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Rated 4.2 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by Union City staff Awesome Have been using this location past 2years for business travel and all I can say is the dedicated staff is awesome. Facility location is excellent for business folks doing business around Hayward/Newark. Very comfortable rooms, location next to mall helps with dinner options and things to do/see. Staff has always been extremely helpful and dedicated to customer service. This trip Mgr Marie helped resolved booking error. Attentiveness to customer needs - rare today -- really makes this HIE location shine! Great Job! August 25, 2014
Rated 4.0 out of 5.0 by Holiday Inn Union City Good value. Clean, comfortable rooms. Plenty of good restaurants in the area. August 19, 2014
Rated 4.0 out of 5.0 by about the best in the area With a limited number of lodging options in the immediate area the HI Express is about as good as you can do. Staff is friendly and the place clean and reasonably quiet. I'll be back. August 17, 2014
Rated 5.0 out of 5.0 by Excellent Service My family and I stayed here for two weeks during our home renovation. The location was perfect for us because it was just three blocks from our house. It was also close to stores, movie theater and restaurants. The staff were very pleasant and helpful. They went out of their way to make us feel welcomed and were able to accommodate and keep us in the same adjoining rooms during our entire stay - despite the hotel being booked and us having to extend our reservation twice. The pool, workout area and laundry were nice. During weekdays the pool area was not crowed and my children had the pool to themselves. The only thing I was not impressed with was the breakfast. It was mediocre. The scrambled eggs and cheese omelette were tasteless and seemed like it was made from powdered eggs. The muffins were sticky and wet as though they were frozen and defrosted. The rooms were comfortable and housekeeping did a great job cleaning our rooms and making sure we had fresh towels. Free wifi was a bonus and their cable TV channel selection was good. August 14, 2014
Rated 4.0 out of 5.0 by Updated and comfortable room Very comfortable and fairly quiet. Friendly staff, clean and attractive building inside and out. Breakfast could have been a bit better (mainly the omelets...terrible), but there was a good variety of other food. Hotel was next door to large shopping area with restaurants and movie theater. August 12, 2014
Rated 5.0 out of 5.0 by Great for Business Travel Bed and pillows were comfortable. Great service, clean room and friendly staff. Breakfast offered choices pancakes, cereal and fruit., would not recommend the eggs, July 28, 2014
Rated 1.0 out of 5.0 by Large Group Terrible Experience *Irons didn't work and left stain on shirts even after switching multiple *Bathroom flooded *Toilets backed up *Wifi highly unreliable at best July 16, 2014
Rated 4.0 out of 5.0 by great service The front desk personnel were very helpful and accommodating. The vanity area in the handicap bath was almost too small. July 10, 2014
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