Rated 4.5 out of 5 by 78
Rated 5.0 out of 5.0 by TeeTrain Great service in all respects
I arrived earlier than normal check in time but it was no problem to the staff and they accommodated me immediately. nothing was too hard for them and I found the service and facilities excellent.
December 19, 2013
Rated 5.0 out of 5.0 by RFFR “Pleasant Surprise :)”
Check in was smooth, and efficient. Front Desk was AWESOME !
Our room was WONDERFUL. We had a King on the third(3rd) floor, very large yet cozy, business like yet personal. Bedding very comfortable.
I would return again without a doubt, and would highly recommend this hotel !!
December 19, 2013
Rated 4.0 out of 5.0 by Jason414 Friendly staff but lacking in supplies
Had to leave the hotel to get laundry detergent and change.
December 18, 2013
Rated 4.0 out of 5.0 by noel1974 comfortable stay
Always stay here when im in town about once per month.
December 15, 2013
Rated 5.0 out of 5.0 by Bozzo Bathroom
Bathroom very clean. More clean towels than one would ever need.
December 15, 2013
Rated 5.0 out of 5.0 by candymari loved it!
We stayed at this hotel for a weekend it was very clean the lobby was very nicely decorated the front desk clerks were very helpful and curtious. Our room was also very clean and fresh . We also enjoyed the fitness room and laundry room. Our stay over all was wonderful. We will definitely be back. A big thank you to the housekeeping staff great job ladies!!!!!!!!!
December 11, 2013
Rated 4.0 out of 5.0 by Mel237 Comfortable bed. Good breakfast
When we first got there the room we got was not clean at all but then they gave us another room and that room was better. They definitely give great customer service. I love that.
December 9, 2013
Rated 5.0 out of 5.0 by Faye7 Consistent excellence
Due to business travel I have visited the property on a semi-regular basis this fall. The staff have been friendly and helpful, the property clean and the breakfast delicious and always ready promptly at 6:30 am. If you are visiting Uvalde for business or pleasure I recommend it!
December 6, 2013
Rated 4.0 out of 5.0 by billpam First time...
It was our first time in staying at a Holiday Inn. Pillows could have been better; I should have taken ours on this trip. Mattresses were average and there were not enough warm blankets; just a skimpy one.
Breakfast food was good. Oranges and apples were pitiful. I missed receiving a bag of water and snacks. It is difficult when you are travelling and most eating places were closed due to the holiday.
Overall... it was an ok stay. Thanks.
December 3, 2013
Rated 5.0 out of 5.0 by jmk271 Comfortable stay-- room setup, bed, amentities
The staff was extremely accommodating and offered great suggestions for local restaurants.
November 30, 2013
Rated 5.0 out of 5.0 by Ann93 Excellent stay!
Front desk was very polite and welcoming! The hotel had a very nice modern appeal to it, looked upbeat and kept clean! Breakfast was a plus and the comforters are super cozy!...overall the stay was fantastic!
November 29, 2013
Rated 2.0 out of 5.0 by 16earl Great place, poor service
Rooms are very clean. Have stayed here before. Staff service poor. Had to wait 15 minutes while checking in at midnight while staff dealt with personal issues. Called front desk from cell phone twice before staff would even come to check me in. This is second time have stayed here and waited 15 or more minutes to check in because staff not attending desk area. Would not stay here again. Poor service.
October 21, 2013
Rated 5.0 out of 5.0 by metal2 Gem in the Texas Outback!
This property was very good value for the money. We are on a month road trip from Canada and this was a welcome stay after a long drive up from South Padre Island. It was very well situated with shopping close by and restaurants not too far away. The property is spotless and rooms are very comfortable.
October 14, 2013
Rated 5.0 out of 5.0 by MS007 Great service
Great Place Great staff always stay there because of that home away from home
October 3, 2013
Rated 5.0 out of 5.0 by Arellano21 Escape
As soon as I arrived to the hotel I felt at ease the front desk attendant had everything ready for my check in. The room was very well cleaned and comfortable. Friendly staff and breakfast was amazing. I will definitely return again
September 23, 2013
Rated 5.0 out of 5.0 by jds16 Comfy,Comfy,Comfy!!!
I have stayed at this hotel approximately 90+ days in the last 12 months on business and I love it here! The staff is exceptional and most helpful if there is anything you need or something isn't right. My room is always clean and comfortable.
I requested coffee at 3:00 A.M. and it was "percolated" and ready!
As for shower doors falling off the hinges...This hotel doesn't have shower doors in any of the rooms I've stayed. Bogus review much??
