Rated 4.4 out of 5 by 70
Rated 4.0 out of 5.0 by kgr&co Mother Nature Zaps 60th Anniversary
NOTE - I'm reviewing SOLEY on our reservation, arrival and front desk experience. Website and online reservations are excellent. The hotel is nicely landscaped and the lobby area is clean and well furnished. But upon our arrival, the front desk person told us there was still no Wi-Fi, hot water or A/C due to a thunder/electrical storm a couple of days before. Since the hotel was not suitable for our stay (we had 2 eighty-something year-old women in our party) we asked about other accommodations in town and were directed to the Hampton Inn across the street. I hope the Holiday Inn has been able to restore services and will try to stay again next year for our friends' 61st Anniversary.
July 25, 2014
Rated 1.0 out of 5.0 by jcr2014 not a good stay
My recent stay was not a good one. A lot of things weren't working. The elevator wasn't working, no WiFi service, then we find out there is no hot water. The hallway smelled from a recent water leak or something.The site manager wasn't compassionate at all when we expressed our dissatisfaction. The rest of the staff however were more concern.
July 23, 2014
Rated 5.0 out of 5.0 by itsabrees Impressive
Cesar is very personable and enjoyable to deal with. He deserves a raise! This is our first choice of places to stay while looking for property in the hill country.
July 14, 2014
Rated 4.0 out of 5.0 by JDIG8 Nice Rooms
Very nice comfortable stay. Our room was very clean and cool. Did have issues with the door lock broken to the bathroom. Room phone and coffee pot broken. Staff brought a new phone right away. Never heard from anyone on the coffee pot. We were there for two days. Reported the broke coffee pot on first day.
July 10, 2014
Rated 5.0 out of 5.0 by Jcjv64 Friendly Staff
When I'm in Uvalde, I always stay at the Holiday Inn Express. Every time I've stayed every staff member has been very friendly. My first stay there I was helped get checked in by Cesar and he went beyond and above to get me my membership number and provided fast and friendly service. Cesar's professional and courteous way of serving the customer is what made me want to come back a second time. I had previously stayed at the Holiday Inn Express in Del Rio Tx and that experienced left a bad taste. I'm glad to have given you guys a second chance your customer service is way better then in Del Rio. I have not returned back to stay at Del Rio Holiday Inn Express. Courteous and friendly service makes the difference weather to return for a second stay or to move on to the next brand of hotels
July 6, 2014
Rated 4.0 out of 5.0 by Tornado Alert Great!
Hotel is clean, front desk person is very accomodating, check in is very fast. There was a power failure during the time that we stayed there because of the storm, if only you could set up an emergency light in each room but otherwise everyhting is still great.
July 1, 2014
Rated 5.0 out of 5.0 by Michelle321 Excellent hotel!!
This Holiday Inn is one of the best hotels at which I have stayed. The check in process was quick, and the staff was extremely friendly. The room was both clean and comfortable, making my two-night stay very enjoyable. I couldn't have asked for a better place to stay!
June 30, 2014
Rated 5.0 out of 5.0 by Victoria Jose King
Great fruit and superior breakfast. Best sleep at
A hotel in a long time.
June 26, 2014