Rated 4.3 out of 5 by 96
Rated 5.0 out of 5.0 by Lexus09 Excellent Service & Comfortable Environment
The Managers & Staff at the Santa Clarita location in Valencia,California are always so kind and helpful to my family and I when we visit the Los Angeles area. The Customer Service that I receive is so Grand that's why I choose to reside at this location when I visit( Los Angeles which is every 2 months.
Keep Up The Great Customer Service!
April 11, 2013
Rated 5.0 out of 5.0 by 2Old1s Would recommend to all
This is one of the best Holiday Inn Express Hotels we have stayed in. The bed was comfortable, clean, friendly staff, good breakfast food.
April 10, 2013
Rated 5.0 out of 5.0 by Ale0girl POOL
The pool was awesome. It felt like walking into a warm bath. We will definitely come back and stay again.
April 9, 2013
Rated 5.0 out of 5.0 by LodiPopo Great Value
Don't worry about highway noise and the staff is wonderful.
March 30, 2013
Rated 5.0 out of 5.0 by Anglkisss Clean and comfortable
Very clean, comfortable bed, great pool area and wide selection of tv channels.
March 17, 2013
Rated 5.0 out of 5.0 by trainbuff21 great weekend
great weekend get away from northern California. the trip into LA was great.
March 15, 2013
Rated 5.0 out of 5.0 by kands5 Great for Business or Pleasure
We stay here often. Rooms are clean and spacious. All staff from front desk to breakfast room to housekeeping is wonderful, friendly and helpful.
The breakfast is great. Gets us ready for our day.
March 8, 2013
Rated 4.0 out of 5.0 by Tearose Great Hospitality with comfort quiet sleeping
Our experience was great.
After being on the road for two long days of traveling from Portland, Oregon, it was our delight to "walk in" and secure a fresh, bright room for a restful evening/night. Great morning breakfast served. Staff was helpful and friendly. Swim pool was heated and refreshing. We have had great hospitality at each Holiday Express Inn on this vacation. Will use them again.
March 7, 2013
Rated 5.0 out of 5.0 by Neelo Great stay
Convenient location, attentive staff and good value - I would stay at this location again.
March 5, 2013
Rated 3.0 out of 5.0 by Mikeys61 pricing
I have the appropriate cards for receiving discounts . I've stayed multiple times in the last month. The price I was quoted was higher than my last 4 stays, I complained; but Leo said that was the best price available. I see the ads reflect a lower price than I was charged. Not good for repeat business! I'll check elsewhere next time, I'm in the area, sorry.
February 27, 2013
Rated 2.0 out of 5.0 by Newfe52 Overall good
Staff were awesome but the laundry sucked. It took over two hours in the dryer and the clothing was still soaking wet. Breakfast was the same each morning. Very poor say the least.
February 18, 2013
Rated 5.0 out of 5.0 by pgeho Nice place to stop.
I was in the area on business. I found the desk very comfortable. Nice TV and bed. The property was well taken care of and the pool and whirlpool were clean and up-to-date. Restaurant/bar within walking distance.
January 29, 2013
Rated 5.0 out of 5.0 by RollerCoasternut visiting Magic Mt.
This is a great place to stay when visiting Magic Mountain. The staff was friendly. The pool was nice and they even had a wine opener that they gave me to keep when I couldn't find mine.
January 25, 2013
Rated 5.0 out of 5.0 by cng84 Best Hotel
I recently stayed at the Valencia location across from Six Flags during a business trip. Since I have never stayed at a Holiday Inn Express I was amazed at how large and nice my room was. The fridge and microwave were prefect since I had brought most my meals from home. Breakfast was great and very satisfying. The staff was very polite on my arrival and gave me popcorn and water to take to my room. I will now always try and stay at a Holiday Inn Express when traveling.
January 10, 2013
Rated 4.0 out of 5.0 by Krissie Staff
We were coming into town from AZ. When I called to make sure we could get a room, the person who took our information made sure we know about the possible traffic from the Rosebowl.
