Rated 4.3 out of 5 by 95
Rated 5.0 out of 5.0 by Marianachile Great stay
We got a great deal and could not believe the star rate was 2.5 , the beds were really comfortable, room was big and clean, the front desk super friendly, and the breakfast was fantastic!
November 2, 2013
Rated 4.0 out of 5.0 by Roger50 Comfortable bed and great service.
extremely clean comfortable room. Great place to relax after long day of travel.
October 28, 2013
Rated 2.0 out of 5.0 by Mankyolboot Did not sleep easy
I always stay here when I go to magic mountain. The cleanliness would always be around a 3 in my opinion, but this time was a 1. There was crusted food (gravy?) on the curtains, residue on the slide out drawer in the desk, and the carpet was grimey. I had to wear flip flops. I will be staying somewhere else from now on.
October 23, 2013
Rated 5.0 out of 5.0 by karlos69 good job guys
everyone was very friendly and helpful. Location is great and close to attractions.
October 22, 2013
Rated 5.0 out of 5.0 by JoMama23 Great place, super close to Magic Mountain
My husband and I stayed here with our kids over fall break. The breakfast was extremely well stocked and staffed. The hotel was at full occupancy but you would never know it. There was always somewhere to park in the main parking space, the pool was never crowded and there was plenty of room to sit and enjoy breakfast without feeling rushed. We bought annual passes to MM and plan to stay here every visit. (Loved having the mini fridge/freezer and microwave in our room!)
October 17, 2013
Rated 2.0 out of 5.0 by C122 They need to clean the carpet, at least
I stay at a lot of Holiday Inn Express properties. Unfortunately, this is one of those that, while generally speaking is clean enough, you're afraid to walk on the carpet.
October 16, 2013
Rated 5.0 out of 5.0 by Rippy comfortable...great place...great value
Conveniently located close to shopping, restaurants, theme park, freeway 5.
Clean, comfortable, quiet room with fridge and microwave...bonus!
October 13, 2013
Rated 5.0 out of 5.0 by JR0602 Best service!!!
I can honestly say this was the best stay I had at a hotel. The room was clean the service was amazing and everything I can ask for as a guess!! As I was checking in at 9 pm! I wanted some water so bad!!! What does the employee give me 2 bottles of water and said please let me know if you need anymore!!! The breakfast in the morning was great they had coffee,juice and their sweet rolls were great!!! Would I come back YES!!!! YES! And YES!!! I really wish all hotels were like this one great service clean rooms and just wonderful!!!
October 9, 2013
Rated 5.0 out of 5.0 by Tink31 Magic Mountain Vacation
We stayed here to be close to Magic Mountain. Staff was friendly rooms were nice and comfy and breakfast was great.
October 9, 2013
Rated 5.0 out of 5.0 by Carome Comfortable
Great location, able to relax! Everyone was really nice and accommodating.
October 4, 2013
Rated 5.0 out of 5.0 by Antalya Fabulous place to stay
When we do a road trip, we try to stay at Holiday Inn Express hotels. I have to say that this hotel was one of the very best I have experienced! From our arrival to our departure, the hotel staff was friendly, courteous, attentive all the while. The employees were laughing and singing while using wire brushes to clean the grout in the lobby tiles...so you KNOW that management likes to keep the hotel spotlessly clean. Breakfast room was well set up with a nice assortment of food & the coffee was bottomless. The staff replenished food before it ran out, by the way. The room: we had the ADA room. My goodness, that bed was the most comfortable I have ever slept in! Loved the crinkly white cotton sheets! I only have one ding for the room, and that's the bathroom. Although the toilet was elevated (good), and the shower had grab bars and a removable shower head, it was the lack of space on the sink that annoyed me. The builders put in a rather smallish sink, perhaps a 12" bowl, and there was hardly any place to put a bar of soap, let alone your toothbrush.
Other than that, we enjoyed the room so much that we wished we could stay another night! But we had to get back on the road again.
October 2, 2013
Rated 5.0 out of 5.0 by Jimbo14 Great property.
Great location and great place to stay before heading into Los Angeles.
September 30, 2013
Rated 5.0 out of 5.0 by Boomer77 Pleasant Stay
Very clean and comfortable room. Excellent breakfast selection. front desk lady extremely pleasant.
September 29, 2013
Rated 3.0 out of 5.0 by JOHN222277 Very Nice Place but Beware Staff's
Its a really comfortable nice Place to stay, But Beware the breakfast area. Somebody looted my phone in the morning time from breakfast area, Later I found it from Kitchen closet. Its really Scared me and checked out evening.
September 29, 2013
Rated 5.0 out of 5.0 by Poorotis Front Desk !!!!!!!!!!!!!!!!!!!!!!!
Have become disappointed in the HE brand as of late, but the two ladies working the front desk were the best. Thank you as the check in and a couple of minor room issues were taken care of.
September 25, 2013
Rated 5.0 out of 5.0 by Ninja14 Would love to stay here again
The front desk were completely nice, they asked us if we had any questions; let us know about the dicounts they offered. Beds were comfortable, restrooms were great, flat screen big tv. Peace and quiet, we didnt hear anything from the freeway or roads. The Breakfast there was DELICIOUS! I wanted to go crazy and eat all that they had to offer ( only because most hotels dont offer alot). The only thing I wasnt happy about was that when it came time to clean our room, they skipped us only because we planned on staying a few more hours longer, so we never got more towels. Then they called our room to ask if we forgot to check out. There was a miscommunication between the front desk and the housekeeping. But overall it was a good experience, we ended up taking towels from one of their push carts that they left at the end of the hallway.
