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Rated 4.3 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable and great service The room was clean, comfortable and the service staff was pleasant and helpful. The breakfast provided an array of choices, including scrambled eggs, cereals, bread, fruit, and yogurts. Unlike some more expensive hotels, the internet is free if you simply join as a member and receive points for your stay. I highly recommend this hotel. September 11, 2013
Rated 5.0 out of 5.0 by Great hotel - very clean and awesome staff This was a great place to stay - good location, very clean and had really helpful staff. I would highly recommend it. September 9, 2013
Rated 5.0 out of 5.0 by Confortable bed and great service Good bed, very variety tv channels, good food & coffee, general ok. September 6, 2013
Rated 5.0 out of 5.0 by Excellent!! :) I had a great stay! Especially with how close the place was to 6 Flags. Got a great deal with discounts. I would difinitely recommend the place. Awesome service! I wouldn't mind staying here another night. :) September 5, 2013
Rated 5.0 out of 5.0 by Friendliness, convenience and comfort We looked for a place to stay close to Magic Mountain. I was pleased with our choice here. Cleanliness a big plus- staff friendly !!! Beds comfy, good breakfast selection, relaxed at pool- kids enjoyed. It was worth the cost - a little more than some of the other places close by but worth it. I'd stay there again. September 5, 2013
Rated 4.0 out of 5.0 by Very comfortable bed Like always it is great to stay at the Hooiday inn express because has the most comfortable beds and big size rooms. The bathrooms are cleans with lots of clean towls. Love this place September 5, 2013
Rated 3.0 out of 5.0 by just ok the stay was just ok , our rooms where clean maids and staff where friendly, I thought hallways could be cleaner for a 4.5 star hotel, I do think it is over rated. Customers have a laundry room to use which is nice only 2 washing machines and 1 one broke plus the hotel guest next door are allowed to come over and use ours . Pool was not too bad thought it would have been nicer hotel for the price. I would stay again if I couldn't find any where else. September 3, 2013
Rated 5.0 out of 5.0 by Excellent beds Very comfortable beds and good space in room. Very good breakfast of both hot and cold food items. Staff were friendly and helpful. August 31, 2013
Rated 5.0 out of 5.0 by Quality I stay in HIE facilities all up and down California, and the Valencia location is truly one of the best. Top notch for staff, cleanliness, and overall layout. Even though the building is a mere 100 yds from noisy I5, the construction blocks out 98% of the road noise. Overall thumbs up! August 31, 2013
Rated 4.0 out of 5.0 by refrig frrig cut off and defrosted and my stuff went bad and we asked for extra towels and blankets it came hour later and it wasn't even enough and they never bought more. the beds made a lot of noise and the breakfast tasted like fake. but be side that it was a good stay August 28, 2013
Rated 4.0 out of 5.0 by Loved et! We stayed her with our 2 kids for a Six Flags weekend getaway. The hotel is literally across the way from Six Flags and was surrounded by shops and restaurants. Location was great. Rooms were very clean, they even have Directv which was another plus. Staff was helpful and the breakfast buffet was awesome. Only issue was that we kept smelling cigarette smoke in the hallway although we were in non-smoking. Thankfully the smell didn't linger to room. Also, the door kind of didn't seal tightly to where the lights from hall would beam in. That was my only issue...I like sleeping in pitch darkness so it bothered me and no one else. We will definitely be staying here for all of our Six Flags visits for sure though. We felt safe and had no worries. August 21, 2013
Rated 5.0 out of 5.0 Great location We did like the location and easy access of this facility. August 18, 2013
Rated 5.0 out of 5.0 by Great place for visit to Magic Mountain I stay at Holiday Inn Express locations almost exclusively for my work travel. We were planning a trip to Magic Mountain and chose this location for a stay of 2 nights. The hotel is about as close to MM as you can get. There are choices to eat very close including a Dennys right next door. The hotel is fairly new and clean. Our room was clean and faced away from the freeway, but was next to the pool, and we heard a little noise a few times, but not excessive. The breakfast was the usual Holiday Inn Express selection including the pancake machine. The staff did a good job of keeping everything full. The city trolley is available for a ride to MM, we chose to drive and pay the $18. I would stay here again. August 18, 2013
Rated 1.0 out of 5.0 by Customer Service bad!! When we got to the hotel we put drinks and food in the fridge and went to magic mountain. After a long day at the park came back and our drinks and food was warm. Called the front desk and they sent someone up to fix it. Then the next morning noticed that the bathroom sink was clogged! Called a manger and he wasn't sure when he could send someone up to fix it. I said that i needed someone to come up as soon as possible, because we had things to do. So had to put our vacation plan on hold yet again to have them come fix another problem with the room. Very unacceptable! This is the first time we've ever stayed at this holiday, was hoping it was going to be the hotel we stay at every time we came up since its so close to magic mountain. The manger never apologized! August 16, 2013
