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Rated 4.3 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Friendly staff arrived at tyler north which we thought was tyler south the staff was very friendly. they transferred our reservation explained the surroundings and places we could eat. we have been disappointed in previous holiday inns but tyler north exceeded our expectations. we enjoyed the continental breakfast the friendliness of staff and clean establishment. December 4, 2013
Rated 5.0 out of 5.0 by Very Clean This is one of the few hotels where the comfort and staff were excellent. November 12, 2013
Rated 5.0 out of 5.0 by AWESOME Room was great, staff was great, only downfall was i had to check out early for work ! November 10, 2013
Rated 4.0 out of 5.0 by It is quiet and clean It is quiet and clean. However, it takes 20-30 min drive to the south (downtown, I think). November 4, 2013
Rated 5.0 out of 5.0 by stay in holiday inn express stay was quite, warm, and friendly. the room was clean. I give them a 10. October 29, 2013
Rated 4.0 out of 5.0 by good breakfast room very comfortable breakfast was good enjoyed my stay October 23, 2013
Rated 5.0 out of 5.0 by Perfect stay !!!! Quiet and comfortable ! Professional staff ! Very clean and a pleasant breakfast. Quality coffee and bedding. Room temp was absolute perfection! October 2, 2013
Rated 5.0 out of 5.0 by Perfect Accomodations I enjoyed my stay at this Holiday Inn Express. Check-in was quick and easy, the room was clean upon check-in, and I wasn't disturbed by any excessive noise during the night or morning. The property is secure and I had nothing but positive thoughts during my stay. The free bottled water for being an IHG Rewards member was also extremely gratifying. September 27, 2013
Rated 4.0 out of 5.0 by Great Staff Staff at front desk and breakfast were wonderful, friendly and helpful. Room is a bit tired and bathroom definitely needs a redo. However, I still would recommend, if you are in the area. It is a good value. September 24, 2013
Rated 5.0 out of 5.0 by Attentive Staff and Peaceful Very attentive staff and very friendly. Hotel is away from the hustle and bustle and very peacefull. September 22, 2013
Rated 4.0 out of 5.0 by Excellent accomodations and desk personnel The overall experience of the hotel was extremely pleasant. The atmosphere was serene and inviting. The evening desk attendant was one of the best I have ever met. She was gracious, extremely helpful and made the initial experience of staying at the hotel start on a good note. She should be commended. September 3, 2013
Rated 5.0 out of 5.0 by The Best Hotel We Have stayed in This was the best hotel we have stayed in the beds were so comfortable we will definitely stay there if we come thru again. The room was cool and we did not have to wait for the A/C to cool the room down we were tired and that made such a difference August 16, 2013
Rated 5.0 out of 5.0 by Comfortable Overall experience was good. Slept well in the comfortable king bed! August 15, 2013
Rated 5.0 out of 5.0 by Great Customer Service!! I just want to let you guys know that Lourdes, Maddie and Manuel are all great front desk associates. They truly go above and beyond what they need to in order to make me, the customer feel comfortable. They're always smiling and ready to assist in any way, simply to make my day easier. I enjoy each visit to the Holiday Inn Express-Tyler, with the knowledge that I, the customer, am #!!!! Kudos to Holiday Inn Express Tyler!! July 31, 2013
Rated 4.0 out of 5.0 by very comfortable bed pool was not usable it was green with alge but had a good stay July 29, 2013
Rated 5.0 out of 5.0 by Glad we stayed We took a recent trip to Tyler to visit our son who is working at Pine Cove camp for the summer and to take our daughter to the camp for her stay. We had made reservations at this hotel. Upon arrival, we realized that it seemed a bit further away from where we would want to spend our free-time than we wanted. We tried to get a room at other hotels, without success due to some weekend activities that caused hotels to be booked full. We decided to keep our room here and we are so glad we did! I was immediately impressed with the appearance of the lobby. Maddie at the front desk was amazing. She was the epitome of customer service. Not only was she welcoming and polite, but she even offered us bottled water and snacks. Later, she also offered recommendations for local restaurants that we might want to try rather than the typical franchises. The hotel was clean and comfortable. The room was of a good size, clean, comfortable. Though we ate breakfast at a local establishment, the breakfast selection offered by the hotel was impressive. The only negative I would express would be that the hotel fitness room is sparse. However, I wouldn't expect a fancy in-hotel gym AND the hotel did offer a free pass to a local fitness center. I will say that with the way Tyler is set up, we were still within easy and quick access to all the places we wanted to go. Overall, we were very pleased and would highly recommend others stay at this hotel. It will definitely be on our list of repeat hotels. July 26, 2013
