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Rated 4.6 out of 5 by 190 reviewers.
Rated 4.0 out of 5.0 by Bed VERY comfortable! You'll sleep well in this hotel. The bed and pillows are incredibly comfortable. Loved the afternoon cookies in the lobby and coffee/tea all day. Breakfast had a good selection of hot and cold items. Location is ideal for those passing through the area. November 19, 2014
Rated 4.0 out of 5.0 by recent stay Stay was 3-days. Cleanliness and staff were very good. Matress could be improved. November 17, 2014
Rated 5.0 out of 5.0 by Marvelous Please see prior comments! It was a super experience!!! November 14, 2014
Rated 5.0 out of 5.0 by Best Bed Ever! Yes, this bed is by far the best hotel bed I have ever slept in! November 13, 2014
Rated 5.0 out of 5.0 by Nice Amd Comfortable Hotel We stayed here while visiting our daughter at Utica College. Would recommend it. November 13, 2014
Rated 5.0 out of 5.0 by Nice Hotel I stayed here for business. It was clean and comfortable. It was a quiet room. Breakfast had good choices. I enjoyed my stay here. I would stay here again for business or pleasure. November 12, 2014
Rated 5.0 out of 5.0 by the overnighter I would recomend this location to anyone that is traveling to Utica, the staff from check in to check out are great I could not ask for any better service. November 9, 2014
Rated 5.0 out of 5.0 by Excellent value and accomodations. The Utica HI Express is very new with comfortable amenities throughout. All the staff we met were personable, professional and efficient. It is located a short distance from the Thruway exit and easy to find. We have stayed at many of the hotels in this area, and the HI Express was our best experience to date. Highly recommended. November 8, 2014
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