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Rated 4.3 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Much better than expected Had stayed at another Urbana chain hotel a few weekends before and had room issues. I always hate the up-pricing that goes on during U of I special event weekends - these can be outrageous - so the value wasn't what it would be during a non-premium weekend, but the staff was great, the room was clean and well-maintained. Very pleasant and would recommend highly. November 20, 2014
Rated 5.0 out of 5.0 by Consistent HI Express No surprises - good - clean HI Express convenient to university activities November 19, 2014
Rated 5.0 out of 5.0 by Clean and comfortable beds. Great breakfast! Wonderful place to stay! Close to hospital if anyone is ill in your family. Great staff and great breakfast. November 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel Nice Hotel. A little pricey for a short stay while traveling. Breakfast was good, but serving area could have cleaner. November 13, 2014
Rated 1.0 out of 5.0 by Noise from party rooms it seems as though a group got a room for a party; hall and room noise until 2:30 am when they checked out. I don't know if there was anything the staff could do. Might be a weekend in a college town problem. Add to that a room fan with marginal bearings that was so noisy it had to be turned off after the facility quieted down. When I need to stay in Champaign -Urbana in the future I will choose a place unlikely to be attractive to student partiers. An old favorite motel had an even bigger problem in this regard. November 13, 2014
Rated 4.0 out of 5.0 by Very Great Stay I stayed at this property for four nights for a tournament that was being held at the University of Illinois. They were happy to upgrade me to a suite for all four nights, which was great to come home to after some very tiring days. They also serviced my room while I was out and about. It was great to have my bed made and ready for me. The staff was always happy to assist me in any way possible. The only complaint I have is how loud the air conditioner was. It turned off and on about every ten minutes, which was not a pleasant experience. Next time I stay here (about a year's time) I'll have an 8-month old, so hopefully, we don't have this issue next time. Debbie was a great help when I had many questions prior to my stay and also upgraded me to a suite right off the elevator for all four nights! Thanks everyone! November 12, 2014
Rated 4.0 out of 5.0 by Clean and Cozy Nice hotel, newly remodled, comfortable. Good breakfast, pleasant staff. I highly recommend a room not near an exit door.... Loud!! November 10, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and clean room Room was very clean. Loved the pillows. Very satisfied with the accommodations. Only downside was person in room above was quite noisy at times. He seemed to walk back and forth a lot and had a very heavy foot step. November 5, 2014
Rated 5.0 out of 5.0 by Exceptional service and beautiful hotel We had an absolutely outstanding experience at this Holiday Inn Express. The staff, Ashley especially, went out of their way to make sure our stay was easy, enjoyable and fun! They accommodated our semi truck with parking availability, recommended places we would like for Halloween celebrations, and made us feel at home. The hotel is beautiful and clean. We will, without a doubt, be staying here again! November 4, 2014
Rated 5.0 out of 5.0 by "Follow the Coffee" Holiday Inn Express has the best morning coffee we have found...AND...that, with the best pillows and mattress ever...make us "exclusive" HIE followers. Again, it would be helpful if we had "printable" locations of EACH state we wouldn't have to "search the highway for billboards." We travel mostly for leisure and the "Cracker Barrel" location edition (you can ask for at their facility) is super...or...just a PDF in your web site. Thanks, for a "super sleep" AND COFFEE!! The VA November 3, 2014
Rated 4.0 out of 5.0 by Service varies The hotel was comfortable and clean. However I did hit on some issues that I have never had in a couple of decades of travel: 1) My wife tried to call me and the hotel reception refused to transfer her call to my room without my OK. So, no way to leave a meassage or reach me. With the events that happenend in Ottawa, she was trying to leave me a meassage that my family was OK. 2) I have to take my breakfast with me in the morning. There is a sign that says "Ask for a bag to go". The person taking care of the breakfast area didn't even make an effort to find me a bag or something; neither did the reception make an effort either. The sign stayed there all week. 3) Internet was fickle. Going from 1 to 4 bars in a matter of minutes and cutting out at times completelly. 4) The maid whom took care of my room was very good, friendly and pleasant which I appreciated alot. October 28, 2014
Rated 5.0 out of 5.0 by Awesome, very friendly staff! Great friendly smiling face met us at the desk to make a very long drive from Greenville,SC bearable. Clean and relaxing environment to complete our day. Great JOB!!! October 27, 2014
Rated 5.0 out of 5.0 by Just as promised Another outstanding Holiday Inn Express experience. October 27, 2014
Rated 5.0 out of 5.0 by Excellent Staff Very friendly and courteous staff, they made the stay very pleasant. October 24, 2014
Rated 4.0 out of 5.0 by Nice stay except Fire alarm went off due to somebody burning popcorn in the microwave. There was a hair on the edge of the bathtub. October 23, 2014
Rated 5.0 out of 5.0 by Friendly Staff Great staff and comfortable surroundings. The check-in process was quick and easy. The staff greeted us as IHG members and offered us a snack or extra points. The room was clean and comfortable. October 23, 2014
Rated 5.0 out of 5.0 by Comfortable Bed - Very Reasonable Price A great stay at a great price! The bed was super comfortable and the room spacious and clean. October 16, 2014
Rated 4.0 out of 5.0 by Pretty darned awesome... It was comfy, except for the bed. But I may be a little too used to my iComfort adjustable bed at home. October 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Very comfortable and relaxing stay, with an amazing breakfast to wake up to! October 14, 2014
Rated 5.0 out of 5.0 by Repeat Stay We've stayed here before and both times are stay has been above standards October 7, 2014
Rated 4.0 out of 5.0 by Noisy AC The air conditioner only has one speed, and it sounds like a jet taking off. I eventually turned it off because it was so loud. October 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. the room was nice. the bed was good. the food was good. the shower was nice. the drain was not nice. the location was nice October 3, 2014
Rated 4.0 out of 5.0 by Business Trip The rooms are newly renovated and clean, to include the bathroom. I will stay here again the next time I have to come to town. September 30, 2014
Rated 5.0 out of 5.0 by No Surprises ! I love Holiday Inn because I always know exactly what I am getting. I read somewhere, one of the Wilson family founders of the company said "the best surprise is no surprise at all." I have always remembered that. I will go out of my way, if needed to stay at a Holiday Inn brand. I know I always get a clean room, with nice amenities, great service at the front desk, fast September 27, 2014
Rated 4.0 out of 5.0 by Urbana Hotel was as described. Breakfast was typical hotel breakfast, nothing special. The TV channels were a pain to flip through (it took a long time for the TV to switch between channels, and had no guide). September 22, 2014
Rated 4.0 out of 5.0 by Nice hotel with great service The hotel was clean and conveniently located. They provided me with shaving cream which I had forgotten to pack, which was nice. The fitness center was a little small and outdated, but at least had functional equipment. Breakfast was pretty good, but the pancake maker wasn't working. September 21, 2014
Rated 5.0 out of 5.0 by Great value and cleanliness! I had a good experience ,wonderful staff and a clean room. A very good value ! September 16, 2014
Rated 5.0 out of 5.0 by Good Place From the greeting at the front desk to the breakfast lady, we were treated very nice. Our room was clean and comfortable. September 15, 2014
Rated 5.0 out of 5.0 by Modern and Clean Modern facility. the entire hotel has been updated. our room was clean. September 12, 2014
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