January 9, 2013
Rated 2.0 out of 5.0 by STB1 Great nightly rate
The beds were comfy, the micro and fridge in the room were good, the breakfast selection was excellent, adn the pool / hot tub felt great! Our negative was that the heater would not turn off in our room. We ended up opening a window to balance out the heat. After the first night, a technician came in and fixed it...but the problem continued the second night. We opened up the window again. While we enjoy the fresh air, our window faced the freeway so it was noisy.
The manager offered to compensate us for this inconvenience when we checked out, but since we had booked early to get the good rate, there wasn't anything he could do for us since it is not a normal area for us to visit.
January 8, 2013
Rated 5.0 out of 5.0 by renaerod Great service; great value & location
Would definitely recommend for business and leisure travel. Easy to find; clean rooms; friendly and helpful staff. Breakfast was good for the options provided.
January 7, 2013
Rated 4.0 out of 5.0 by Cara8 Great Choice
We will definitely visit again. Great location, clean rooms, wonderful breakfast. Overall great hotel!
January 6, 2013
Rated 5.0 out of 5.0 by Miggie Just like home!
The hotel was clean, friendly and the staff was excellent. Great check in experience with free upgrades. The breakfast bar was great and I loved the new cheese omelettes.
December 13, 2012
Rated 5.0 out of 5.0 by AngryBirdsStarWars One of my favorite hotels while traveling
This stay was my third time with Holiday Inn Express. The staff is really great- friendly, courteous and they do everything they can to make your stay comfortable. The type of guests who stay here are also great. I've never had a noisy guest above, below, or next to my hotel room. The rooms are clean and comfortable. I would highly recommend this hotel and would refer all my family and friends here, too.
December 11, 2012
Rated 3.0 out of 5.0 by Traveler94116 An OK Stay
Major parking problem, the hotel shares parking with an all night restaurant which makes parking hard at night. Hotel staff has no clue what priority club status is, even after I mentioned it to them, that includes front office manager, total ignorance.
December 7, 2012
Rated 5.0 out of 5.0 by Dfbjr great place
Yes I would recommend this to any one that wants to be taken care of.
November 26, 2012
Rated 3.0 out of 5.0 by TheWildWildWest Earn 1,000 points per night?
Why you placed an insert into my room key packet to earn an additional 1,000 points per night now through September 3rd, 2012, on November 14th, 2012?
This is Platinum treatment?
November 21, 2012
Rated 5.0 out of 5.0 by Cat282 Nice, clean rooms and great breakfasts.
This was only our second time staying at a Holiday Inn Express and my husband and I thoroughly enjoyed our stay. The rooms were luxurious and comfortable by our standards and the full complimentary breakfasts were great and a big sayings! Look forward to many more stays.
November 12, 2012
Rated 5.0 out of 5.0 by Joseph13 Great place to stay
My wife and I have stayed at other hotels in the area. We decided to give the Holiday Inn an opportunity to serve us. We were so happy we did. Everything was excellent and we will stay there again. We travel to the area about every 3 months and this place will be our new destination location.
November 12, 2012
Rated 4.0 out of 5.0 by IleneMom Great Service
The stay was comfortable and quiet. The hotel was very convenient to Magic Mountain (our reason for staying there). Breakfast was very good. We only wish you would serve hash browns or fried potatoes of some sort.
November 2, 2012
Rated 5.0 out of 5.0 by KODY Many extras/fantastic service
I stayed here for 5 nights with my son. we were in town for business. the staff were impeccable. Very helpful, doing little extras and not expecting tips or payment. We had a king bed room which gave us more space in the room. The kitchenettes are awesome. Having a fridge, microwave and tea/coffee facitilites were great. One great thing about the hotel is that the rooms are very quiet. we hardly heard any noise outside the room at all. very good sleeps. very happy, thank you
October 25, 2012
Rated 4.0 out of 5.0 by Kimafx Delicious breakfast, close to 6 flags
I love HI Express for the excellent service, cleanliness, toiletries, and similarities within the chain. This particular HI Express had a particularly wonderful breakfast selection. The proximity to six flags also cannot be beat. As far as the room itself, the walls were a bit thin, especially given the hotel's proximity to six flags and high incidence of loud children. If the walls were a bit thicker, 5/5.
October 25, 2012