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Rated 4.6 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service My room was very comfortable, and the staff could not have been any better. October 22, 2014
Rated 2.0 out of 5.0 by Hotel maintenance is lacking I checked into the hotel, put my bags in the room and went down the street to dinner. When I returned to the hotel, my key card would not open the door. On site maintenance tried but failed to open the door. I told him that I have been in this situation before and the problem proved to be dead batteries. He acted as if he did not want to listen to my suggestion. The hotel manager called another maintenance man from another site. I waited in the hall for 30 to 40 minutes before they offered me a room down the hall to wait. In the end, it took over an hour to get me into the room and guess what, it was the batteries in the door lock. If I had access to a screw driver and four AA batteries, I would have been in my room in a few minutes. Very poor experience!!! October 17, 2014
Rated 4.0 out of 5.0 by Great Staff The lady at the front was very friendly, we have stayed here a few times and she remember us from our last visit, which had been over a month ago. This makes you feel at home. October 9, 2014
Rated 5.0 out of 5.0 by outstanding hospitality I asked for a quiet room and they gave me one. Love the poeple who work at this Hotel they made me feel better then at home. Outstanding hospitality all of them friendly and professional. special thansk to the night owl for listening and helping me out with my last minute reservation. October 7, 2014
Rated 5.0 out of 5.0 by Newer hotel with very nice rooms! The hotel has a nice area for people to watch a big screen TV near the lobby, a pool, workout room, laundry, etc. very clean and a newer hote! October 7, 2014
Rated 5.0 out of 5.0 by Great Staff It is always nice to have a friendly greeting by the front desk staff. At the Vacaville location, in the 3 or 4 times that I have stayed there I have experienced just that. A smile goes along way! October 7, 2014
Rated 4.0 out of 5.0 by Comfortable and Convenience The staff were friendly and helpful. The location of the hotel was great. The restaurants, shopping and ease of going from and to the freeway. October 4, 2014
Rated 5.0 out of 5.0 by comfortable room AS I had said before: after an 11 hour transatlantic flight from Germany to SFO, medium size problems on the road in SFO (rush hour) we truly appreciated this hotel and the room on the 3rd floor which was large to our needs and most of all very silent. October 1, 2014
Rated 5.0 out of 5.0 by Clean and friendly staff Felt safe and rooms are clean, close to the freeway and makes travel easier. September 30, 2014
Rated 5.0 out of 5.0 by Unexpected Trip becomes a Pleasant Experience My family had to go to the Vacaville area last minute for unplanned family gathering. The hotel offered us a respite from the sometimes chaotic nature of family gathering. The hotel is everything you expect in a Holiday Inn Express. The room and grounds were well kept and the breakfast offering was great for our 4 year old son. We would come back here again if the situation presented itself. September 29, 2014
Rated 5.0 out of 5.0 by condition of bathroom vanity mirror wall, beds The bathroom was a nice size and clean. However a mirror replacement must have occured and the wall above it was not repaired and painted. Otherwise, it would have been beautiful. Beds and linens very comfortable Nice window treatments September 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed Hotel wasclean and relaxing. The bed was excellent. Outdoor patio had a place for smokers and non smokers. Hotel is close to the freeway. September 25, 2014
Rated 5.0 out of 5.0 by Friednly Sevice It's nice to have a friendly staff greet you when you check-in September 25, 2014
Rated 5.0 out of 5.0 by Great Place Staff is great! Large breakfast area. Has pool and exercise equipment. September 21, 2014
Rated 4.0 out of 5.0 by Friendly Staff I stay at this location frequently for business and am always welcomed with a smile and the ease of checking in is very convenient. The rooms are clean and comfortable. September 19, 2014
Rated 5.0 out of 5.0 by Relaxing and comfortable stay We went to the Bay Area for a football game, and found this gem to be the perfect place to relax and recharge our souls. The staff was authentically friendly, the room was very comfortable and the bed was plush. It was like a new room with great furniture, bedding, large flat screen tv, and the shower was awesome. We were stunned by the hot breakfast. The eggs, sausage, biscuits n gravy, coffee, milk, pancakes, etc. etc. were tastey. The little extra was the lemon/mint water decantor in the foyer. We just love this oasis and will be back. September 8, 2014
Rated 4.0 out of 5.0 by Overall a good experience Staff was very friendly and helpful. Room was clean and the bed and pillows comfortable. Nice to have breakfast included and in the building. There was plenty of parking on site. The walls and floor/ceiling are a little thin and the shower running in the adjacent room was loud. September 4, 2014
Rated 5.0 out of 5.0 by Relaxing stay even with an earthquake Very peaceful stay, The bed was very comfortable, extra pillows. Very little noise. The only complaint was the earthquake at 3am, but the hotel staff handled the excitement very well and professionaly September 3, 2014
