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Rated 4.3 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by clean hotel, very comfortable. I stayed here after my wedding/ reception this past weekend and I was sad that I had to leave so soon. The room was super clean and comfortable and the bed was to die for! They also have a great selection of channels to choose from on tv being as it is Direct TV. It was a very nice end to a hectic day to be able to relax here. June 18, 2014
Rated 3.0 out of 5.0 by A bit dated Arrived late but had called twice to let them know I would be.... first room me and my husband was given.... In my husband word 'like someone had urinated in the heating element...not good..was given a suite was nice to be close to the cafeteria and food was good, TV was nice, was not given a IHG welcome basket maybe not all do this? or only this one? all others did and I have stayed at several June 18, 2014
Rated 1.0 out of 5.0 by Business stay The stay was comfortable until the second night when my work team was working in the dining area and there was a roach crawling around. I brought the issue up to the front desk staff lady immediately. She gave me a blank stare as I told her about my concern. She showed no concern, or empathy for my concern. She said nothing so I continued to say the problem brings health issues she then proceeded to say "well is it dead?" Like that made it ok for the roach to be in the dining area where breakfast is served. I asked to speak with the manager but she said no he was not taking requests after 9pm. She then said "well I'm not touching roaches!" June 18, 2014
Rated 5.0 out of 5.0 by business stay Stay was more than satisfactory. The personnel were very nice and attentive. June 15, 2014
Rated 5.0 out of 5.0 by great hotel i injoyed staying at this hotel the service was great and the rooms was great the bathroom was clean the room was clean the bed was ok but i slept good breakfest was ok but really need to try to not cook the becaon to long it was was like eating rocks but everthing else was ok June 9, 2014
Rated 5.0 out of 5.0 by Tyler trip Staff was very friendly, nice clean room, great bed and tv, Did not eat breakfast Overall great stay and will be back in a few weeks! June 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Friendly staff. Nice and clean room. Breakfast has good. June 8, 2014
Rated 5.0 out of 5.0 by Great Bed Front staff were very friendly, property was very clean and the Tempur Pedic bed was absolutely the best!!! Wish all hotels had great mattresses. Thanks. May 30, 2014
Rated 5.0 out of 5.0 Great stay Great stay at this hotel. A little older property but great service and great breakfast. May 25, 2014
Rated 5.0 out of 5.0 by May 20 stay Kimberly who was the front desk clerk was GREAT. i had messed up on my reservation and she went to great lengths to get it straightened out. She is a jewel. Thanks, Kimberly. May 24, 2014
Rated 5.0 out of 5.0 by Comfortable Beds Beds and bedding are very comfortable. Room temperature was also good. May 24, 2014
Rated 5.0 out of 5.0 by Spectacularly clean and comfortable and has a great staff! We stayed here during a horse show and found it to be perfect! Only 10 minutes from Texas Rose Horse Park and wonderfully relaxing after. Long day at the horse show. The staff is fantastic and the hotel and rooms were sparklingly clean. I was surprised at how good the breakfast was - eggs, pancakes to order, bacon as well as a traditional cold breakfast spread. The rooms are spacious and have a microwave and refrigerator. The pool and spa are lovely. It's close to restaurants and has good pizza delivery. We will be repeat customers during horse shows! May 21, 2014
Rated 5.0 out of 5.0 by Great place for a good price We have been to Tyler multiple times for business and pleasure. We always stay at the Gentry Parkway Holiday Inn. The bed is super comfortable with plenty of space in the room. The staff have always been helpful and friendly. We will be back. May 20, 2014
Rated 4.0 out of 5.0 by Fair, good Facility is ok, not great. Fitness facility is not good. Take plastic covers from beds ! Eggs tested like plastic watered eggs. May 17, 2014
Rated 5.0 out of 5.0 by Great Service Great service and huge rooms. Would stay here again. May 13, 2014
Rated 5.0 out of 5.0 by Nice hotel in North Tyler Staff was very courteous and property was clean. Will continue to stay at this hotel when in the tyler area. I had no negative experience what so ever at this hotel. May 9, 2014
Rated 5.0 out of 5.0 by Great support, clean room, comfortable bed...Great place to stay The hotel staff aimed to please... room was very clean... had a great nights sleep had a great breakfast in the morning and will definitely be back!!! May 8, 2014
Rated 5.0 out of 5.0 by Always a great place to stay. Staff is very friendly and rooms are always clean and comfortable. I stay here around 1-2 nights week. May 5, 2014
Rated 5.0 out of 5.0 by Comfortable hotel....would recommend Room was large and comfortable. It had everything we could possibly need from, dishes, paper towels, iron, microwave, mini fridge, on & on. Beds were comfortable & breakfast was amazing! Huge selection of fresh foods. Would recommend & will stay there again. April 29, 2014
Rated 5.0 out of 5.0 by Friendly and nice place to stay. From top to bottom the staff are friendly willing to help and always speak to you. Good Job! April 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Tyler, Texas One of the nicest Holiday Inn Express locations we have stayed at. The entire staff was wonderful. We had a little problem with a/c and they moved us to another room without question and helped make the transition so smooth. Check out was a breeze and breakfast was so good. Wonderful place to stay. Would love to stay there again just to see the staff I met this time. April 4, 2014
Rated 5.0 out of 5.0 by Outstanding service Very outstanding hotel with great staff? Excellent location with wonderful breakfast. March 25, 2014
Rated 5.0 out of 5.0 by Great comfortable bid Absolutley the Best bed I have slept in a Holiday Inn March 21, 2014
Rated 5.0 out of 5.0 by Good Experience It was convenient to interstate, the hotel was quiet, and the staff was helpful in finding me a place to dine. February 25, 2014
Rated 5.0 out of 5.0 by Good night(s) Very good stay. Particularly friendly and helpful staff. February 24, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay Stayed here for business, the staff was very helpful. Room was comfortable. February 22, 2014
Rated 5.0 out of 5.0 by Great Room and Staff The staff was great, making our stay at the Tyler Holiday Inn North very pleasant. We will stay there again. February 15, 2014
Rated 5.0 out of 5.0 by Great Stay Clean location. Staff was very helpful. Rooms were clean. Everything you look for in a standard hotel. February 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed, good breakfast and a pleasant stay We normally wouldn't stay somewhere 15 minutes from our house but due to a group of high school girls from our youth group staying at our house we moved out for the night and it was a great experience. Front desk clerk was very helpful, we rested well, food was great and I would recommend this location. February 12, 2014
Rated 4.0 out of 5.0 by Tyler HIE Clean comfortable room. Good Job Holiday Inn. See you next time. February 3, 2014
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