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Rated 4.6 out of 5 by 171 reviewers.
Rated 5.0 out of 5.0 by Nicest economical hotel I've stayed in! This Holiday Inn Express was one of the biggest surprises of our trip -- impeccably clean, spacious rooms with a very professional and conscientious staff, all at very competitive price. We made it a point to stay again at this hotel on our return trip since it left such a good impression on us. Highly recommended for travelers visiting the Mohawk Valley. October 21, 2014
Rated 5.0 out of 5.0 by Great Place to Stay and Reasonable Cost Great management and staff! I traveled from Texas to NY. October 21, 2014
Rated 4.0 out of 5.0 by Overall good The staff at the HI was great. They were all very friendly and greeted you with a "good morning" or "have a great day." The breakfast staff woman was super friendly, asking how we slept, etc. The hotel is nice, clean and modern. The room itself was also nice and clean. The only complaint I have is that the walls are SUPER thin, and I could hear my neighbors most of the night. Ugh. Not what you want on a business trip/ October 21, 2014
Rated 5.0 out of 5.0 by This is the Place! As we entered we were greeted by Ana and Yvette at the front desk who could not be more accommodating. Upgraded our rooms, without even asking. We were three families. Rooms were excellent clean brite. Staff was fabulous! Love the steak house in front of hotel. Breakfast at hotel was delicious! Thank you for a great weekend, we will be back! October 20, 2014
Rated 5.0 out of 5.0 by Good location First time to stay at this Holiday Inn Express. Room is a good size. King size bed was comfortable. Breakfast area provided. Next time we visit this area, we would select this hotel. October 20, 2014
Rated 5.0 out of 5.0 by very clean easy check in .very clean and good service good breckfest October 17, 2014
Rated 3.0 out of 5.0 by Not Bad for Utica Clean and comfortable room, friendly staff The major issue I had was with the offsite fitness facility. It's advertised on the website but front desk staff didn't know about it and when they did find something out, sent me to the place an hour before it opened. Also, there's no sign for the hotel on Genesee Street, so we drove right past the entrance the first time. October 17, 2014
Rated 5.0 out of 5.0 by Nice comfortable stay Clean, comfortable and very pleasant. Bed was very comfortable, room was nice and dark for sleeping. Great staff. They were very friendly, efficient with check-in, helpful when I had questions about the area. October 15, 2014
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