Rated 4.2 out of 5 by 147
Rated 4.0 out of 5.0 by Brian2018 Television
During my most recent stay, I found the picture to be very grainy, and the channel designated for TBS did not work. Once I've finished working for the day, watching TV is what I like to do, so this was a bit of a disappointment.
Other than that, the hotel staff was very nice and helpful; the room was clean; and the bed was fairly comfortable.
March 22, 2015
Rated 5.0 out of 5.0 by Vicki Row confortable beds, complementary breakfast
quick service, complementary breakfast, exercise room
March 16, 2015
Rated 5.0 out of 5.0 by HOOCH 999 HAD A VERY GOOD STAY
BREAKFAST BAR WAS NOT UP TO NONMAL HOLIDAY INN STANDARDS
March 14, 2015
Rated 1.0 out of 5.0 by M87942 Mismanaged Property
While a newer property, this is the worst managed HI Express this gold member has ever stayed at. Some highlights:
1. Property was full while during my weekend stay. Full occupancy over a weekend with leisure travels equals high demand for breakfast. Besides not having nearly enough tables, they constantly ran out of items. My favorite was the pancakes. One employee told me they did not have any batter and the other employee told me that the machine was broke. After complaining to the manager, a bag of fresh batter magically appeared and was placed in the broken machine that suddenly began to operate without issue.
2. I had the Do not Disturb sign on my door and at 12:30 a letter was slipped under my door stating that the room would not be cleaned. After I went to the front desk this issue was resolved.
3. Indoor pool was extremely cold. While the hot tub was great the first night, it was luke warm at best the following day.
4. While I rarely request late check-out as a gold member, be careful doing so here as rude lobby employees will make you feel like dirt for asking.
March 9, 2015
Rated 5.0 out of 5.0 by Femurbone Great Stay as Always!
Have stayed at this particular hotel several times and have rarely had any issues. I plan on staying at this hotel as well as other HIE in the future.
March 8, 2015
Rated 3.0 out of 5.0 by michigantball stayed at Valpo
The stay was ok. No problems with the room. It was worth the price we paid. We got a better deal calling the front desk directly than we could find over the internet. The pool was much smaller than expected and they had no clean towels for my kids. I asked for more towels and they brought one towel telling us that was the last clean towel they had in the hotel.
March 7, 2015
Rated 5.0 out of 5.0 by MaryNBD Staff
Always attentive to my special requests.
March 6, 2015
Rated 4.0 out of 5.0 by BandDad Comfortable bed and great service.
Front desk staff was very friendly. Room was comfortable as expected at a Holiday Inn Express.
March 2, 2015