Rated 4.4 out of 5 by 222
Rated 5.0 out of 5.0 by stacey 130 Comfortable bed great service
The bed was incredible Had a great night sleep. The room was comfortable and relaxing
October 3, 2015
Rated 5.0 out of 5.0 by Pinkie1971 always an excellent stay
Although we had to wait several minutes to be acknowledged by the 2 staff members behind the front desk, that would be the only knock on this visit. Once acknowledged, the staff was very pleasant and helpful. Our room was very comfortable and clean. The bathroom tub was a little less than clean, but overall we were satisfied.
We went out looking for a drug store and the staff was very helpful in finding one. She even asked in the morning how we were feeling.
The breakfast area was clean and the food was good for a hotel experience. The woman who was working in that area went ABOVE and BEYOND to make sure we had what we needed/wanted.
Great experience,we will be back.
October 2, 2015
Rated 5.0 out of 5.0 by Foxy248 Great Service
Service, room, staff, everything was awesome! My daughter had a sleepover and we had 10 tween girls(can you say loud) from the pool, to the room, to the breakfast area! But the staff was great, only called the room once(it was after 1am and the girls were too loud)
Also my aunt left her Bluetooth speaker and she called and was able to get it back. I
Only negative I can say is that a chair in the room had a rip in it. other than that the room was very clean, nice and the perfect location with Dave and Buster's next door as well as other local shopping.
September 28, 2015
Rated 5.0 out of 5.0 by marines1984 Executive suite
The staff was really nice and helpful. The Jacuzzi tub was very clean and relaxing. The pool could have been warmer. Overall I would recommend staying at this hotel
September 24, 2015
Rated 5.0 out of 5.0 by tilleybird Great property
The next time I am in Detroit - Utica I will be staying at this property, it was very clean, quiet and very comfortable.
September 23, 2015
Rated 4.0 out of 5.0 by RobotSitter Great for work
This is an excellent location with a newly remodeled feel. Perfect for all my work needs. The rooms are very clean and offer lots of space
September 21, 2015
Rated 5.0 out of 5.0 by Buck 1759 Great
Great night sleep after working on Labor Day! Comfortable and breakfast was good to start another day of work off on the right foot.
September 14, 2015
Rated 1.0 out of 5.0 by Lions1016 Very disappointed with Staff
Will not return to this Holiday Inn. I travel a lot and have stayed in a lot of Holiday Inn's. When checking in I asked if I could be upgraded to a suite. The Staff member said "YES" he already upgraded me to a suite. I went to my room and saw a standard room. I went back downstairs to tell him that, his comment was "sorry, we are all booked today so I cannot give you a suite". As my daughter and I opened the door to go swimming, 2 families walked out very upset. They told us, "Don't bother, the pool is freezing, you will never get in". We felt the pool and realized that they were right. There was no way we could go swimming. The pool was freezing cold. I told a Staff member who acted like he didn't care. I will never return to this hotel.
September 3, 2015