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Rated 4.3 out of 5 by 82 reviewers.
Rated 2.0 out of 5.0 by This was an average Express This was an average property, nothing special to that I would say set it above the rest. The breakfast was not nothing special. June 14, 2014
Rated 5.0 out of 5.0 by Great place to stay I stay here 4-5 times a year and it has always been a great experience June 9, 2014
Rated 5.0 out of 5.0 by COMFORTABLE BED AND QUEIT ATMOSPHERE TO RELAX I WOULD RECOMMEND THIS HOTEL, VERY PLEASANT AND RELAXING TO STAY AT. June 8, 2014
Rated 4.0 out of 5.0 by comfortable but a bit overpriced Staff is friendly and welcoming. Good location. Everything about the accommodations is adequate and acceptable. Some of the services are unreliable and the price is high given the location (Champaign, Ill). The staff make the stay nicer than the place itself. They are all very helpful. June 4, 2014
Rated 5.0 out of 5.0 by Comfortable We stay here every year for an annual meeting at U of I. Clean, good service, nice amenities. I love to swim for the exercise when I visit HI. HAVE to have good internet for work and it seemed to always be excellent. Easy parking. Nice people. June 4, 2014
Rated 1.0 out of 5.0 by What A Change I have stayed at this property many times over the years. I would drive out of my way to stay here. Now I will drive out of my way to avoid it. Management / Ownership must have changed hands. They now micro-manage the volume controls on your TV ( volume only goes up half way) and you can't hear the TV if you turn on the Air Conditioner - price has shot way up - internet connection was terrible - Channel surfing is next to impossible since the TV channels take over 12 seconds to change ( yes... I timed it ) - at 7am I still had not recieved my receipt under the door - This property went from hero to zero in my opinion. May 22, 2014
Rated 5.0 out of 5.0 by Good place and comfortable beds Staff was great. Beds were very comfortable. Clean rooms. This is a nice place and I had no issues what so ever. I will return if I get back here May 17, 2014
Rated 4.0 out of 5.0 by Halls needed vacuuming, but the staff member ar breakfast was great We have stayed at this hotel before and this time we noticed that the halls needed vacuuming and in general needed to be picked up. The employee who oversees the breakfast area is great. She is very friendly and attentive. May 17, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Was surprised by the dirty carpet in the hallway, but very surprised by the cleanness of the room. We were very happy with our stay, breakfast area was clean and hostess very friendly. May 13, 2014
Rated 5.0 out of 5.0 by Had a great night. My family and I all stayed one night April 26, 2014. We had 3 rooms. Every room was very clean. We slept great, the staff was extremely courteous and helpful. One of us forgot a toothbrush, they gave us one. We did not arrive early enough to swim, but they allowed us to take our little girl swimming so she would be happy. The breakfast was very good and they had a huge selection. When we go back to that area, we will be staying there again! Thank you to all of the employees there that made our stay so enjoyable. May 1, 2014
Rated 4.0 out of 5.0 by Friendly Service Enjoyed our stay for Mom's Weekend @ U of I. The staff was very nice. There was a maintance problem with our room prior to our arrival & they made the switch in rooms seemless. Love the pillows & bed... so, so comfortable! April 9, 2014
Rated 4.0 out of 5.0 by Had Issues...but they did a good job making it better I had some issues during my stay, but the General Manager did a great job of making it better and apologized. April 7, 2014
Rated 5.0 out of 5.0 by Great Service as always The staff was great all of my needs were met. Once again the best hotel chain . Thank you February 9, 2014
Rated 3.0 out of 5.0 by staff where are you? I have stayed at numerous properties and have never seen one where the staff were this invisible. Upon checking in , I was greeted with an empty desk and had to wait for someone to appear from the back room. Throughout the stay I saw this to be the case.The area behind the counter was cluttered with boxes of supplies etc. Also breakfast personnel were not visible much of the time. Not a good pr deal for sure. Room was fine.seemed like maybe a large group with many kids was there. Other places have strategically separated these out to isolate noise, etc. Maybe not possible here. February 5, 2014
Rated 5.0 out of 5.0 by Staff very helpful We were there during the Polar Vortex. They were very helpful in getting us to the airport! January 12, 2014
Rated 5.0 out of 5.0 by Snow storm memories My friends and I were returning from a business trip and did not feel safe driving any longer in the snow storm. The staff was welcoming and helpful. I went across the parking lot for a burger and the gentleman that waited on me was very kind also. I have stayed at a lot of hotels and this one was excellent and made you feel very welcomed. December 12, 2013
Rated 5.0 out of 5.0 by Staff and Great service The staff provided great service and the room was comfortable. I look forward to staying there again. December 5, 2013
