Rated 4.3 out of 5 by 156
Rated 5.0 out of 5.0 by vacationing family very clean, good breakfast, wonderful swimmingpool
The hotel has very convenient access to many southern cal attractions. The pool was perfect and although the hotel was close to the freeway we did not even hear the road noise.
July 11, 2014
Rated 5.0 out of 5.0 by amterrazas Satisfied Customer
LOVED that the rooms looked like the pictures online. Too often I am disappointed. The little workout room was great too. Just enough equipment to get a good all over workout. It was crowded the night we stayed because of a softball tourney in the area so the pool was crowded as was the hot tub, still nice though. Great value. Great service. :-)
July 9, 2014
Rated 5.0 out of 5.0 by Dowell Boys Mom Relaxing
I was able to relax after a long drive and a LONG day at Magic Mountain by the pool. The staff was kind enough to give me adjoining rooms so my children were right next door. The shower was nice and hot and the bed was extreemly comfortable (you had a choice of pillow hardness too). Breakfast had a vatiety of choices that everyone in my family was able to have.
July 9, 2014
Rated 5.0 out of 5.0 by Traveler2567 Clean and Comfy
We had a great stay. Everything was as expected for a Holiday Inn Express. Very close to Six Flags Magic Mountain.
July 9, 2014
Rated 5.0 out of 5.0 by DiJCastle Wonderful stay.. very restful
The location was great right off the freeway but yet when inside you never hear anything.. The bed was very comfortable and the staff was so friendly.. The breakfast was great.. It was not the same thing everyday of our stay.. Very good choices..
July 7, 2014
Rated 2.0 out of 5.0 by Moto842 Customer Service Is Not Up to My Standards
-Refrain from getting sick and asking where the nearest hospital is.
July 3, 2014
Rated 5.0 out of 5.0 by Lisa M Easy and Comfortable
I love this hotel it is easy to get to from the highway and the rooms are always clean and very comfortable. We have stayed multiple times and will continue to stay at this hotel. The staff is friendly and the check in is quick and easy. The breakfast is hot and delicious with a variety of choices. The beds are very comfortable! There is a Denny's on site and this makes for a quick and easy meal trip. I strongly recommend this hotel!
June 28, 2014
Rated 5.0 out of 5.0 by zpair Great Hotel
Excellent breakfast, very clean rooms, excellent service!
June 26, 2014
Rated 5.0 out of 5.0 by Sir-Shu Great Stay
We stayed at this hotel to attend a high school graduation, the hotel was clean, very good staff and customer service was excellant. I would recommend anyone to stay here.
June 24, 2014
Rated 4.0 out of 5.0 by JenfromAZ convenience and comfort
The staff was super friendly and attentive. They handled the issues that arose quickly and were very appologetic. Breakfast was great - a lot of variety and continually resrocked. the entire family enjoyed the pool!
June 21, 2014
Rated 5.0 out of 5.0 by do not wish to use name friendly staff, comfortable room, nice breakfast
good location for planned activities, friendly staff, clean room with sufficient amenities, enjoyable breakfast, convenient check-in and departure, some noise from next room, but overall, quiet, cool and dark for sleep. Have stayed at other Holiday Inns in various locations and would choose to stay in a Holiday Inn when in doubt of other suitable places.
June 21, 2014
Rated 1.0 out of 5.0 by Justice74 needs big time improvement
they charge an amount that's not matching the promotion. no security, dirty and hotel needs renovation. food is horrible as the dining is so little but people capacity is so huge. will not go back here ever again.
June 21, 2014
Rated 2.0 out of 5.0 by Amaris2014 Aloof Staff
The overall appearance of the hotel was great but once we entered the room we started itching badly. When I brought it to hotel staff's attention they were very aloof. They didn't offer anything to remedy the situation.
June 18, 2014
Rated 5.0 out of 5.0 by Jaime09 Last Minute booking
The staff was great! They upgraded my room from a king room to a king suite for free. Pool was heated and beds and pillows were extremely comfortable. I would recommend this hotel.
June 17, 2014
Rated 5.0 out of 5.0 by magicmountain Magic Mountain stay
Love this hotel, I have stayed here many times before and come back for the same reasons. The staff is outstanding, courteous and bend over backward to accommodate my requests. Great job!!
June 15, 2014
Rated 5.0 out of 5.0 by 2ulman Six Flags HIE
Clean and comfortable. Always like staying at Holiday Inn Express.
June 14, 2014
Rated 5.0 out of 5.0 by Recently Retired Would definitely stay here again!
Overall, we found that this hotel exceeded our expectations. Our clock radio was broken and the staff IMMEDIATELY replaced it with a new one. Now that's service! We found the breakfast was no better or no worse than any that we have ever encountered in other hotels that included a breakfast. We are basically light eaters anyway, so we always found something that suited us during our stay. The staff in all areas were friendly and courteous. We would stay here again. As a matter of fact, this was our second stay at this Holiday Inn Express location.
