Rated 4.3 out of 5 by 67
Rated 5.0 out of 5.0 by dot53 Great place to stay!
I was impressed from the moment we arrived with the cleanliness outside and inside. The person at the front desk was so very friendly, polite and helpful! Our room was perfect! Love the coffee maker and fridge in our room! The entire staff from front desk to housekeeping to the breakfast area were so, so friendly and helpful! The entire hotel was as clean as could be and we had everything we needed. All of this at an affordable price! Thank you for such a great stay!
September 4, 2014
Rated 5.0 out of 5.0 by georumi A great stay!
Everything of what I expect of a HIE stay. Will stay there again.
September 1, 2014
Rated 5.0 out of 5.0 by wyzhu Good stay As usually in Holiday INN
As I expected. Little pricey. Room is clean. Breakfast is just average.
August 31, 2014
Rated 5.0 out of 5.0 by Jfitzpatrick Comfort and great service
Spectacular service. I would highly recommend this Holiday Inn Express located in Union City.
August 28, 2014
Rated 5.0 out of 5.0 by NMTraveler01 Union City staff Awesome
Have been using this location past 2years for business travel and all I can say is the dedicated staff is awesome.
Facility location is excellent for business folks doing business around Hayward/Newark.
Very comfortable rooms, location next to mall helps with dinner options and things to do/see.
Staff has always been extremely helpful and dedicated to customer service. This trip Mgr Marie helped resolved booking error. Attentiveness to customer needs - rare today -- really makes this HIE location shine! Great Job!
August 25, 2014
Rated 4.0 out of 5.0 by Sammy925 Holiday Inn Union City
Good value. Clean, comfortable rooms. Plenty of good restaurants in the area.
August 19, 2014
Rated 4.0 out of 5.0 by mrtallman about the best in the area
With a limited number of lodging options in the immediate area the HI Express is about as good as you can do. Staff is friendly and the place clean and reasonably quiet. I'll be back.
August 17, 2014
Rated 5.0 out of 5.0 by Cat94587 Excellent Service
My family and I stayed here for two weeks during our home renovation. The location was perfect for us because it was just three blocks from our house. It was also close to stores, movie theater and restaurants. The staff were very pleasant and helpful. They went out of their way to make us feel welcomed and were able to accommodate and keep us in the same adjoining rooms during our entire stay - despite the hotel being booked and us having to extend our reservation twice. The pool, workout area and laundry were nice. During weekdays the pool area was not crowed and my children had the pool to themselves.
The only thing I was not impressed with was the breakfast. It was mediocre. The scrambled eggs and cheese omelette were tasteless and seemed like it was made from powdered eggs. The muffins were sticky and wet as though they were frozen and defrosted.
The rooms were comfortable and housekeeping did a great job cleaning our rooms and making sure we had fresh towels. Free wifi was a bonus and their cable TV channel selection was good.
August 14, 2014