Rated 4.6 out of 5 by 237
Rated 5.0 out of 5.0 by momandboys comfortable and clean.
Me and my 2 boys had a nice stay here. Boys enjoyed the indoor pool, room was comfortable and clean. Breakfast the next morning had good choices.
March 26, 2015
Rated 5.0 out of 5.0 by donjoev Very Nice
The only negative comment when answering the survey was when it asked if I slept comfortably. I NEVER sleep comfortably when not in my own bed. I did sleep as well as could be expected given that condition. The breakfast was very good, with a selection of meats, eggs, fresh fruit, cereal etc. I really should have given it five stars instead of four. If I ever need to go to Utica again, either for business or pleasure, I will definitely stay here again.
March 23, 2015
Rated 5.0 out of 5.0 by Snowbeau Comfort abounds and pleasant experience.
The room was beautiful. The bed comfortable. The bathroom spacious and clean. The breakfast was yummy and the staff was helpful. The hotel was convenient to where I had to be. Checkout was simple with the express checkout feature.
March 20, 2015
Rated 5.0 out of 5.0 by Minnie123 Best in Utica
Large, clean room/bathroom. Wonderful free breakfast and large, clean dining space.
March 18, 2015
Rated 5.0 out of 5.0 by Mrs11Bravo Good Night Stay
This property had rooms with great design and layout, and an enjoyable morning breakfast to start my day. I had a comforting and comfortable night's stay.
March 18, 2015
Rated 5.0 out of 5.0 by Hernando102 Great upgrade. Comfortable bed and pillows.
All I want to say is that I Loved my stay there and I will always be your guest every time I travel for business in the area.
I can't give you any negatives because I was treated as a Platinum Elite and I was always treated well even before I reached that status.
March 10, 2015
Rated 5.0 out of 5.0 by V & M Excellent, As Always
The Holiday Inn Express in Utica is an excellent hotel in every way. We have selected this hotel many times during the last year or so. The staff is efficient, friendly and always accommodating to our requests and questions. From the manager, Mr. Arthur, to the many staff we come in contact with (Karen, Jenny, Jeff, Ana, Anastasia, Yvette, etc), we have never been disappointed. They deserve an A+. The rooms are always clean and comfortable, the breakfasts and service outstanding, and we regularly take advantage of the exercise facility. It's been a pleasure!
March 9, 2015
Rated 4.0 out of 5.0 Not bad at all
If i compare the sheets and breakfast to the Marriot then it isn't as good. If I don't compare it then it's plenty good enough for me because I slept very well, the service was fine and the room was clean. They have more work to improve on Breakfast But it was pretty good too. It was clumsey gathering all the utencils and food. The layout is weird, like too much squished together or something. I would go back there again without worry. Oh, also my friend had to go to the lobby to get cell service.
March 5, 2015