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Rated 4.4 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by Great Room Great clean room, good breakfast, nice staff. I love the counter space and clean bathrooms. Everything I'd want for a business trip! Thank you. February 27, 2015
Rated 4.0 out of 5.0 by Good quality and comfortable We felt very comfortable staying at this facility. The room was clean and quiet. Access from the freeway was quick and easy. We have stayed there before and knew what we were getting. Just what we were looking for in a place to stay while traveling home when we knew we could not drive all of the way. Breakfast was good, however I would prefer not to have plastic plates and tableware. February 26, 2015
Rated 5.0 out of 5.0 by Excellent stay. Great service! After staying in hotels that we thought were going to be comfortable and clean, we were thrilled with our stay. Luis checked us in and went above and beyond to accommodate us. We wanted a top floor room in a quiet area and our room location was perfect. The room was great, the fitness center had most of what we needed and the breakfast had a lot of different choices. The staff was very friendly. Luis even brought out cookies in the evening. We recommend this hotel to anyone looking for a enjoyable experience. February 20, 2015
Rated 5.0 out of 5.0 by Room Clean, comfortable and quite. Easy I-5 access. Would stay again. February 20, 2015
Rated 1.0 out of 5.0 by poor reflection on your hotel chain When I arrived I was told they did not have the room I had reserved so I was "upgraded" to a suite. What they called a suite looked like a room in a homeless shelter with rollaway beds were you would have expected a couch. Might have been a room for people who were traveling with many small children, but I was traveling alone. When I asked the front desk to put me in a king room as I had booked online, I was treated poorly by staff. To make matters worse, the sinks where dirty and the room looked like it had not been vacuumed in a while. If i had not checked in at such a late hour I would have found another place to stay. The hotel was very noisy, it seemed as though people came and went all night. February 18, 2015
Rated 3.0 out of 5.0 by disappointed February 16, 2015 I've been staying at Holiday Inn Express exclusively for the last couple of years. I was 'upgraded' to a suite during my last two stays - Downtown Tacoma WA and Fremont/Milpitas CA as an appreciation for my loyalty. I had a long drive and a late check in at Valencia/Santa Clarita tonight and a bit disappointed that I was not afforded the same appreciation as the previous two. I was placed in a room with two queen beds. It felt like a downgrade for me. I'm sure my stay will be comfortable as always, just a bit disappointed. February 17, 2015
Rated 5.0 out of 5.0 by nice quiet place to stay Clean, quiet place, great for all ages. Great breakfast, and cookies in the evening. Rooms nice and comfortable. Pool was heated just right and hot tub was wonderful February 15, 2015
Rated 5.0 out of 5.0 by Always the best. The only negative I had about my experience was the Cinnamon Rolls for breakfast were not hot when brought out, and rather hardened. Really, those cinnamon rolls are more than half the reason I decide to stay with Holiday Inn anytime I am staying outside of town. So that was a bummer. But the rest of the accommodations were great as expected, even had a view of six flags outside when I woke up. February 15, 2015
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