English
Uvalde
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-830-278-7300
Hotel Fax: 1-830-278-1188
Hotel Fax: 1-830-278-1188
Rated 4.4 out of 5 by 19
reviewers.
Rated 3.0 out of 5.0 by maxx10 comfortable room but
Room was comfortable but not very clean bathroom need a good deep cleaning. Appears that they run a vacuum and make beds then they are done.
December 16, 2012
Rated 5.0 out of 5.0 by Candy78 Overall-Great Customer Service!
I enjoyed my overall stay with this hotel. The service was Great! The staff was very polite, considerate, and professional. =) My check in was easy and issue free. The hotel room was confortable in space, climate, and atmosphere. The bed was plush and restful. The breakfast choices were ample. The breakfast bar was kept clean and stocked with fresh, proper temperatured food.
I will definitely use this hotel again whenever I am in town. I will also recommend this hotel to my friends and family.
December 1, 2012
Rated 4.0 out of 5.0 by Truth21 Like home
Had a very nice stay...everyone was friendly and courteous. Room was really clean and had a fresh smell to it which made me feel like i was home. I will definitely recommend to all my friends and family
November 24, 2012
Rated 1.0 out of 5.0 by friendzphan Thin Walls
I stayed at this hotel two nights. The first night, I was surprised to hear a VERY loud snorer through my wall. It seemed like it was echoing through the headboard and good thing my room had two beds since one of them was directly on the other side of said snorer.
The next night, I thought I was in the clear, but was surprised again by the same snorer even earlier in the night. I called the front desk to see if I could change to another room, but they were booked on a Monday for the whole hotel and I could not move. AND it was my birthday, of all days. Not really a great birthday.
I do not recommend this hotel. I was unable to relax, sleep comfortably - I tried turning on the fridge, but that wasn't loud enough to drown out the snoring. I ended up turning on the fan, which caused a cool breeze in the room that was not the most comfortable.
November 18, 2012
Rated 5.0 out of 5.0 by Guccie Customer Service
The gentlemworking at the front desk offered a bottle water when I arrived back to the hotel without asking for it. Very considerate gesture.
November 14, 2012
Rated 5.0 out of 5.0 by Guccie Housekeeping Staff
The supervisor went above and beyond to make sur my room was handled the way I wanted it done, and I thought that was great service from them.
November 14, 2012
Rated 5.0 out of 5.0 by Guccie Reservations
Crissy that works at the front desk called to remind me that my reservation wasn't scheduled. I thought this was great initiative and customer service.
November 14, 2012
Rated 5.0 out of 5.0 by Guccie Excellent
Everyone was accomodating and the hotet. it was clean and the breakfast was great.
November 14, 2012
Rated 2.0 out of 5.0 by jk2545 poor to fair service
When trying to checkin, front desk person finally came to desk after a 15 minute wait. Cold coffee in pots at the service bar. Morning bkfst was lacking coffee and cinamon rolls. One person did not show for shift, so one person was handling phones, front desk and breakfast area. Hopefully, site Manager will work out these problems and make this property a better place to stay.
November 10, 2012
Rated 5.0 out of 5.0 by JoshB Excellent Management
Very well run property. Perfect for the business traveler. Good understanding of the needs / expectations from check-in to check-out. Appreciated the personal tech support and preparedness for my stay.
November 1, 2012
Rated 5.0 out of 5.0 by Roxanne67 comfortable stay and pleasant breakfast
i would highly recommend this hotel i enjoyed the stay and the variety of food out for breakfast
October 22, 2012
