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Rated 4.4 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by Always comfortable here I felt safe, comfortable, the food was good and the rooms clean! October 16, 2014
Rated 3.0 out of 5.0 by Stayed here twice so far. The room was great both stays. I love the size of the room, the comfort of the beds and the bathroom is awesome. The one thing that really upset me about both of my stays is the breakfast. The eggs are bad, the biscuits were hard as a rock, the gravy was just ok, and the apple juice was out one morning. On top of all of that EVERY table in the large dining area was dirty all the time. If the morning staff would actually work at keeping the breakfast area clean, the food stocked, and work on their ability to cook, it would be a really great place to stay. The cinnamon rolls were very good. October 15, 2014
Rated 5.0 out of 5.0 by Great Service Service and Comfortable, anytime I plan on staying in West Des Moines i will stay at this Hotel. October 15, 2014
Rated 5.0 out of 5.0 by Great Place Great place just off the interstate, but yet you cannot hear the interstate from the rooms. Good breakfast choices. Very comfortable rooms. Great front desk staff. Internet is good, better than most hotels. October 15, 2014
Rated 5.0 out of 5.0 by Nice stay! The hotel was everything I have come to expect when I book with HI Express. A nice and clean room with an updated look. Flat-screen TV with a nice selection of channels and a good breakfast in the morning. Well done! October 14, 2014
Rated 5.0 out of 5.0 by Ccomfortable bed Our stay was excellent. The room was clean, quiet and very comfortable. The breakfast was great with a good variety of food. October 7, 2014
Rated 5.0 out of 5.0 by Always welcome Our stay at Urbandale HIEX was, as always, more than expected. Great staff. October 7, 2014
Rated 5.0 out of 5.0 by Relaxing We found the Holiday Inn Express/Urbandale to be a very quiet, clean and relaxing place to stay. We have stayed here several times and have always been very pleased with the cleanliness and comfort of the rooms. I'm sure we will be planning any future stays in the Des Moines area to be at this motel. October 6, 2014
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