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Rated 4.5 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Great service in all respects I arrived earlier than normal check in time but it was no problem to the staff and they accommodated me immediately. nothing was too hard for them and I found the service and facilities excellent. December 19, 2013
Rated 5.0 out of 5.0 by “Pleasant Surprise :)” Check in was smooth, and efficient. Front Desk was AWESOME ! Our room was WONDERFUL. We had a King on the third(3rd) floor, very large yet cozy, business like yet personal. Bedding very comfortable. I would return again without a doubt, and would highly recommend this hotel !! December 19, 2013
Rated 4.0 out of 5.0 by Friendly staff but lacking in supplies Had to leave the hotel to get laundry detergent and change. December 18, 2013
Rated 4.0 out of 5.0 by comfortable stay Always stay here when im in town about once per month. December 15, 2013
Rated 5.0 out of 5.0 by Bathroom Bathroom very clean. More clean towels than one would ever need. December 15, 2013
Rated 5.0 out of 5.0 by loved it! We stayed at this hotel for a weekend it was very clean the lobby was very nicely decorated the front desk clerks were very helpful and curtious. Our room was also very clean and fresh . We also enjoyed the fitness room and laundry room. Our stay over all was wonderful. We will definitely be back. A big thank you to the housekeeping staff great job ladies!!!!!!!!! December 11, 2013
Rated 4.0 out of 5.0 by Comfortable bed. Good breakfast When we first got there the room we got was not clean at all but then they gave us another room and that room was better. They definitely give great customer service. I love that. December 9, 2013
Rated 5.0 out of 5.0 by Consistent excellence Due to business travel I have visited the property on a semi-regular basis this fall. The staff have been friendly and helpful, the property clean and the breakfast delicious and always ready promptly at 6:30 am. If you are visiting Uvalde for business or pleasure I recommend it! December 6, 2013
Rated 4.0 out of 5.0 by First time... It was our first time in staying at a Holiday Inn. Pillows could have been better; I should have taken ours on this trip. Mattresses were average and there were not enough warm blankets; just a skimpy one. Breakfast food was good. Oranges and apples were pitiful. I missed receiving a bag of water and snacks. It is difficult when you are travelling and most eating places were closed due to the holiday. Overall... it was an ok stay. Thanks. December 3, 2013
Rated 5.0 out of 5.0 by Comfortable stay-- room setup, bed, amentities The staff was extremely accommodating and offered great suggestions for local restaurants. November 30, 2013
Rated 5.0 out of 5.0 by Excellent stay! Front desk was very polite and welcoming! The hotel had a very nice modern appeal to it, looked upbeat and kept clean! Breakfast was a plus and the comforters are super cozy!...overall the stay was fantastic! November 29, 2013
Rated 2.0 out of 5.0 by Great place, poor service Rooms are very clean. Have stayed here before. Staff service poor. Had to wait 15 minutes while checking in at midnight while staff dealt with personal issues. Called front desk from cell phone twice before staff would even come to check me in. This is second time have stayed here and waited 15 or more minutes to check in because staff not attending desk area. Would not stay here again. Poor service. October 21, 2013
Rated 5.0 out of 5.0 by Gem in the Texas Outback! This property was very good value for the money. We are on a month road trip from Canada and this was a welcome stay after a long drive up from South Padre Island. It was very well situated with shopping close by and restaurants not too far away. The property is spotless and rooms are very comfortable. October 14, 2013
Rated 5.0 out of 5.0 by Great service Great Place Great staff always stay there because of that home away from home October 3, 2013
Rated 5.0 out of 5.0 by Escape As soon as I arrived to the hotel I felt at ease the front desk attendant had everything ready for my check in. The room was very well cleaned and comfortable. Friendly staff and breakfast was amazing. I will definitely return again September 23, 2013
Rated 5.0 out of 5.0 by Comfy,Comfy,Comfy!!! I have stayed at this hotel approximately 90+ days in the last 12 months on business and I love it here! The staff is exceptional and most helpful if there is anything you need or something isn't right. My room is always clean and comfortable. I requested coffee at 3:00 A.M. and it was "percolated" and ready! As for shower doors falling off the hinges...This hotel doesn't have shower doors in any of the rooms I've stayed. Bogus review much?? Excellent hotel!!! September 10, 2013
