Rated 4.5 out of 5 by 122
Rated 4.0 out of 5.0 by roadwarrior10206 Key issues
I've stayed at this hotel several times over the years. The staff is always friendly and helpful. The food is always consistent. It was somewhat annoying though having to return down to the lobby 3 times, because the swipe card failed to open our assigned room. In the end the young lady at the front desk resolved the issue by assigning us another room. The swipe card there worked fine the first time. My one complaint is that the man in the next room SNORED loudly all night long. It could be heard through the walls. It kept my wife from sleeping comfortably. Unfortunately this was beyond the hotel's control.
April 16, 2015
Rated 5.0 out of 5.0 by don1046 comfortable/clean room and friendly/helpful staff
first time to stay here but won't be the last...what's not to like???...property well kept/clean, well lighted exterior ,room ,lobby, and common areas clean and the pillows were to die for...
April 16, 2015
Rated 5.0 out of 5.0 by Sista 66 Excellent service .
From the start of our stay , we knew we were going to enjoy our stay . Whether a long or a short stay , we shall be staying here again .We were always greeted with respect when leaving our room for any length of time during the day . When , we came back to our room , we again were shown the same respect . Everyone was so courteous . Room was very clean when we arrived . If , I asked for something from the ladies that cleaned the room , they quickly complied with my requests .There was nothing but silence during our whole stay . When , I asked the front desk clerk about a Rewards Card , he quickly signed us up for one . Thanks to all employees for the great hospitality shown to us .
April 6, 2015
Rated 5.0 out of 5.0 by Roy60 Nice clean comfortable room
The room was clean and comfortable the only draw back was it was a little bit noisy due to the room being located near the main street but not enough to wake you up once asleep.
April 3, 2015
Rated 3.0 out of 5.0 by lilbuddy one night stay
I am regular customer and I only have 2 complaints:
1. bathroom fan didn't work
2. shower curtain stunk
Otherwise, stay was comfortable and quiet.
April 2, 2015
Rated 3.0 out of 5.0 by marod61 Too many errors
This property is clean and fairly well maintained but the staff is not very competent. I traveled with a group, but they had my incorrectly input my reservation for a month later and then tried to tell me that I was out of luck as they were sold out. When I entered my room I assume that some remodeling had been done as both of the trash cans were full of old wall paper. During a three day stay, one of the trash cans was never emptied. Finally, they twice had the end date of my stay incorrect. First, they had me leaving a earlier than I planned. Then the morning of my check-out they did not have my bill prepared because they thought I was leaving the following day. Too many errors
March 31, 2015
Rated 5.0 out of 5.0 by Wingrider2 Good choice
This hotel was an excellent choice. We were passing through on our way to Big Bend.
Good location, clean.
March 30, 2015
Rated 5.0 out of 5.0 by Faye7 Another great visit
I stay at the Holiday Inn Express and Suites in Uvalde frequently for business purposes.
The staff is friendly and responsive and I always enjoy my stays.
March 29, 2015