Rated 5.0 out of 5.0 by Fantastic Hotel! Thoroughly enjoyed my stay! The bed was the most comfortable bed I had slept on and the front desk staff was very friendly. The hotel is a little outdated, but everything else makes up for it. July 18, 2013
Rated 5.0 out of 5.0 by Most comfty beds & superb cust svc! The beds were either Tempur-pedic or similar. I didn't expect this so I was pleasantly surprised and loved it! They also serve a FULL HOT breakfast. Front desk staff were the best, especially 'Hevin' (gotta love that name, pronouced Heaven). He was extremely helpful with my check-in & check-out, as I had some personal delimas. He was ready to help and made sure I was taken care of. I travel often and when I go to this area again - I'M THERE! July 17, 2013
Rated 3.0 out of 5.0 by Comfortable bed and free breakfast This is my second time saying at this hotel. The first experience was better. The staff was better at check out rather than check in. There was a problem with the drainage in the bathtub; which makes a shower uncomfortable. July 14, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL Will definitely stay here when in Tyler again. Very comfortable bed, nice pool, room decor & layout. July 9, 2013
Rated 5.0 out of 5.0 by Review Love holiday inn will stay there whenever I the people June 28, 2013
Rated 5.0 out of 5.0 by Second experience just as good as the 1st This was my second time staying at this hotel and I was pleasantly surprised that it was just as nice as it was a year ago. The hotel and room were immaculate and the staff was friendly. The front desk clerk was informative and helpful in solving a slight delimma we had at check in. My overall stay was great. The hotel is close enough to the city that we didnt have to travel far for food and entertainment but just far enough to offer a peaceful experience. I would definitely recommend this hotel to others. June 26, 2013
Rated 5.0 out of 5.0 by Service at its best!!! Excellent staff at this Holiday Inn! Thank you Hevin and Kim for your exceptional service! Should I return to this location for business, rest assured that I will return to this Holiday Inn!!! June 5, 2013
Rated 5.0 out of 5.0 by Great Comfort This was a wonderful stay and great service from the hotel staff at check-in May 16, 2013
Rated 5.0 out of 5.0 by Able to relax The beds were very comfortable and the staff is really friendly. Quiet location, I would recommend. May 3, 2013
Rated 5.0 out of 5.0 by Excellent hotel! We had a school function and decided to stay at this hotel. Lurdis checked us in and was so very friendly and accommodating! She was also kind enough to let us use the meeting room to practice for our competition the following day! The rooms were very nice and the kids enjoyed the breakfast. I would highly recommend this hotel and will definitely be coming back in the future! April 21, 2013
Rated 5.0 out of 5.0 by babybull1 I stay at hotels approximately 50 nights per year. This property was memorable for the fact that the staff was "over the top" in their efforts to be accommodating to guests. Not only did they satisfy my every request (with charming smiles) but I overheard other guests request accommodations and these, too, were satisfied with practiced, genuine customer service. The property was exceptionally neat and clean (outside and inside). There were no annoying noises from traffic or other sources while I was there. I would definitely recommend this property to anyone who has reason to stay overnight in the Tyler, TX area. April 18, 2013
Rated 3.0 out of 5.0 by cheapest holiday inn express ever I stay at HI Express so that i know the level of hotel i will be staying in. This one somehow qualifies as the cheapest ever. Not the price. An example, the fitness center is a joke. The machines were not usable as they we not even of a home consumer grade. i would suggest the corporate hotel person try out the elliptical and see if it is safe. These are details that HI Express guests expect, at least this one. Will not be back to this hotel. April 15, 2013
Rated 5.0 out of 5.0 by A vacation while at work The hotel was clean and accomidating and I was able to relax while away for business purposes. We had a nice time and will definately be back to stay again in the future. April 11, 2013
Rated 5.0 out of 5.0 by Great Over all the hotel is clean and great. Need bigger pillows and the lamps need plugs on them for more electronic devices. Thanks. Cookies and coffe is great at night time. Also need work out rooms. April 9, 2013
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