Rated 5.0 out of 5.0 by Excellent Location, clean room and friendly service Extremely clean room, great location with a very friendly and courtesous staff. Highly recommend! August 27, 2013
Rated 5.0 out of 5.0 by nice hotel and perfect location they had a wonderful staff and hotel was really clean. August 23, 2013
Rated 5.0 out of 5.0 by Relaxed After driving long distance in a short time,I was very pleased to check in and relaxe in comfort. August 11, 2013
Rated 4.0 out of 5.0 by Great Place and Location Friendly and helpful staff. Made suggestions of other area attractions. August 8, 2013
Rated 5.0 out of 5.0 by Friendly Staff During our stay we were treated like family. On this very hot day we particularly enjoyed the swimming pool. The hotel was very clean and our stay was very comfortable. Hope to be back soon! Thank you to your staff at the Holiday Inn Express in Uvalde,Texas August 5, 2013
Rated 1.0 out of 5.0 by Friendly, quality The stay in this motel was great ! Excellent front desk staff and breakfast staff. Housecleaning was a little on the down side as they wouldn't come to clean till after 5 or 5:30 pm... a little late when you have paperwork to do in your room.... I commented on this and was told that the 'new arrivals' came first as they paid up front. This attitude toward the 'long term' guest made me feel inferior, to say the least !!! August 3, 2013
Rated 5.0 out of 5.0 by Great Service, Great Breakfast We stayed June 2st and June 22, 2013. It was a great experience. What I liked most were the breakfast choices, and the staff did an excellent job. Kudos to Sabrina and Gloria! June 28, 2013
Rated 1.0 out of 5.0 by Disappointed We have stayed in many Holiday Inn Express Hotels. We stay there because of the cleanliness and well-staffed. This hotel was very disappointing. Very little staff. The floors were dirty in the entry, all halls, the elevator, breakfast area and our bathroom floor was sticky. June 22, 2013
Rated 5.0 out of 5.0 by business stay Clean and comfortable, nice TV, decent breakfast. Staff was courteous and professional as usual. May 28, 2013
Rated 5.0 out of 5.0 by Nice hotel This is the nicest hotel in Uvalde. They book up quick. Very clean, very comfortable, and good service. I travel on business 2 to 3 nights a week and always stay at Holiday Inns. The points are great and they have yet to make a mistake on any reservation I have made unlike some other hotel chains I tried. May 21, 2013
Rated 5.0 out of 5.0 by Overall VERY pleased It has been around 25 years since I lived in Uvalde. I came back for a funeral and I am so glad I decided to stay at this hotel. I was very impressed with all aspects of my stay and would HIGHLY recommend this place for anyone. May 3, 2013
Rated 3.0 out of 5.0 by Dirty Bathroom and Faulty Shower Door The edge of the sink had a very sticky substance which I did not see upon first glance, as it blended into the the marble top. I washed my face and as I raised back up, my shirt was stuck in the substance on the counter. Looking into the sink, there were brown spots in the sink bowl. I did not touch this substance nor try to clean it up, since I did not know what it was. I called the front desk to report it. The desk clerk thanked me and said she was sorry. There was no offer to clean it up.The next morning, as my husband was trying to close the inside shower sliding door, it came of the track and fell onto to him. At check out, I reported this to the clerk. Her response as soon as I said "shower door", was "Oh, it came of the hinge". She already knew this was a problem, yet the room is reserved for another patron to experience the door coming off! Someone, could be seriously injured. I always stay at Holiday Inns or Holiday Inn Expess hotels when they are avalaible. I was very disappointed in this establishment. We paid way too much to have a dirty bathroom and a faulty shower door. I was not recognized as a priority club member. The clerk said she was new and had to talk to her manager to get my priority points added to my account. The next morning this had been taken care of. April 15, 2013
Rated 5.0 out of 5.0 by Great service, comfortable environment, nice business center area The staff at this hotel is fantastic and very, very helpful. The business center is a big help for the typical business traveler. The breakfast bar area was well maintained and well kept up. Especially great kudos to the manger and the front desk staff. January 10, 2013
Rated 3.0 out of 5.0 by comfortable room but Room was comfortable but not very clean bathroom need a good deep cleaning. Appears that they run a vacuum and make beds then they are done. December 16, 2012
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