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Rated 4.7 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable. We had to spend the night in Utica after bringing our daughter to a college course. Hotel was very new. Rooms were spacious. Beds comfortable. Everything was clean. Pool was small but fun for our sons. Breakfast was OK. My boys thought the automatic pancake maker was pretty cool. The eggs and sausage looked a little "instant." Muffins, yogurt, cereal and fruit were all good as were the biscuits. Front desk was courteous. We had lots of noise above us late at night. Seemed like two kids were running rampant in the room. Not the hotel's fault. Poor parenting skills were evident. It took 2-3 calls to get it to stop. Not sure if that was the lack of response from the staff or a parent that just didn't care that their kids were so loud. This particular hotel is in a very unattractive spot. Actual hotel grounds are very nice and clean. It just sits in an ugly spot. But once the blinds were closed, it really didn't matter. July 23, 2015
Rated 5.0 out of 5.0 by High rates for Boilermaker Other than inflating the normal rate for the Boilermaker weekend, we loved this new hotel. Breakfast was fantastic, with omelets and cinnamon buns in the mix! July 22, 2015
Rated 4.0 out of 5.0 by Clean and comfortable. Hotel was clean. Security cameras throughout hotel. Laundry facility on 3rd floor. Room was clean, with a fresh look and included a fridge and microwave. July 15, 2015
Rated 5.0 out of 5.0 by Clean Rooms Friendly Staff very nice hotel, staff was very friendly and professional, the room was clean and had frig and microwave. Conveniently located near interstate highway, local eateries. July 3, 2015
Rated 5.0 out of 5.0 by Great Hotel This hotel is a great addition to Utica. It was a little more than I wanted to spend, but the room was dark and quiet for sleeping. The breakfast selection was excellent. Check in and check out were fast and simple. The wireless internet was fast. The only change I'd make would be to add TCM to the TV channel line up. July 2, 2015
Rated 4.0 out of 5.0 by Clean surroundings and friendly staff. Last minute booking for me. Would have benefited from a shuttle option from the Utica train station. Cab service was sketchy to say the least. I think Holiday Inn Express should offer rooms under $200.00, I found my bill to be too high for the location. Many groups and travel teams use your facility as an option. This would be an excellent approach to marketing. This a lot of money for a middle class family to spend on an overnight stay. July 1, 2015
Rated 5.0 out of 5.0 by New and Clean one of the best in the area Price twice as high as we normally get with military discount or senior traveler . Priority club is nice June 30, 2015
Rated 5.0 out of 5.0 by Great stay all around! Look forward to coming back! Great stay all around. The service was stellar, the beds were something you dream about all your life. I would stay here again in a heartbeat. June 24, 2015
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