Rated 4.7 out of 5 by 285
Rated 5.0 out of 5.0 by Ziggy52 Cooperstown Weekend
Courteous staff, clean, modern room. Free breakfast was very satisfying. Ease of accessing facility.
July 30, 2015
Rated 5.0 out of 5.0 by Dw1200 Very freindly place to stay
The staff was very friendly and happy. I travel alot and not all staff is as nice as the staff at this hotel. I was in the hotel for 2 wks. and met only 1 staff person that wasnt friendly. There is a Dvd player in your room and you can borrow a Dvd from the front desk. I have never had that yet until i stayed here
July 28, 2015
Rated 5.0 out of 5.0 by Cbarry26 Clean and comfortable.
We had to spend the night in Utica after bringing our daughter to a college course. Hotel was very new. Rooms were spacious. Beds comfortable. Everything was clean. Pool was small but fun for our sons. Breakfast was OK. My boys thought the automatic pancake maker was pretty cool. The eggs and sausage looked a little "instant." Muffins, yogurt, cereal and fruit were all good as were the biscuits. Front desk was courteous. We had lots of noise above us late at night. Seemed like two kids were running rampant in the room. Not the hotel's fault. Poor parenting skills were evident. It took 2-3 calls to get it to stop. Not sure if that was the lack of response from the staff or a parent that just didn't care that their kids were so loud.
This particular hotel is in a very unattractive spot. Actual hotel grounds are very nice and clean. It just sits in an ugly spot. But once the blinds were closed, it really didn't matter.
July 23, 2015
Rated 5.0 out of 5.0 by Gdog Gmaster High rates for Boilermaker
Other than inflating the normal rate for the Boilermaker weekend, we loved this new hotel. Breakfast was fantastic, with omelets and cinnamon buns in the mix!
July 22, 2015
Rated 4.0 out of 5.0 by C.S.I. 05 Clean and comfortable.
Hotel was clean. Security cameras throughout hotel. Laundry facility on 3rd floor. Room was clean, with a fresh look and included a fridge and microwave.
July 15, 2015
Rated 5.0 out of 5.0 by Trinity7588 Clean Rooms Friendly Staff
very nice hotel, staff was very friendly and professional, the room was clean and had frig and microwave. Conveniently located near interstate highway, local eateries.
July 3, 2015
Rated 5.0 out of 5.0 by Charlie D Great Hotel
This hotel is a great addition to Utica. It was a little more than I wanted to spend, but the room was dark and quiet for sleeping. The breakfast selection was excellent. Check in and check out were fast and simple. The wireless internet was fast. The only change I'd make would be to add TCM to the TV channel line up.
July 2, 2015
Rated 4.0 out of 5.0 by Joanie 56 Clean surroundings and friendly staff.
Last minute booking for me. Would have benefited from a shuttle option from the Utica train station. Cab service was sketchy to say the least. I think Holiday Inn Express should offer rooms under $200.00, I found my bill to be too high for the location. Many groups and travel teams use your facility as an option. This would be an excellent approach to marketing. This a lot of money for a middle class family to spend on an overnight stay.
July 1, 2015