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Rated 4.6 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Vacaville Hospitality This hotel offers some of the best front desk help around! In particular a young lady named Taylor was very helpful with local area knowledge regarding shopping and restaurants. She was also very apologetic regarding the discontinued managers receptions that used to take place on Tuesdays thru Thursdays.......those receptions were a large part (other than proximity to my customers) of the reason I selected this location to stay......advice: if you are going to no longer offer this it should be removed from the website! I personally witnessed an extremely irate customer screaming about it no longer being offered once you were at the hotel but it certainly was offered when she looked it up online............The young ladies at the front desk did their best to diffuse the situation but the lady wasn't buying it.........again if you are discontinuing a service don't continue to mention it as a perk for staying there!!!!!! Just Saying! August 22, 2014
Rated 3.0 out of 5.0 by Not what I would consider a "best buy" location We spent a couple of weeks traveling around California and had chosen this location for a 5 night stay that would allow us to visit San Francisco and Napa/Sonoma Valleys. There were many hotel chains in this area but I chose Holiday Inn because we are reward members and I had been trying to be consistent with our brand of hotel for this trip. I have to say I was extremely disappointed in the pool area. Our kids had been looking forward to coming back after our site-seeing adventures to splash around and the pool was indoors and smelled funky. Normally they will swim anywhere but after the first night, they refused to go down, and I can't say I was disappointed because I didn't really want to sit in the closed up room with that smell any more than they did. The room itself was fine, the breakfast was your standard Holiday Inn food, but we were upset that their website stated they had a weekday cocktail reception but when we checked in and asked about it we were told they had discontinued it because of the cost. While I understand the rising costs of food, you shouldn't be advertising something if you aren't offering it. Overall, I think I have to say it appeared there were other options in this area that would have been more appealing. August 22, 2014
Rated 5.0 out of 5.0 by good hotel location I liked this location, new fresh look, new hotel. it was great stay and will stay here again defiantly. August 22, 2014
Rated 5.0 out of 5.0 First choice in the past, this stay, and everytime in the future. When I arrive at a location, 90% is for work. My company gives us an allotted amount for our per diem. If we spend a portion of it, we can place the rest into savings. Unfortunately the price at most of the Holiday Inn Express hotels are a little more than I choose to spend, so I confine myself to lessor hotels. I wish there were a different rate for my extended stays, (Usually 60 days or more at a time). I would happily stay at the hotel if the prices were more affordable. August 15, 2014
Rated 4.0 out of 5.0 by Welcome points never received. The hotel is pretty good as far as HIE is concerned. My pet peeve is the never-received 500 points promised by the front desk when I checked in (by forfeiting a bottle of water). I wrote an email to the hotel about this without any answer. I will write another one in a week (almost a month now since my stay). I will count how many emails I have to write for this pet peeve issue. August 13, 2014
Rated 5.0 out of 5.0 by water slide trip Great place to stay, great location,great food,great service. Would recommend any family to stay here and have fun. August 9, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, Nice and New My daughter and I arrived late evening and stayed for one short night on our way back from San Francisco to the Sacramento airport. Our keys were waiting, our room was as reserved, the hotel itself seemed very clean and new. My daughter noted that the carpeting in the hallways looked like it had just been installed. Breakfast was fine, standard Holiday Inn Express, plentiful and not crowded. I would definitely stop here again if I were in the area and would recommend the hotel to others. August 7, 2014
Rated 5.0 out of 5.0 by Recent Stay - 7/23/14 I have stayed at several Holiday Inn Express hotels throughout the state and this is one of the better locations. The hotel was up-to-date and very clean. The staff was very professional, friendly, and accommodating. Had a problem trying to use the wifi in the lobby area when a few of us got together to do some work. Called their IT support and they were less than helpful and finally hung up on us. Overall, my stay was very relaxing and the breakfast was great! July 27, 2014
Rated 5.0 out of 5.0 friendly atmosphere the friendly front desk that sets the stage for this hotel. then to the cleanliness of the front lobby. the cleanliness of the room and the bathroom. the convenience of eateries close by the hotel. the comfortable bed which gave me a great nights rest. though my stay was short, it was great. July 26, 2014
Rated 5.0 out of 5.0 by check in Young lady was very friendly, proficient, and pleasant. We enjoyed the short stay for leisure/business this trip. July 24, 2014
Rated 5.0 out of 5.0 by Extremely Clean and Welcoming After an unfortunate experience at another hotel in Vacaville, we went to the Holiday Inn Express and were treated professionally and courteously. The young lady at the front desk went out of her way to help us and we were very happy with all aspects of our stay. This was our third time at this location, and we will only be staying here in the future when we come to visit our family here in Vacaville. July 23, 2014
