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Rated 4.6 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by This is the Place! As we entered we were greeted by Ana and Yvette at the front desk who could not be more accommodating. Upgraded our rooms, without even asking. We were three families. Rooms were excellent clean brite. Staff was fabulous! Love the steak house in front of hotel. Breakfast at hotel was delicious! Thank you for a great weekend, we will be back! October 20, 2014
Rated 5.0 out of 5.0 by Good location First time to stay at this Holiday Inn Express. Room is a good size. King size bed was comfortable. Breakfast area provided. Next time we visit this area, we would select this hotel. October 20, 2014
Rated 5.0 out of 5.0 by very clean easy check in .very clean and good service good breckfest October 17, 2014
Rated 3.0 out of 5.0 by Not Bad for Utica Clean and comfortable room, friendly staff The major issue I had was with the offsite fitness facility. It's advertised on the website but front desk staff didn't know about it and when they did find something out, sent me to the place an hour before it opened. Also, there's no sign for the hotel on Genesee Street, so we drove right past the entrance the first time. October 17, 2014
Rated 5.0 out of 5.0 by Nice comfortable stay Clean, comfortable and very pleasant. Bed was very comfortable, room was nice and dark for sleeping. Great staff. They were very friendly, efficient with check-in, helpful when I had questions about the area. October 15, 2014
Rated 4.0 out of 5.0 by Positive Quick Visit I was traveling on business in town for one night. The location was close to the visiting office. Plenty of restaurants to choose from on the street nearby. The hotel was quite and we were pleased with the amenities. Especially the hotel pool and individual microwave, DVD player and refrigerator. The staff were engaging at check in and helpful with directions. October 12, 2014
Rated 5.0 out of 5.0 by comfortable bed, clean room great place overall ....only complaint is it is a little pricey, rates went up considerably over the previous year, even when booked far in advance... October 9, 2014
Rated 5.0 out of 5.0 by Very pleasant exoerience Beds super comfortable. Room were immaculate The pool was across from us but we didn't get any odor. Staff was very helpful October 8, 2014
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