June 11, 2014
Rated 5.0 out of 5.0 員工態度友善，有提供洗衣機及烘衣機
June 9, 2014
Rated 5.0 out of 5.0 by clg3 Very relaxing stay.
An excellent experience. The beds were just wonderful. A pool, spa and extensive breakfast. It was a wonderful stay. Staff was always courteous and helpful. I highly recommend this hotel.
June 8, 2014
Rated 3.0 out of 5.0 by PTA MOM Our stay at the Santa Clarita Holiday Inn Express
I wrote reviews prior in the survey, please go back to read them.
But I will add; there was a very kind desk clerk, but I can not remember her name, but when I asked her late one night if she had an extra computer charger to use, she went out of her way to find me one, and I was very grateful, she was very accommodating and happy to please the guests ... she apparently loves her job, and she made my evening. We returned the charger the next day, and was very appreciative. :)
June 6, 2014
Rated 5.0 out of 5.0 by California Traveler27 California traveler27
Great service, anything you needed was provided right away. Staff was very friendly. Wifi was a bit slow but overall it was a great experience.
June 5, 2014
Rated 4.0 out of 5.0 by mac52 Nice, clean
Nice, clean hotel. Get a room on the 2nd floor; the floors are thin and you can hear people walking above you if you are on the 1st floor.
Breakfast is okay.
June 4, 2014
Rated 5.0 out of 5.0 by larry and gang totally positive experience
we had a totally wonderful experience. the staff was friendly and accommodating and the location was very central to all that we were doing. the breakfast area was kept spotless and inviting. the homemade cookies were an excellent touchlarry
June 3, 2014
Rated 5.0 out of 5.0 Breakfast menu
Please change your menu, every HIE has the sam esame menu, your competition has caught up and starting to peak my interest, the lack of creativity in this part of the business will put you at equal footing and will divide loyaty amongst the members.
June 3, 2014
Rated 4.0 out of 5.0 by irishskier FRIENDLY!
Great place to stay in Santa Clarita!
Quiet rooms with comfortable beds, great staff, and good work out area. Although the pool is inside and small it is clean and there are lots of towels to use after your swim. I will return! :-)
May 31, 2014
Rated 5.0 out of 5.0 by Cary L Worth a stop
I had to make a trip into Santa Clarita, California for business and chose the Holiday Inn Express right off Magic Mountain Parkway. The hotel is convenient to the freeway (I-5) and just 3 minutes to restaurants and shops.
The hotel was superb! Excellent beds, cable, internet service, clean rooms, pool and quiet. The staff were very helpful and there to answer any questions if needed. Couple of minor critiques.
1) they need to keep the fresh fruit available in the breakfast room all of the time. Realistically, people like to know they can grab a quick piece of fruit in the mid-day or early evening if they are not going out for dinner.
2) They need to allow the windows to open more so you get more of a breeze into the room. The air conditioning works a treat but fresh air is better.
Finally, the morning breakfast should offer a bit more variety instead of most carb driven foods. People who travel are trying to have better choices and Danish's, bagels, high sugar cereals while nice once in a blue moon is not something you want to have every morning.
That said, I highly recommend the hotel to everyone travelling into the LA area. For families it is the perfect location for a trip to Six Flags Magic Mountain and Lake Castaic. It is a superb establishment and management is doing an excellent job!!!!
Platinum Elite Member
May 27, 2014
Rated 2.0 out of 5.0 by Dgb93422 Lazy on the cleaning
On the first night I noticed a spider in my bathroom. There was a staple in my bed. Spider webs on the ceiling which were never cleaned. I found two dirty towels on the first night and hair on the bathroom floor. The second day I found a cleaning towel and paper on the desk, I tossed them on the floor and for the next four days they stayed in the same spot. The cleaning people never picked them up. At check out I told them at the front desk that they got my address wrong. They gave me the excuse that I gave it to them they did not want to accept the fact that they were wrong. They finally tried what I asked them to do. I won't return to this HIE.
May 19, 2014
Rated 3.0 out of 5.0 by NV traveler Need to fix landscaping irrigation
They don't believe in drip irrigation for the planters in the parking lot. All plants are watered with spray irrigation (at night) which sprays the front of your car in the parking lot. We woke up to the entire front of our car water spotted with nice California hard water. Thanks.
May 12, 2014
Rated 5.0 out of 5.0 by redsox20042007ws Santa Clarita
This is 2nd time I stayed at this hotel. Good expierences both times. Staff is friendly and helpful. I love the fact that the vending machines take both cash and credit cards. This is convienent, for me, as I have a company card for my meals. Also, I appreciate, that this hotel has smoking rooms.
May 11, 2014
Rated 5.0 out of 5.0 by AlexL48 GREAT STAY, NICE STAFF
ABLE TO GET A GOOD NIGHT SLEEP IN A CLEAN ROOM WITH NICE STAFF. WHAT MORE CAN YOU ASK FOR.
May 10, 2014