Rated 4.5 out of 5 by 252
Rated 5.0 out of 5.0 by MNBrrrrrrs Great Breakfast!
Nice hotel, good value and a great breakfast. Friendly staff. I would stay again next time i'm on the west end of Des Moines.
March 28, 2015
Rated 5.0 out of 5.0 by Easter Bunny Pleased with the experience
We found the hotel modern and comfortable. The location was convenient and the staff was nice, friendly and well trained.
March 25, 2015
Rated 4.0 out of 5.0 by Chell27 Des Moines, IA
Room was good. Staff @ Desk was great. Breakfast was very average ... like most Holiday Inn Express breakfasts.
March 14, 2015
Rated 5.0 out of 5.0 by Suzie-5 Great Place
Very nice, clean and comfortable room. Breakfast was the typical Holiday Inn breakfast but still good.
March 14, 2015
Rated 3.0 out of 5.0 by NoIowaGirl Insufficient staffing
While the whole experience of the stay here was generally acceptable, the lack of sufficient/knowledgable desk staff made it seriously lacking.
Long wait to check in, had an issue with the laundry and that took 20-30 minutes to resolve. Could hear every step or convo from the floor above...eww.
Breakfast offerings were minimal and unappetizing. This is a newer facility, it was surprising to have these issues, because the property is nice, the room was pleasant, the staff, what there was was okay, just not very friendly or customer service trained...
March 11, 2015
Rated 4.0 out of 5.0 by Workdog conveniently located
Pleasant experience for a quick stay on our travels
March 10, 2015
Rated 5.0 out of 5.0 by Deannie2015 Great stay
Very clean, excellent staff. Very quiet and comfortable!!
March 9, 2015
Rated 4.0 out of 5.0 by B F C Good value
I had to great stay. The bed could have been a little more comfortable, but in general, great value.
March 7, 2015