September 10, 2013
Rated 5.0 out of 5.0 by JNUR Excellent Location, clean room and friendly service
Extremely clean room, great location with a very friendly and courtesous staff. Highly recommend!
August 27, 2013
Rated 5.0 out of 5.0 by mony27 nice hotel and perfect location
they had a wonderful staff and hotel was really clean.
August 23, 2013
Rated 5.0 out of 5.0 by comanche Relaxed
After driving long distance in a short time,I was very pleased to check in and relaxe in comfort.
August 11, 2013
Rated 4.0 out of 5.0 by REarl Great Place and Location
Friendly and helpful staff. Made suggestions of other area attractions.
August 8, 2013
Rated 5.0 out of 5.0 by morenita Friendly Staff
During our stay we were treated like family. On this very hot day we particularly enjoyed the swimming pool. The hotel was very clean and our stay was very comfortable. Hope to be back soon! Thank you to your staff at the Holiday Inn Express in Uvalde,Texas
August 5, 2013
Rated 1.0 out of 5.0 by Traveler14140 Friendly, quality
The stay in this motel was great ! Excellent front desk staff and breakfast staff. Housecleaning was a little on the down side as they wouldn't come to clean till after 5 or 5:30 pm... a little late when you have paperwork to do in your room.... I commented on this and was told that the 'new arrivals' came first as they paid up front. This attitude toward the 'long term' guest made me feel inferior, to say the least !!!
August 3, 2013
Rated 5.0 out of 5.0 by ThomasM Great Service, Great Breakfast
We stayed June 2st and June 22, 2013. It was a great experience. What I liked most were the breakfast choices, and the staff did an excellent job. Kudos to Sabrina and Gloria!
June 28, 2013
Rated 1.0 out of 5.0 by Gayle59 Disappointed
We have stayed in many Holiday Inn Express Hotels. We stay there because of the cleanliness and well-staffed. This hotel was very disappointing. Very little staff. The floors were dirty in the entry, all halls, the elevator, breakfast area and our bathroom floor was sticky.
June 22, 2013
Rated 5.0 out of 5.0 by Jim6079 business stay
Clean and comfortable, nice TV, decent breakfast. Staff was courteous and professional as usual.
May 28, 2013
Rated 5.0 out of 5.0 by Jack3D Nice hotel
This is the nicest hotel in Uvalde. They book up quick. Very clean, very comfortable, and good service. I travel on business 2 to 3 nights a week and always stay at Holiday Inns. The points are great and they have yet to make a mistake on any reservation I have made unlike some other hotel chains I tried.
May 21, 2013
Rated 5.0 out of 5.0 by JCR21 Overall VERY pleased
It has been around 25 years since I lived in Uvalde. I came back for a funeral and I am so glad I decided to stay at this hotel. I was very impressed with all aspects of my stay and would HIGHLY recommend this place for anyone.
May 3, 2013
Rated 3.0 out of 5.0 by Smiley56 Dirty Bathroom and Faulty Shower Door
The edge of the sink had a very sticky substance which I did not see upon first glance, as it blended into the the marble top. I washed my face and as I raised back up, my shirt was stuck in the substance on the counter. Looking into the sink, there were brown spots in the sink bowl. I did not touch this substance nor try to clean it up, since I did not know what it was. I called the front desk to report it. The desk clerk thanked me and said she was sorry. There was no offer to clean it up.The next morning, as my husband was trying to close the inside shower sliding door, it came of the track and fell onto to him. At check out, I reported this to the clerk. Her response as soon as I said "shower door", was "Oh, it came of the hinge". She already knew this was a problem, yet the room is reserved for another patron to experience the door coming off! Someone, could be seriously injured. I always stay at Holiday Inns or Holiday Inn Expess hotels when they are avalaible. I was very disappointed in this establishment. We paid way too much to have a dirty bathroom and a faulty shower door. I was not recognized as a priority club member. The clerk said she was new and had to talk to her manager to get my priority points added to my account. The next morning this had been taken care of.
April 15, 2013
Rated 5.0 out of 5.0 by Barry1 Great service, comfortable environment, nice business center area
The staff at this hotel is fantastic and very, very helpful. The business center is a big help for the typical business traveler. The breakfast bar area was well maintained and well kept up. Especially great kudos to the manger and the front desk staff.
January 10, 2013
Rated 3.0 out of 5.0 by maxx10 comfortable room but
Room was comfortable but not very clean bathroom need a good deep cleaning. Appears that they run a vacuum and make beds then they are done.
December 16, 2012