Rated 4.0 out of 5.0 by Nice place to rest while on the road Overall the room was nice, a little dated but okay. The room was clean but needed new towels. There were stains on the rug and some of the furniture which did not make the room as inviting as it could be. November 11, 2013
Rated 2.0 out of 5.0 by My experience Check in was great, took elevator to 3rd floor and when the door opened trash on the floor. Turn left down the hall another piece of trash in the hall. Entered my room, 3 minutes after the maid enters the room. 8:00pm I went downstairs to get bottled water, trash in the hall was still there. Surely the maid that entered my room had to seen it. Elevator floor was sticky, 9:00pm room smells like something's on fire. A/c unit is now blowing hot air, shut it off and went the rest of the evening with it off as I didn't want to change rooms. 9:30am I leave the room , trash still in hall, elevator floor still sticky. Informed the lady at the front desk about the A/C and my experience. Left my number for a manager to contact me, never received a call. October 18, 2013
Rated 5.0 out of 5.0 by Stayed here before When you get good service it is easy to stay at the same place again. October 17, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service! Our stay was fantastic! Our room was quiet and clean! I couldn't have been more happy with making this decision to stay at this hotel. I have never seen Bath and Body Works products in the bathroom before and I loved it! Also the breakfast staff was wonderful! My cousin asked if there were any bananas left and there were none, so we went about our business and as we were moving the car around to the back the breakfast lady went and personally got my cousin a banana! Amazing service! Will come again. October 16, 2013
Rated 5.0 out of 5.0 by Staff is AWESOME Nice place to stay. Room lean and staff is wonderful! October 11, 2013
Rated 5.0 out of 5.0 by Great place We stayed three nights during a busy weekend. The entire staff was friendly, accommodating and personable ...all of them.... those behind the desk and those in the breakfast room...everyone we encountered. Breakfast food was good all three days. October 2, 2013
Rated 5.0 out of 5.0 by Towels Since the rejuvenation of Holiday Ins nation wide, I have noticed the improvement. The matresses are comfortable. I like the choice of firmness of pillows. I most o all appreciate the quality of the towels. In the past, the towel quality says a great deal about the overall quality of the inn. Thank you.. September 19, 2013
Rated 3.0 out of 5.0 by Seems to have changed I have been staying at this location since it opened and it was one of my favorite Holiday Inn locations. I feel that it has changed in it not being a nice as it has been. Our towels were shredded on the edges, every bath towel! This location use to have beautiful towels. I use towels like this as rags at home. For breakfast, we checked at two different times and the food was empty. No cinnamon rolls, no eggs. Our air conditioning unit never shut off all night long. It never was able to reach the temperature of 69 degrees and just kept running. It made for a noisy night to sleep. Maybe it was an off weekend...I sure hope so! September 12, 2013
Rated 5.0 out of 5.0 by Better than Expected Room was very clean and nicely furnished. Could replace pillows. September 5, 2013
Rated 5.0 out of 5.0 by Not just for business! I like Holiday Inn Express for work travel because of the convenient desk, comfy chair, internet, complimentary breakfast, classy rooms, etc. But this time I stayed with my kids, on a family trip, and found that those things plus 24-hour access to the fitness facility were a great package for us as a family. I will stick with HIE for the value and quality! September 5, 2013
Rated 4.0 out of 5.0 by Good Location Stayed for one night using reward points. The staff was friendly and helpful. I was a little shocked by the room though - large stain on the carpet and large stain on the computer chair made the room feel like it was not clean. September 5, 2013
Rated 5.0 out of 5.0 by IHG Rewards member Comfortable bed and very clean room. Lady at front desk, I believe her name was Brenda, was extremely helpful and pleasant. We have stayed at this hotel many times and will many more. September 4, 2013
Rated 3.0 out of 5.0 by Large room but noisy fan and lazy TV We went there to drop off our son at UIUC. The hotel is near I 74 in a complex of several other hotels. The room was larger than we expected. Pillows were nice. The fan noise was very loud. We could not lower its speed using the controls. TV was very lazy. After switching the channels it took about three seconds to show the picture. Also several channels were repeated and several were not available. On one day the room service made one bed but forgot to make another. Exercise room was good. It had fresh towels, a TV and water. Breakfast was good. The people were friendly. They also kept it open slightly beyond closing time to allow late comers. They give two newspapers - USA Today and The News Gazette (local newspaper). Overall we are satisfied with the hotel. August 30, 2013
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