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Rated 4.6 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by great hotel for our family We needed a place to stay during our travels, just for one night. This hotel was just off the highway, so it worked well. We were happy with our stay. No complaints. May 27, 2015
Rated 5.0 out of 5.0 by Sleep is important Fire alarm at 4 AM and garbage dumpster collection at 5:30AM was not satisfactory and did not contribute to a good nights sleep. May 25, 2015
Rated 5.0 out of 5.0 by Excellent Value ~ All aspects of my hotel stay were very good. I highly recommend this hotel for business or pleasure stays i the Utica, NY area. May 22, 2015
Rated 5.0 out of 5.0 by Pirate Pete Excellent accommodations - clean and friendly staff May 19, 2015
Rated 5.0 out of 5.0 by Everything was GREAT!!!!!!!!!!!!!!!!! This survey is too long. I said EVERYTHING WAS GREAT.....PERIOD!!!!!!!!!!!!! If you want to hear more accolades, I can only sa it again and again.....EVERYTHING WAS GREAT!!!!!!!!!!! May 18, 2015
Rated 3.0 out of 5.0 by Confusion at the front desk Unfortunately I had a very early check-out and my bill was not available. After being told that I was going to get it e mailed it wasn't. I then called and found that for whatever reason the hotel had me checking in on 5/11 which was correct but then showed a check-out on the 14th and then a check-in on the 14th and check-out on the 15th. Again I was told that I would receive a e mailed bill! Again I did not receive anything! On the 17th I called again and I will see if anything gets e mailed. Traveling almost every week and primarily staying at IHG properties I am very disappointed that I have had to request a bill three times. This might sound like a simple issue but with my travels its extremely important that all corporate expenses are submitted weekly so here I am on my day off (Sunday) still working on what should have been completed on Friday. Thanks IHG! May 17, 2015
Rated 5.0 out of 5.0 by Holiday Inn - Utica Everything at this hotel was great. The price was pretty high but seemed comparable to other hotels at this exit. We choose Holiday Inn Express' because they are pretty consistent. May 12, 2015
Rated 5.0 out of 5.0 by Relaxing stay after training all day Staff was friendly and helpful. Pool was great. Comfortable bed. Nice shower good water pressure. May 11, 2015
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