Rated 4.0 out of 5.0 by Another stay! Rooms are great. Pool is great. Heated and even warm in February! Breakfast was good. Great variety! August 16, 2013
Rated 5.0 out of 5.0 by Goodcellent! Great time. Magic Mountain and Shops down the street. Starbucks a walk to the corner! Wonderful staff thank you! CD August 14, 2013
Rated 5.0 out of 5.0 by Great service Hotel, staff, amenities, breakfast all rate 100%. We travel quite a bit and were really impressed with this facility. Our family stayed in 2 rooms and we all had a great stay here. Near Six Flags as well as restaurants and shopping too! August 13, 2013
Rated 4.0 out of 5.0 by Comfortable bed BUT no soundproof on floors ! I was staying on the ground level. At 23h30, the family staying on the second floor above my room came in and it was then that I realized that the floor had no soundproofing, and was made of wood, not concrete. As a result, I would hear every foot steps from the people staying above my room. It is unfortunate because the walls and windows are very soundproof. August 12, 2013
Rated 5.0 out of 5.0 by Happy Travels Great area as it's right across from 6 flags, there's a Denny's restaurant as well as close to shopping and other amenities, would go back again for sure August 11, 2013
Rated 5.0 out of 5.0 by Front Desk The workers there were friendly and ready to welcome us. They were very professional and an asset to your hotel. August 10, 2013
Rated 1.0 out of 5.0 by Late night loud noise Unfortunately we had guests in the room next our room that had the TV very loud VERY late at night. Called the front desk on 3 occasions to resolve the issue. Front desk did try unfortunately it took so long we were wide awake before the situation was resolved. Thought we should of been compensated in some way for the situation. We realize that the situation was somewhat out of the staffs control, however compensation would of been appreciated. Room was very clean and the breakfast was wonderful. August 7, 2013
Rated 2.0 out of 5.0 by This is a tired hotel! Hotel is in a great location for Magic Mountain and Hurricane Harbor. Unfortunately, the property is showing it's age. Carpets were filthy, pillows/beds were awful and breakfast area was dirty with not enough staff to keep up. Breakfast options were basically the same each day with the only change being a cheese omelette or scrambled eggs and there are not nearly enough table to eat at. Staff were very pleasant and helpful and did the best they could with the resources at their disposal. Glad we were away from the hotel all day while we were there. August 5, 2013
Rated 1.0 out of 5.0 by Filthy floors and ratty blankets The carpet was full of stains we kept our shoes on. The towels had a strange smell. The blankets packed away for the couch bed were ratted and torn. The noise level was extremely high at midnight. My room was very close to lobby so I am not sure why lobby clerks didn't ask patrons to quiet down. The breakfast buffet looked promising but food was cold. Over priced stay for the am engines received. It was very close to magic mountain and sold out so not sure why some housekeeping can't be done. Don't waste your money!!! August 2, 2013
Rated 5.0 out of 5.0 by Quite comfortable rooms. Great location when visiting Magic Mountain The rooms are ample size for the 2 queen beds. Relatively large bathroom. Comfortable and clean. Wifi is slow though. Good selection of breakfast food including eggs, biscuits and sausage. July 26, 2013
Rated 4.0 out of 5.0 by Bathroom The bathroom was a handicap bathroom. There was no vanity to put toiletries. Other than the bathroom, it was a very good experience. July 26, 2013
Rated 4.0 out of 5.0 by Good deal across from Six Flags Everything was pretty good except there was no shampoo or soap in the room when we checked in. I called the front desk and they said they would be right up. It ended up that I went down to the front desk and got my own stuff. Other than that it was a good experience. July 26, 2013
Rated 5.0 out of 5.0 by Good for Family We stayed at this hotel for 3 nights. We went to Magic Mountain and the beaches as well as sight seeing in LA. The hotel rooms were very spacious and comfortable. The pool was perfect for the kids (heated pool) and breakfast was easy and convenient. The hotel staff was very friendly and helpful and the hotel itself was very clean and inviting. There is a shuttle to and from MM which was great and the location of the hotel to restaurants was perfect!I would definitely stay again and would recommend it to others! M.Y. Tucson, AZ July 12, 2013
Rated 5.0 out of 5.0 by Great place to stay! Staff was excellent responding to our needs. The hotel is conveniently located near Magic Mountain and there is a Denny's right out front. What more could you want? A great place to stay . . . entertainment and meals close by! July 9, 2013
Rated 4.0 out of 5.0 by Will be back From check in to check out, the staff at the front desk was very nice and helpful. The elevator was broke at check out and had to take stairs, but a staff member was at elevator to direct guests and apologize for the inconvenience. Clean room, comfortable beds. July 2, 2013
Rated 1.0 out of 5.0 by Called 1000 Times I will never go back to this hotel....The front desk literally called me 10 times in an hour. Why you ask? It was a different question each time. I finally said i am already and please leave me alone. THEY HAD THE NERVE TO CALL AGAIN!!!! So i unplugged my phone...Long story...dont go to this hotel unless you want to be harassed. I welcome the hotel to call me but they never will. June 29, 2013
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