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Rated 4.5 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by new hotel very nice hotel new and every thing was clean and very quiet. only two things that we would change are the bed is way to firm and the pillows were to soft other wise very nice stay! August 29, 2014
Rated 5.0 out of 5.0 by comfortable and very good service everything is excellent from the staff ( anna from front desk to karen from the kitchen), bedroom, bathroom, fitness room and swimming pool. This hotel is highly recommended August 27, 2014
Rated 5.0 out of 5.0 by Utica to NH This hotel was very nice. One of the newer hotels that we have stayed and we enjoyed the look. The staff was excellent especially at check in. Made us feel welcome. The staff was knowledgeable of the local restaurants and activities. The House Keeping in the room was very good, with ample towels and space. August 27, 2014
Rated 5.0 out of 5.0 by easy access ..the hotel was easy to find and walking distance from Delmonico's Steak House August 26, 2014
Rated 4.0 out of 5.0 by The Godfathers trip Comfortable bed and great service. No plans to put a hit on the staff. Approved for my loyal associates. August 26, 2014
Rated 5.0 out of 5.0 by Great for a short stay We were dropping our daughter off at college and were very pleased with the hotel. It is relatively new and is in good condition. The staff was friendly and attentive. Breakfast was quite good. The only problem we encountered was that the doors on the rooms slammed loudly all night long. I don't think it had anything to do with the guests, I think it is the way the door is designed. I would definitely stay here again. The reason I said it was great for a short stay has nothing to do with the hotel. I wouldn't consider this area as a vacation spot, as some areas we drove through seemed unsafe. August 25, 2014
Rated 5.0 out of 5.0 by Nice Hotel The room was a bit pricy but the quality of the room was excellent. Breakfast was even pretty good for a catered meal. August 25, 2014
Rated 1.0 out of 5.0 by hotel very nice and staff very friendly and helpful However noise from the 2nd floor was atrocious. Our room was on the 1st floor and the noise from above was terrible. Our first night wasn't as loud but the 2nd night 2:30 in the morning they were still at it. Doors slamming people jumping on floor. Running in and out of rooms and hallway. It sounded like a stampede. Turns out it was the firemen convention. Well they destroyed the place. We couldn't sleep all night. Like I said staff was very accommodating but if Holiday Inn can't keep these large group gatherings under control then we will not use this hotel again. It was a nightmare. People screaming jumping drunk. My husband and i were there with our sons to drop our son off to college and non of us were able to rest. As we have many other trips to this area and will need hotel stays this hotel may no longer be an option. August 21, 2014
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