September 23, 2013
Rated 5.0 out of 5.0 by Anderson2655 Clean, comfortable and great service
The room was clean, comfortable and the service staff was pleasant and helpful. The breakfast provided an array of choices, including scrambled eggs, cereals, bread, fruit, and yogurts. Unlike some more expensive hotels, the internet is free if you simply join as a member and receive points for your stay. I highly recommend this hotel.
September 11, 2013
Rated 5.0 out of 5.0 by WeinerMom4 Great hotel - very clean and awesome staff
This was a great place to stay - good location, very clean and had really helpful staff. I would highly recommend it.
September 9, 2013
Rated 5.0 out of 5.0 by Conycap Confortable bed and great service
Good bed, very variety tv channels, good food & coffee, general ok.
September 6, 2013
Rated 5.0 out of 5.0 by EHM23 Excellent!! :)
I had a great stay! Especially with how close the place was to 6 Flags. Got a great deal with discounts. I would difinitely recommend the place. Awesome service! I wouldn't mind staying here another night. :)
September 5, 2013
Rated 5.0 out of 5.0 by Letty28 Friendliness, convenience and comfort
We looked for a place to stay close to Magic Mountain. I was pleased with our choice here. Cleanliness a big plus- staff friendly !!! Beds comfy, good breakfast selection, relaxed at pool- kids enjoyed. It was worth the cost - a little more than some of the other places close by but worth it. I'd stay there again.
September 5, 2013
Rated 4.0 out of 5.0 by Rocio2013 Very comfortable bed
Like always it is great to stay at the Hooiday inn express because has the most comfortable beds and big size rooms. The bathrooms are cleans with lots of clean towls. Love this place
September 5, 2013
Rated 3.0 out of 5.0 by vacationvisitor just ok
the stay was just ok , our rooms where clean maids and staff where friendly, I thought hallways could be cleaner for a 4.5 star hotel, I do think it is over rated. Customers have a laundry room to use which is nice only 2 washing machines and 1 one broke plus the hotel guest next door are allowed to come over and use ours . Pool was not too bad thought it would have been nicer hotel for the price. I would stay again if I couldn't find any where else.
September 3, 2013
Rated 5.0 out of 5.0 by RRR3 Excellent beds
Very comfortable beds and good space in room. Very good breakfast of both hot and cold food items. Staff were friendly and helpful.
August 31, 2013
Rated 5.0 out of 5.0 by cheez1234 Quality
I stay in HIE facilities all up and down California, and the Valencia location is truly one of the best. Top notch for staff, cleanliness, and overall layout. Even though the building is a mere 100 yds from noisy I5, the construction blocks out 98% of the road noise. Overall thumbs up!
August 31, 2013
Rated 4.0 out of 5.0 by why79 refrig
frrig cut off and defrosted and my stuff went bad and we asked for extra towels and blankets it came hour later and it wasn't even enough and they never bought more. the beds made a lot of noise and the breakfast tasted like fake. but be side that it was a good stay
August 28, 2013
Rated 4.0 out of 5.0 by SapphireLotus Loved et!
We stayed her with our 2 kids for a Six Flags weekend getaway. The hotel is literally across the way from Six Flags and was surrounded by shops and restaurants. Location was great. Rooms were very clean, they even have Directv which was another plus. Staff was helpful and the breakfast buffet was awesome. Only issue was that we kept smelling cigarette smoke in the hallway although we were in non-smoking. Thankfully the smell didn't linger to room. Also, the door kind of didn't seal tightly to where the lights from hall would beam in. That was my only issue...I like sleeping in pitch darkness so it bothered me and no one else. We will definitely be staying here for all of our Six Flags visits for sure though. We felt safe and had no worries.
August 21, 2013
Rated 5.0 out of 5.0 Great location
We did like the location and easy access of this facility.
August 18, 2013
Rated 5.0 out of 5.0 by ItsMagic Great place for visit to Magic Mountain
I stay at Holiday Inn Express locations almost exclusively for my work travel. We were planning a trip to Magic Mountain and chose this location for a stay of 2 nights. The hotel is about as close to MM as you can get. There are choices to eat very close including a Dennys right next door. The hotel is fairly new and clean. Our room was clean and faced away from the freeway, but was next to the pool, and we heard a little noise a few times, but not excessive. The breakfast was the usual Holiday Inn Express selection including the pancake machine. The staff did a good job of keeping everything full. The city trolley is available for a ride to MM, we chose to drive and pay the $18. I would stay here again.
August 18, 2013
Rated 1.0 out of 5.0 by fernandosmom Customer Service bad!!
When we got to the hotel we put drinks and food in the fridge and went to magic mountain. After a long day at the park came back and our drinks and food was warm. Called the front desk and they sent someone up to fix it. Then the next morning noticed that the bathroom sink was clogged! Called a manger and he wasn't sure when he could send someone up to fix it. I said that i needed someone to come up as soon as possible, because we had things to do. So had to put our vacation plan on hold yet again to have them come fix another problem with the room. Very unacceptable! This is the first time we've ever stayed at this holiday, was hoping it was going to be the hotel we stay at every time we came up since its so close to magic mountain. The manger never apologized!
August 16, 2013