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Rated 4.3 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by great experience I stayed at this hotel for two nights and was happy about the entire stay. The room was pretty quiet, even though my room faced the traffic and was near the elevator. The curtains blocked the light very well, the air conditioner was easy to use, and my room was spotlessly clean. I liked the mini fridge that was in the room and the TV worked great, even though there was never anything worthwhile to watch. The bed and pillows were extremely comfortable and luxurious. There was plenty of hot water for a long, relaxing bath, and I noticed laundry facilities downstairs off the lobby. I utilized the gym, which was tiny, but if you know what you're doing you can get a complete workout. It contained up-to-date cardio equipment, a weight bench, and a full rack of hand weights. The free breakfast offered a bewildering array of foods to choose from; several types of oatmeal, yogurt, fruit, muffins, many kinds of bread to toast, hot cinnamon rolls, a variety of sausages, eggs, pancakes, cold cereals, plus coffee, hot chocolate, milk, juice, and all those little jellies, syrups, peanut butter etc. The staff was really nice and always greeted me with a smile and a hello. I also liked the location of this particular hotel. It sits on the edge of multiple shopping centers which enabled me to walk to the restaurants, movies, or many stores. I'd stay here again in a heartbeat! July 3, 2014
Rated 3.0 out of 5.0 by Just ok Convenient location. Property is reasonably clean but a bit worn around the edges. Overall nothing terrible; nothing great... just ok. June 28, 2014
Rated 5.0 out of 5.0 by San Jose - Entertainment Complex Was very happy with the immediate area around the hotel, because I could walk 2 blocks and be at more then 1/2 dozen restaurants, hardware store, office supply, groceries and 24 movie screens, as well as an indoor skydiving facility - just a great place to be - for leisure and / or business ! June 24, 2014
Rated 5.0 out of 5.0 by Stay here This is a nice hotel. I stay here often and am very satisfied overall. However I don't think IHG loyalty is very respected here. Never get upgraded as I do with other IHG locations. June 16, 2014
Rated 5.0 out of 5.0 by Good location, close to everything It's a bit awkward getting into and out of the property, but once you get the hang of it, it's not a big deal. Pool could be a bit bigger and in a more sunny location. Because of that I have avoided using it completely. Otherwise, this is my go-to place when in the Union City, Newark, Fremont area. I've tried the other properties in the area and you get the best value here in terms of cost, cleanliness of room and property, amenities, staff attentiveness, and sleep quality. June 15, 2014
Rated 5.0 out of 5.0 by Good Stay as Always The staff at this HE is always helpful and courteous and seem genuinely happy to see us. We usually are there once a quarter. We really like the rooms that have the two seat couch in them as it separates the sink from the shower/toilet area making it easier for two people to get ready at the same time. June 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We had a great stay. The staff was helpful. The only glitch was it took the desk clerk a while to discover I was a gold card member. The room was clean and comfortable. It was very quiet, but I don't think the Inn was full. Only 1 morning was a little crowded at breakfast during the 4 we attended. The cost was more reasonable than other Inns close to Palo Alto. We just took the toll bridge to that town. We would stay here again in the future. June 12, 2014
Rated 5.0 out of 5.0 by Excellent service and cleanliness We stayed in the Union City Holiday Inn Express for three nights. The staff was very accomodating and helpful. The room was very clean and nice looking. We needed a place to stay on short notice and this hotel fit the bill. The breakfast was good with a decent variety. Parking was good. The outside pool area and exercise facility was clean and very accessible. Prices for rooms fluctuate on certain days with weekends being less expensive, although they are competetive with other hotels in the area. I would stay at this facilty again and recommend it, but try to book in advance if possible. June 9, 2014
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