Rated 4.3 out of 5 by 100
Rated 5.0 out of 5.0 by happybride14 clean hotel, very comfortable.
I stayed here after my wedding/ reception this past weekend and I was sad that I had to leave so soon. The room was super clean and comfortable and the bed was to die for! They also have a great selection of channels to choose from on tv being as it is Direct TV. It was a very nice end to a hectic day to be able to relax here.
June 18, 2014
Rated 3.0 out of 5.0 by Love to travel always IHG A bit dated
Arrived late but had called twice to let them know I would be.... first room me and my husband was given.... In my husband word 'like someone had urinated in the heating element...not good..was given a suite was nice to be close to the cafeteria and food was good, TV was nice, was not given a IHG welcome basket maybe not all do this? or only this one? all others did and I have stayed at several
June 18, 2014
Rated 1.0 out of 5.0 by ITS TIME TEXAS Business stay
The stay was comfortable until the second night when my work team was working in the dining area and there was a roach crawling around. I brought the issue up to the front desk staff lady immediately. She gave me a blank stare as I told her about my concern. She showed no concern, or empathy for my concern. She said nothing so I continued to say the problem brings health issues she then proceeded to say "well is it dead?" Like that made it ok for the roach to be in the dining area where breakfast is served. I asked to speak with the manager but she said no he was not taking requests after 9pm. She then said "well I'm not touching roaches!"
June 18, 2014
Rated 5.0 out of 5.0 by scotty4 business stay
Stay was more than satisfactory. The personnel were very nice and attentive.
June 15, 2014
Rated 5.0 out of 5.0 by H_T2014 great hotel
i injoyed staying at this hotel the service was great and the rooms was great the bathroom was clean the room was clean the bed was ok but i slept good breakfest was ok but really need to try to not cook the becaon to long it was was like eating rocks but everthing else was ok
June 9, 2014
Rated 5.0 out of 5.0 by DDDaye Tyler trip
Staff was very friendly, nice clean room, great bed and tv, Did not eat breakfast
Overall great stay and will be back in a few weeks!
June 8, 2014
Rated 5.0 out of 5.0 by Cleve434 Comfortable bed and great service
Friendly staff. Nice and clean room. Breakfast has good.
June 8, 2014
Rated 5.0 out of 5.0 by M537 Great Bed
Front staff were very friendly, property was very clean and the Tempur Pedic bed was absolutely the best!!! Wish all hotels had great mattresses. Thanks.
May 30, 2014
Rated 5.0 out of 5.0 Great stay
Great stay at this hotel. A little older property but great service and great breakfast.
May 25, 2014
Rated 5.0 out of 5.0 by Dumas55 May 20 stay
Kimberly who was the front desk clerk was GREAT. i had messed up on my reservation and she went to great lengths to get it straightened out. She is a jewel. Thanks, Kimberly.
May 24, 2014
Rated 5.0 out of 5.0 by misaac8021 Comfortable Beds
Beds and bedding are very comfortable. Room temperature was also good.
May 24, 2014
Rated 5.0 out of 5.0 by Horseshowmama Spectacularly clean and comfortable and has a great staff!
We stayed here during a horse show and found it to be perfect! Only 10 minutes from Texas Rose Horse Park and wonderfully relaxing after. Long day at the horse show.
The staff is fantastic and the hotel and rooms were sparklingly clean. I was surprised at how good the breakfast was - eggs, pancakes to order, bacon as well as a traditional cold breakfast spread.
The rooms are spacious and have a microwave and refrigerator. The pool and spa are lovely. It's close to restaurants and has good pizza delivery.
We will be repeat customers during horse shows!
May 21, 2014
Rated 5.0 out of 5.0 by STL14 Great place for a good price
We have been to Tyler multiple times for business and pleasure. We always stay at the Gentry Parkway Holiday Inn. The bed is super comfortable with plenty of space in the room. The staff have always been helpful and friendly. We will be back.
May 20, 2014
Rated 4.0 out of 5.0 by Fastjackal Fair, good
Facility is ok, not great. Fitness facility is not good.
Take plastic covers from beds ! Eggs tested like plastic watered eggs.
May 17, 2014
Rated 5.0 out of 5.0 by crazlegs3 Great Service
Great service and huge rooms. Would stay here again.
May 13, 2014
Rated 5.0 out of 5.0 by Glen429 Nice hotel in North Tyler
Staff was very courteous and property was clean. Will continue to stay at this hotel when in the tyler area. I had no negative experience what so ever at this hotel.
May 9, 2014
Rated 5.0 out of 5.0 by Semper Fi 12 Great support, clean room, comfortable bed...Great place to stay
The hotel staff aimed to please... room was very clean... had a great nights sleep had a great breakfast in the morning and will definitely be back!!!
May 8, 2014
Rated 5.0 out of 5.0 by Harwa Always a great place to stay.
Staff is very friendly and rooms are always clean and comfortable. I stay here around 1-2 nights week.
May 5, 2014
Rated 5.0 out of 5.0 by trackmom04 Comfortable hotel....would recommend
Room was large and comfortable. It had everything we could possibly need from, dishes, paper towels, iron, microwave, mini fridge, on & on. Beds were comfortable & breakfast was amazing! Huge selection of fresh foods. Would recommend & will stay there again.
April 29, 2014
Rated 5.0 out of 5.0 by Blan Friendly and nice place to stay.
From top to bottom the staff are friendly willing to help and always speak to you. Good Job!
April 9, 2014
Rated 5.0 out of 5.0 by MsPatti Holiday Inn Express, Tyler, Texas
One of the nicest Holiday Inn Express locations we have stayed at. The entire staff was wonderful. We had a little problem with a/c and they moved us to another room without question and helped make the transition so smooth. Check out was a breeze and breakfast was so good. Wonderful place to stay. Would love to stay there again just to see the staff I met this time.
April 4, 2014
Rated 5.0 out of 5.0 by Sigma man Outstanding service
Very outstanding hotel with great staff? Excellent location with wonderful breakfast.
March 25, 2014
Rated 5.0 out of 5.0 by Huggie Bear Great comfortable bid
Absolutley the Best bed I have slept in a Holiday Inn
March 21, 2014
Rated 5.0 out of 5.0 by King of Bling Good Experience
It was convenient to interstate, the hotel was quiet, and the staff was helpful in finding me a place to dine.
February 25, 2014
Rated 5.0 out of 5.0 by wahoowa Good night(s)
Very good stay. Particularly friendly and helpful staff.
February 24, 2014
Rated 5.0 out of 5.0 by Lanandlin Enjoyable Stay
Stayed here for business, the staff was very helpful. Room was comfortable.
February 22, 2014
Rated 5.0 out of 5.0 by Lanandlin Great Room and Staff
The staff was great, making our stay at the Tyler Holiday Inn North very pleasant. We will stay there again.
February 15, 2014
Rated 5.0 out of 5.0 by JayCH Great Stay
Clean location. Staff was very helpful. Rooms were clean. Everything you look for in a standard hotel.
February 14, 2014
Rated 5.0 out of 5.0 by Rhon123 Comfortable bed, good breakfast and a pleasant stay
We normally wouldn't stay somewhere 15 minutes from our house but due to a group of high school girls from our youth group staying at our house we moved out for the night and it was a great experience. Front desk clerk was very helpful, we rested well, food was great and I would recommend this location.
February 12, 2014
Rated 4.0 out of 5.0 by SWP7979 Tyler HIE
Clean comfortable room. Good Job Holiday Inn. See you next time.
February 3, 2014