Rated 5.0 out of 5.0 by Great Service Great place to stay the staff is great the area is safe August 30, 2014
Rated 5.0 out of 5.0 by stay at Holiday lnn and Suits. Excellent staff was friendly. Helen in the breakfast center meet most of my dietary needs. The 3-11 receptionist Monday-Friday was excellent and friendly. She and Helen went above and beyond our expectations. August 29, 2014
Rated 5.0 out of 5.0 by Vacaville Holiday Inn Express was Great Everything was great, friendly staff, good food, clean up to date room, TV worked, AC worked, Internet worked, easy parking, well lighted outside. Everything was perfect. August 27, 2014
Rated 5.0 out of 5.0 by Nice clean and comfy Super comfy and clean beds. TV remote was difficult. Would stay there again. Bathroom was immaculate. Service friendly. August 26, 2014
Rated 5.0 out of 5.0 by Good Location I would say this hotel in Vacaville is excellent, it is one of the newer hotels. For the most part I always love staying at Holiday Inn hotel brands just because most of them are newer or new. This trip was our family vacation and we enjoyed staying here, great breakfast selection. August 26, 2014
Rated 4.0 out of 5.0 by College Search We frequent Holiday Inn Express as much as possible. It is a wonderful expericence to find them almost in every neighborhood. The hotel is very consistant so there are no surprises. I like the covenient model of stay as you go. This really came into our colleger search starting from Seattle WA to So Calif. Mahalo for the hospitality. August 26, 2014
Rated 4.0 out of 5.0 by Vacaville Hospitality This hotel offers some of the best front desk help around! In particular a young lady named Taylor was very helpful with local area knowledge regarding shopping and restaurants. She was also very apologetic regarding the discontinued managers receptions that used to take place on Tuesdays thru Thursdays.......those receptions were a large part (other than proximity to my customers) of the reason I selected this location to stay......advice: if you are going to no longer offer this it should be removed from the website! I personally witnessed an extremely irate customer screaming about it no longer being offered once you were at the hotel but it certainly was offered when she looked it up online............The young ladies at the front desk did their best to diffuse the situation but the lady wasn't buying it.........again if you are discontinuing a service don't continue to mention it as a perk for staying there!!!!!! Just Saying! August 22, 2014
Rated 3.0 out of 5.0 by Not what I would consider a "best buy" location We spent a couple of weeks traveling around California and had chosen this location for a 5 night stay that would allow us to visit San Francisco and Napa/Sonoma Valleys. There were many hotel chains in this area but I chose Holiday Inn because we are reward members and I had been trying to be consistent with our brand of hotel for this trip. I have to say I was extremely disappointed in the pool area. Our kids had been looking forward to coming back after our site-seeing adventures to splash around and the pool was indoors and smelled funky. Normally they will swim anywhere but after the first night, they refused to go down, and I can't say I was disappointed because I didn't really want to sit in the closed up room with that smell any more than they did. The room itself was fine, the breakfast was your standard Holiday Inn food, but we were upset that their website stated they had a weekday cocktail reception but when we checked in and asked about it we were told they had discontinued it because of the cost. While I understand the rising costs of food, you shouldn't be advertising something if you aren't offering it. Overall, I think I have to say it appeared there were other options in this area that would have been more appealing. August 22, 2014
Rated 5.0 out of 5.0 by good hotel location I liked this location, new fresh look, new hotel. it was great stay and will stay here again defiantly. August 22, 2014
Rated 5.0 out of 5.0 First choice in the past, this stay, and everytime in the future. When I arrive at a location, 90% is for work. My company gives us an allotted amount for our per diem. If we spend a portion of it, we can place the rest into savings. Unfortunately the price at most of the Holiday Inn Express hotels are a little more than I choose to spend, so I confine myself to lessor hotels. I wish there were a different rate for my extended stays, (Usually 60 days or more at a time). I would happily stay at the hotel if the prices were more affordable. August 15, 2014
Rated 4.0 out of 5.0 by Welcome points never received. The hotel is pretty good as far as HIE is concerned. My pet peeve is the never-received 500 points promised by the front desk when I checked in (by forfeiting a bottle of water). I wrote an email to the hotel about this without any answer. I will write another one in a week (almost a month now since my stay). I will count how many emails I have to write for this pet peeve issue. August 13, 2014
Rated 5.0 out of 5.0 by water slide trip Great place to stay, great location,great food,great service. Would recommend any family to stay here and have fun. August 9, 2014
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