my stay. The free bottled water for being an IHG Rewards member was also extremely gratifying. September 27, 2013
Rated 4.0 out of 5.0 by Great Staff Staff at front desk and breakfast were wonderful, friendly and helpful. Room is a bit tired and bathroom definitely needs a redo. However, I still would recommend, if you are in the area. It is a good value. September 24, 2013
Rated 5.0 out of 5.0 by Attentive Staff and Peaceful Very attentive staff and very friendly. Hotel is away from the hustle and bustle and very peacefull. September 22, 2013
Rated 4.0 out of 5.0 by Excellent accomodations and desk personnel The overall experience of the hotel was extremely pleasant. The atmosphere was serene and inviting. The evening desk attendant was one of the best I have ever met. She was gracious, extremely helpful and made the initial experience of staying at the hotel start on a good note. She should be commended. September 3, 2013
Rated 5.0 out of 5.0 by The Best Hotel We Have stayed in This was the best hotel we have stayed in the beds were so comfortable we will definitely stay there if we come thru again. The room was cool and we did not have to wait for the A/C to cool the room down we were tired and that made such a difference August 16, 2013
Rated 5.0 out of 5.0 by Comfortable Overall experience was good. Slept well in the comfortable king bed! August 15, 2013
Rated 5.0 out of 5.0 by Great Customer Service!! I just want to let you guys know that Lourdes, Maddie and Manuel are all great front desk associates. They truly go above and beyond what they need to in order to make me, the customer feel comfortable. They're always smiling and ready to assist in any way, simply to make my day easier. I enjoy each visit to the Holiday Inn Express-Tyler, with the knowledge that I, the customer, am #!!!! Kudos to Holiday Inn Express Tyler!! July 31, 2013
Rated 4.0 out of 5.0 by very comfortable bed pool was not usable it was green with alge but had a good stay July 29, 2013
Rated 5.0 out of 5.0 by Glad we stayed We took a recent trip to Tyler to visit our son who is working at Pine Cove camp for the summer and to take our daughter to the camp for her stay. We had made reservations at this hotel. Upon arrival, we realized that it seemed a bit further away from where we would want to spend our free-time than we wanted. We tried to get a room at other hotels, without success due to some weekend activities that caused hotels to be booked full. We decided to keep our room here and we are so glad we did! I was immediately impressed with the appearance of the lobby. Maddie at the front desk was amazing. She was the epitome of customer service. Not only was she welcoming and polite, but she even offered us bottled water and snacks. Later, she also offered recommendations for local restaurants that we might want to try rather than the typical franchises. The hotel was clean and comfortable. The room was of a good size, clean, comfortable. Though we ate breakfast at a local establishment, the breakfast selection offered by the hotel was impressive. The only negative I would express would be that the hotel fitness room is sparse. However, I wouldn't expect a fancy in-hotel gym AND the hotel did offer a free pass to a local fitness center. I will say that with the way Tyler is set up, we were still within easy and quick access to all the places we wanted to go. Overall, we were very pleased and would highly recommend others stay at this hotel. It will definitely be on our list of repeat hotels. July 26, 2013
Rated 5.0 out of 5.0 by Fantastic Hotel! Thoroughly enjoyed my stay! The bed was the most comfortable bed I had slept on and the front desk staff was very friendly. The hotel is a little outdated, but everything else makes up for it. July 18, 2013
Rated 5.0 out of 5.0 by Most comfty beds & superb cust svc! The beds were either Tempur-pedic or similar. I didn't expect this so I was pleasantly surprised and loved it! They also serve a FULL HOT breakfast. Front desk staff were the best, especially 'Hevin' (gotta love that name, pronouced Heaven). He was extremely helpful with my check-in & check-out, as I had some personal delimas. He was ready to help and made sure I was taken care of. I travel often and when I go to this area again - I'M THERE! July 17, 2013
Rated 3.0 out of 5.0 by Comfortable bed and free breakfast This is my second time saying at this hotel. The first experience was better. The staff was better at check out rather than check in. There was a problem with the drainage in the bathtub; which makes a shower uncomfortable. July 14, 2013
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