Rated 4.4 out of 5 by 39
Rated 5.0 out of 5.0 by JNUR Excellent Location, clean room and friendly service
Extremely clean room, great location with a very friendly and courtesous staff. Highly recommend!
August 27, 2013
Rated 5.0 out of 5.0 by morenita Relaxing
This week had been an eventful week, so staying here and being able to enjoy the hot tub and pool was relaxing for me. The staff was nice and overall great hotel. Will stay again soon and recommend to others
August 25, 2013
Rated 5.0 out of 5.0 by mony27 nice hotel and perfect location
they had a wonderful staff and hotel was really clean.
August 23, 2013
Rated 5.0 out of 5.0 by comanche Relaxed
After driving long distance in a short time,I was very pleased to check in and relaxe in comfort.
August 11, 2013
Rated 4.0 out of 5.0 by REarl Great Place and Location
Friendly and helpful staff. Made suggestions of other area attractions.
August 8, 2013
Rated 5.0 out of 5.0 by morenita Friendly Staff
During our stay we were treated like family. On this very hot day we particularly enjoyed the swimming pool. The hotel was very clean and our stay was very comfortable. Hope to be back soon! Thank you to your staff at the Holiday Inn Express in Uvalde,Texas
August 5, 2013
Rated 1.0 out of 5.0 by Traveler14140 Friendly, quality
The stay in this motel was great ! Excellent front desk staff and breakfast staff. Housecleaning was a little on the down side as they wouldn't come to clean till after 5 or 5:30 pm... a little late when you have paperwork to do in your room.... I commented on this and was told that the 'new arrivals' came first as they paid up front. This attitude toward the 'long term' guest made me feel inferior, to say the least !!!
August 3, 2013
Rated 5.0 out of 5.0 by Juicy21 Great Stay
Had a very great stay at this hotel the gentleman at the front desk was very helpful and attentive to our needs. Breakfast was fresh and hot for our enjoyment. Very comfortable bed and room was really clean. Definitely will stay here again in the future.
July 24, 2013
Rated 5.0 out of 5.0 by ThomasM Great Service, Great Breakfast
We stayed June 2st and June 22, 2013. It was a great experience. What I liked most were the breakfast choices, and the staff did an excellent job. Kudos to Sabrina and Gloria!
June 28, 2013
Rated 1.0 out of 5.0 by Gayle59 Disappointed
We have stayed in many Holiday Inn Express Hotels. We stay there because of the cleanliness and well-staffed. This hotel was very disappointing. Very little staff. The floors were dirty in the entry, all halls, the elevator, breakfast area and our bathroom floor was sticky.
June 22, 2013
Rated 5.0 out of 5.0 by Jim6079 business stay
Clean and comfortable, nice TV, decent breakfast. Staff was courteous and professional as usual.
May 28, 2013
Rated 5.0 out of 5.0 by Jack3D Nice hotel
This is the nicest hotel in Uvalde. They book up quick. Very clean, very comfortable, and good service. I travel on business 2 to 3 nights a week and always stay at Holiday Inns. The points are great and they have yet to make a mistake on any reservation I have made unlike some other hotel chains I tried.
May 21, 2013
Rated 5.0 out of 5.0 by JCR21 Overall VERY pleased
It has been around 25 years since I lived in Uvalde. I came back for a funeral and I am so glad I decided to stay at this hotel. I was very impressed with all aspects of my stay and would HIGHLY recommend this place for anyone.
May 3, 2013
Rated 3.0 out of 5.0 by Smiley56 Dirty Bathroom and Faulty Shower Door
The edge of the sink had a very sticky substance which I did not see upon first glance, as it blended into the the marble top. I washed my face and as I raised back up, my shirt was stuck in the substance on the counter. Looking into the sink, there were brown spots in the sink bowl. I did not touch this substance nor try to clean it up, since I did not know what it was. I called the front desk to report it. The desk clerk thanked me and said she was sorry. There was no offer to clean it up.The next morning, as my husband was trying to close the inside shower sliding door, it came of the track and fell onto to him. At check out, I reported this to the clerk. Her response as soon as I said "shower door", was "Oh, it came of the hinge". She already knew this was a problem, yet the room is reserved for another patron to experience the door coming off! Someone, could be seriously injured. I always stay at Holiday Inns or Holiday Inn Expess hotels when they are avalaible. I was very disappointed in this establishment. We paid way too much to have a dirty bathroom and a faulty shower door. I was not recognized as a priority club member. The clerk said she was new and had to talk to her manager to get my priority points added to my account. The next morning this had been taken care of.
