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Rated 4.6 out of 5 by 213 reviewers.
Rated 5.0 out of 5.0 by Super clean and spacious! This hotel is perfect for people who don't want to overspend but do want spotless rooms and helpful staff! Absolutely perfect! I've paid significantly more for much less. The rooms are spotless and nice and big and the beds are very comfortable. My new fave since I have a son at a nearby college (Hamilton) and will be a frequent guest. Bonus points because it's right across the parking lot to an excellent restaurant! January 24, 2015
Rated 5.0 out of 5.0 by Great hotel! We stayed at the Holiday Inn Express as a gymnastics team. We have stayed at other hotels in the area in the past. The Holiday Inn Express was perfect for our group. We were able to all eat dinner after we came back from the meet, in the lobby/breakfast area. The staff was very accommodating and made us feel welcome. The staff was VERY friendly and helped whenever we needed anything. I would recommend this hotel! January 21, 2015
Rated 5.0 out of 5.0 by Standard HIE, but too expensive The Utica HIE is a good, standard HIE. It's close to the NYS Thruway. It's overpriced, given the location. (Utica isn't exactly a tourist's paradise or a great metropolitan city.) If you're stopping in Utica, this hotel is as good as any. January 9, 2015
Rated 5.0 out of 5.0 by As good or better than I expected As a frequent resident in this hotel,I knew from previous visits what to expect,a complete 5 star visit.I was not surprised by the familiar 5 star treatment.On a scale of 1 to 10 with 10 being the highest I would give them a rating of 12 at the Utica Holiday Inn Express.They do go above and beyond what would be expected including the free breakfast provided by Karin or her replacement when Karin is off. Till next time I want to wish all the staff a Happy New Year. January 1, 2015
Rated 3.0 out of 5.0 by Great hotel but military discount was not honored I really like this hotel as it's just a few years old, it's clean, comfortable and right off the highway. I'm just very unhappy that our military discount was not applied because that code was already full for the day (although the hotel appeared to not be busy). And why have a limit? Just seems silly to the men and women who fight for our country. December 30, 2014
Rated 5.0 out of 5.0 by Best of the Best Travel throughout the country and this has to be one of my favorite places to stay. Friendly and helpful staff and well maintained facilities including workout room and pool December 28, 2014
Rated 5.0 out of 5.0 by Clean place to sleep Clean and and quiet. I would stay here again. Why must this review be 50 characters???? December 25, 2014
Rated 5.0 out of 5.0 by A wonderfully enjoyable stay in Utica! The Holiday Inn Express and Suites in Utica is a first rate establishment that I would recommend to anyone. We loved our room so much (spacious, clean and modern), and the breakfast we had in the morning was a very satisfying and enjoyable experience. My wife and I (and our five-year-old son) would recommend this establishment to anyone staying in Utica or the surrounding area. They deserve your business! December 24, 2014
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