Rated 4.2 out of 5 by 29
Rated 2.0 out of 5.0 by Winslow96 Gnats and shaving cream
I have had wonderful experiences here. However. twice I have been put in a handicap accessible room which does not have the usual comfort standards. The last time I killed a little gnat on the first day... I then killed a gnat or two each night for the four nights I stayed. There had also obviously been a real mess in the bathroom previously. There were remnants of shaving cream in several areas in the bathroom. I like that they serve wine in the evening. The service at the desk was great. I don't like the accessible room. I have Platinum status but this location seems to have a high volume of platinum members. They should probably strip the walls and clean the grout in the bathroom from whatever it was that happened in there. I should have complained. But I don't like confrontation after a long day of confrontation on the job. I will not accept that room again. Room 101.
October 26, 2013
Rated 1.0 out of 5.0 by adisgruntledcustomer beware of construction noise
there is another hotel being built behind this one. i was given a room facing this new construction.
so the noise starts at 8 am
make sure u dont get a room facing the construction , if u do your stay will suck
October 23, 2013
Rated 5.0 out of 5.0 by Travlight A great place to stop and rest
After a long international flight you hope to arrive to your hotel without getting lost, find staff helpful and the room ready. I had the wonderful experience of this and more!
The night staff were there to greet at the desk, explain access to the pool and hours for breakfast. A quick process and off to the elevator. Nice design of the hotel, with rooms and hallways facing the inner courtyard with the pool & jacuzzi at the center.
Room was spacious and clean. Access to WiFi didn't go as smoothly, but called down to the desk and I was helped in no time. Slept well, even with the windows facing the main road. A great swim in the morning and a copious breakfast from the well stocked buffet sent me on my way.
A quick whistle-stop at the hotel and it fit the bill. Keep up the good work!
October 23, 2013
Rated 5.0 out of 5.0 by BobL Good Service and Great Breakfast
The front desk service was very good and the room had comfortable beds. The hot breakfast was great!
October 17, 2013
Rated 4.0 out of 5.0 by baker603 nice and comfy
I have stay here a few times before,love the location 11 miles from the Coliseum ,my last my last visit September 20th ,my grandkids also enjoyed our conversations ,and believe it or not I overslept in the comfortable bed and we missed breakfast LOL
September 24, 2013
Rated 4.0 out of 5.0 by sonny013 Very good location for getting around.
Centrally located on the east bay with easy access via auto to just about anywhere you have to get to in the bay area.
September 24, 2013
Rated 5.0 out of 5.0 by Bob8202 Best GM I've ever seen
During the month of September I stayed at the Union City, CA HI Express and it was a completely enjoyable experience. This hotel has the best General Manager I have ever seen and believe me, I have stayed at many hotels in my career. Marie is her name and you will find her always smiling and genuinely interested in making sure your visit is excellent. If I return to Union City or any place nearby, rest assured, I will be staying at this HI Express.
P.S. The entire staff treats the patrons very well...they just imitate Marie.
September 23, 2013
Rated 5.0 out of 5.0 by Tak7 peaceful and relaxing night in Union City
Having never stayed at a Holiday Inn Express before I wasn't sure what to expect. I was pleasantly surprised with the comfort of the room, especially the bed; the professionalism of the staff and the variety and quality of the breakfast - biscuits! Especially since Union City isn't a vacation hot spot and I wasn't sure how it would compare with the Sheraton, Hyatt or Marriott or other hotels in Hawaii, NYC, or DC. Although the early evening traffic noise was a bit noisy, by 11 pm or so it had died down considerably and I was able to sleep, even with other neighbors in the same wing. I would highly recommend this place and plan to stay again.
September 10, 2013