Rated 5.0 out of 5.0 by Great Service! Pleasant Stay! The staff at the Holiday Inn Express in Vacaville are highly professional, efficient and friendly. The rooms are attractively appointed and maintained. The pool and gym areas are clean and easily accessible; we have frequently used them. The lobby area is attractive and well maintained as well. The breakfast offerings are varied and will suit most anyone wanting to take care of the first meal of the day efficiently. July 19, 2014
Rated 5.0 out of 5.0 by Vacaville Holiday Inn Express in the BEST! Love staying here! The staff is very friendly and the Hotel is modern and very clean. I feel right at home! July 16, 2014
Rated 5.0 out of 5.0 by excellent front desk staff and room staff was very friendly and accomadating. rooms very comfortable, excellent water pressure in shower, breakfast buffet good. July 10, 2014
Rated 5.0 out of 5.0 by Vacaville HI We had a wonderful experience with the Vacaville HI including the front desk associates, excellent room and location and the great food including happy hour. The HI was exceptionally furnished with current updates. I would definitely return to this Holiday Inn. July 8, 2014
Rated 5.0 out of 5.0 by SOFTBALL TOURNAMENT Need to have a list of fast food restuarnts or restuarnts around the area July 2, 2014
Rated 5.0 out of 5.0 by Great value Fantastic value, location is convenient, cleanliness is great, but what made it for us was the complimentary breakfast. They had a nice selection of great breakfast items everyone in our family enjoyed. The room's bathroom did have an odd crack in the ceiling, but besides that we're definitely staying at this Holiday Inn Express again in the future. June 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Vacaville Excellent location for our purposes. Bathroom is clean as well as living areas. Bed is comfortable and curtains can be drawn to obstruct sunlight. I had stayed in this facility before and had always been happy with staff and stay! Keep up the good work, Ladies and Gents! June 23, 2014
Rated 5.0 out of 5.0 by Comfortable Good location. Newer facility. Well maintained. Close to freeway, yet quiet and relaxing. Facility is consistent with Holiday Inn Express brand. Lots of space in room. Decor was up to date. Refrig and microwave included. Plenty of power outles by the desk; no power outlets by the bed - why?? Also, there are annoying street lamps in the alley on the Southeast side that are right at eye level and they shine almost directly in the window if you are on the third floor (not much of an issue if you like to keep the shades closed). Happy hour from 6:00-7:30 was nice with some surprisingly good finger food. Breakfast area seemed to have adequate seating. June 23, 2014
Rated 2.0 out of 5.0 by Comfortable bed but loud noise at night What was the loud slamming noises all night? I don't know unless there is a fault with the doors or perhaps a heavyweight barbell competition going all night long. June 19, 2014
Rated 4.0 out of 5.0 by Great place to stay Really enjoyed my stay here, especially the "Happy Hour" time on Thursday night, and the great breakfast items each morning. June 18, 2014
Rated 5.0 out of 5.0 by great service other guest are very noisy at times. The hotel should make rules to keep noises down. myself and crew members work at night and need to sleep during the day. June 14, 2014
Rated 5.0 out of 5.0 by Very Enjoyable Stay Nice room - nice kitchenette but coffee machine didn't work - Safe in room didn't work and A/C never quite got the temp right but overall it was a wonderful stay. Everything was clean - quiet for rest - nice size HDTV flat screen - pillows were comfortable. Breakfast good and menus of popular restaurants that provide room service June 10, 2014
Rated 5.0 out of 5.0 by Very nice comfortable stay. Overall experience - Excellent. Exceptional front desk customer service, very good evening reception and breakfast. Very clean and comfortable room. Very well maintained property in good location. June 9, 2014
Rated 5.0 out of 5.0 by Comfortable hotel with great breakfast choices We requested a late check-in and the staff was very accomodating. Our room was nice and had amenities such as microwave, fridge and large TV. Our room was quiet at night and the full breakfast in the morning was great. Choices such as sausage, biscuits and gravy, egg/cheese omelet and pancake maker started our day off great. Close to the premium outlets. Would definitely recommend this hotel. June 5, 2014
Rated 5.0 out of 5.0 by Love the Pool We enjoyed our stay. Easy to get to, lots of stores and places to eat near by. Best part was the pool! June 4, 2014
Rated 2.0 out of 5.0 by comfortable but poor wifi reception I have to go near the elevator on our floor to be able to access wifi signal. June 1, 2014
Rated 2.0 out of 5.0 by Night Lights Upon arrivail to our room at night as soon as I opened the door we were ingulfed in a flood of light. The area light pole had one of its three high powered lights shinning right in our room. I closed the privicy curtian but it did not go to the bottom of the window sill leaving a 2 inch gap which lit up our room all night.. I would suggest adjusting the lights so as not to shine directly into a room..The room in question was 329. May 20, 2014
Rated 5.0 out of 5.0 by Value We love the nightly happy hour, to bad it's only three nights a week now. May 1, 2014
Rated 5.0 out of 5.0 by Regional Sales Manager The nicest Holiday Inn Express I've ever stayed in. The staff was exremely friendly and the accomodations were superior. Great location for dining and you can walk to numerous restaurants from the Hotel. Five Star!!!!! April 28, 2014
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