English
Detroit - Utica
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-586-8030400
Hotel Fax: 1-586-8030717
Hotel Fax: 1-586-8030717
Rated 4.1 out of 5 by 22
reviewers.
Rated 5.0 out of 5.0 by WorkingHard Great Hotel
Been staying for here for 5weeks. Excellent staff and wonderful
hotel.
March 14, 2013
Rated 1.0 out of 5.0 by W3M24S Identity Loss Concern and Unresponsive Front Desk
I accidentally left my Day Timer in my room when I left the hotel. This item is CRITICAL to me as it has all my appointments, meetings, phone numbers and action items. I stayed on the 28th at this hotel. On March 2nd I called to see if it was there and was told it was found and that it would be mailed to me. I gave my credit card number to cover the expense of the shipment. I have been looking for it to arrive all week I just called (March 8th) to follow up and the front desk (not the same person, the original was a male) said it was "sitting on the counter, with all your information on it, but no one has taken time to box it up and send it." (I JUST LOVE KNOWING MY AM EX CARD HAS BEEN OUT IN THE OPEN). She would box it up today and it should be on its way by Monday (3/11).
This is NOT the type of service I have come to expect from Holiday Inn (gold card memeber) and I am extremely dissappointed with the follow through on a item that is SO important to me.
March 9, 2013
Rated 4.0 out of 5.0 by blueneck600 Nice n convenient
Get the Jacuzzi room if you dont have the kids. Its worth it. Nice big bed, fireplace, everything you need for a weekend stay. close to bars n shopping. Very clean.
March 1, 2013
Rated 5.0 out of 5.0 by denny16 Wonderful staff....
Not only competent, but very friendly. Love the pancakes!!!!
February 14, 2013
Rated 1.0 out of 5.0 by hockin noisy
heater was very noisy had to shut off to sleep. no sound barrier between walls could hear all the noise and talking from hall. slamming of doors. due to the hydro going on and off the clock flashed all night and microwave kept beeping almost all night till around 3am when found out what it was and unplugged it
January 27, 2013
Rated 1.0 out of 5.0 by FrequentGuest2012 Poor service bad attitude
The front desk personnel.is rude and dismissive.
Maintenance is deferred, and the elevator a sloppy mess in winter.
Breakfast staff is great, however.
December 12, 2012
Rated 5.0 out of 5.0 by kmbrt Stay
Very nice, clean well kept and friendly staff. Will stay here again.
November 30, 2012
Rated 5.0 out of 5.0 by SilT As usual...
...comfortable stay with no surprises - I like that! One comment is the luggage racks - hotel should ensure that they are retruned to the lobby and not left in the rooms.
November 29, 2012
Rated 5.0 out of 5.0 by RobertO724 I will return again and again
I have stayed at this property several times. There are plenty of options in the area but I will not even consider them because the Holiday Inn Express is the best. The staff goes above and beyond.
November 29, 2012
Rated 5.0 out of 5.0 by mikeyb80 met expectations
was clean, quiet, and peaceful. The staff was very friendly and overall I would totally stay here again.
November 19, 2012
Rated 5.0 out of 5.0 by rdh48313 Platium Member
Usually have to ask staff for my automatic room upgrade, One out of three stays will I have the "Goodie" bag offered or in the room. I stay here quite often..great location, great value. Will continue my stays only here when in the area.
November 17, 2012
Rated 5.0 out of 5.0 by Brandon28 Welcoming, Comfortable Experience
Great, knowledgeable and comforting staff . Hotel amenities were up to par and wonderful beds gave me a great nights sleep. I would and will definitely stay with them again.
November 8, 2012
Rated 1.0 out of 5.0 by Budman Noisy night
We had 2 reservations for this past week at this Hotel. The first 3 night were great no complaints. The last night Friday was horrible. They had put a family with kids (not sure how many kids) up on the floor above us. Finally at 10:30pm my husband called down to the desk to compalin about all the running,,,,,jumping.....stomping going on above us. About 45 minutes later it stopped but we did not get the sleep we paid for. We were here becasue our Daughter was admitted into the hospital with congestive heart failure. So we needed our sleep. I guess it would of been better if we had just stayed at the hospital with her and slept in a chair. We both feel our reward points for that last night be returned to us. Manager was suppose to call me but has not.
November 7, 2012
Rated 5.0 out of 5.0 by queen50 great service
I always stay at this hotel........ front desk was very helpful at check-in.
October 23, 2012