April 15, 2013
Rated 5.0 out of 5.0 by tigger2105 Clean Facility
From the moment you pull up to the hotel you can see that the property was well kept. When I arrived to my room I was immediately impressed on how clean and organized the room was.
February 21, 2013
Rated 5.0 out of 5.0 by Indian21 Fantastic Hotel
The only hotel in Uvalde Tx with great maintence and customer service. The Front desk was very polite and welcoming.
January 16, 2013
Rated 5.0 out of 5.0 by Indian21 Great service
The Uvalde Holiday inn express is by far the best hotel in uvalde, Tx with great customer service, accomadating tidy rooms, with a great overall family enviornment atmosphere. Front desk was well prepared with check ins and acknowledged priority memebers. General manager was very attentive and polite, also runs a great establishment
January 16, 2013
Rated 5.0 out of 5.0 by Barry1 Great service, comfortable environment, nice business center area
The staff at this hotel is fantastic and very, very helpful. The business center is a big help for the typical business traveler. The breakfast bar area was well maintained and well kept up. Especially great kudos to the manger and the front desk staff.
January 10, 2013
Rated 5.0 out of 5.0 by Arellano21 Excellent Service
Great facility, awesome staff, GM was very attentive to all situations.
January 3, 2013
Rated 5.0 out of 5.0 by Arellano21 Home away from home
Very good staff they were very attentive to my needs. Breakfast was really great and room was so comfortable. Definitely will be recommending this hotel to family and friends.
January 2, 2013
Rated 3.0 out of 5.0 by maxx10 comfortable room but
Room was comfortable but not very clean bathroom need a good deep cleaning. Appears that they run a vacuum and make beds then they are done.
December 16, 2012
Rated 5.0 out of 5.0 by Candy78 Overall-Great Customer Service!
I enjoyed my overall stay with this hotel. The service was Great! The staff was very polite, considerate, and professional. =) My check in was easy and issue free. The hotel room was confortable in space, climate, and atmosphere. The bed was plush and restful. The breakfast choices were ample. The breakfast bar was kept clean and stocked with fresh, proper temperatured food.
I will definitely use this hotel again whenever I am in town. I will also recommend this hotel to my friends and family.
December 1, 2012
Rated 4.0 out of 5.0 by Truth21 Like home
Had a very nice stay...everyone was friendly and courteous. Room was really clean and had a fresh smell to it which made me feel like i was home. I will definitely recommend to all my friends and family
November 24, 2012
Rated 1.0 out of 5.0 by friendzphan Thin Walls
I stayed at this hotel two nights. The first night, I was surprised to hear a VERY loud snorer through my wall. It seemed like it was echoing through the headboard and good thing my room had two beds since one of them was directly on the other side of said snorer.
The next night, I thought I was in the clear, but was surprised again by the same snorer even earlier in the night. I called the front desk to see if I could change to another room, but they were booked on a Monday for the whole hotel and I could not move. AND it was my birthday, of all days. Not really a great birthday.
I do not recommend this hotel. I was unable to relax, sleep comfortably - I tried turning on the fridge, but that wasn't loud enough to drown out the snoring. I ended up turning on the fan, which caused a cool breeze in the room that was not the most comfortable.
November 18, 2012
Rated 5.0 out of 5.0 by Guccie Customer Service
The gentlemworking at the front desk offered a bottle water when I arrived back to the hotel without asking for it. Very considerate gesture.
November 14, 2012
Rated 5.0 out of 5.0 by Guccie Housekeeping Staff
The supervisor went above and beyond to make sur my room was handled the way I wanted it done, and I thought that was great service from them.
November 14, 2012
Rated 5.0 out of 5.0 by Guccie Reservations
Crissy that works at the front desk called to remind me that my reservation wasn't scheduled. I thought this was great initiative and customer service.
November 14, 2012
Rated 5.0 out of 5.0 by Guccie Excellent
Everyone was accomodating and the hotet. it was clean and the breakfast was great.
November 14, 2012
Rated 2.0 out of 5.0 by jk2545 poor to fair service
When trying to checkin, front desk person finally came to desk after a 15 minute wait. Cold coffee in pots at the service bar. Morning bkfst was lacking coffee and cinamon rolls. One person did not show for shift, so one person was handling phones, front desk and breakfast area. Hopefully, site Manager will work out these problems and make this property a better place to stay.
November 10, 2012
Rated 5.0 out of 5.0 by JoshB Excellent Management
Very well run property. Perfect for the business traveler. Good understanding of the needs / expectations from check-in to check-out. Appreciated the personal tech support and preparedness for my stay.
November 1, 2012