Rated 4.6 out of 5 by 254
Rated 4.0 out of 5.0 by Troop091 A great buy, nice material and great price!
The pool was not available, it was strange because the next morning it was open. The front desk clerk never offered me snacks or points once my the transaction was completed.
August 22, 2015
Rated 5.0 out of 5.0 by SeanABQ Good location, great customer service
I have always loved Holiday Inn, they have always provided me the best customer service.
August 21, 2015
Rated 5.0 out of 5.0 by Steel 1 Excellent service and good sleep
Stay here about 4t to 8 nights per month , best Holiday Inn in the State , i stay at them all and this is the best !!!!
Always try and accommodate what I need and go above and beyond customer service , will stay again soon
August 21, 2015
Rated 4.0 out of 5.0 by Coltsneck07722 What you have come to expect from HIE hotels
August 15, 2015
Rated 5.0 out of 5.0 by Mr. Buck Friendly Staff and Great Property!!
I travel at least two night a week, and this property is where i choose to stay while Van Buren area, They are always friendly and inviting to their guest!
August 10, 2015
Rated 2.0 out of 5.0 by tableturner Bed linens not changed during 4 night stay
I stay at this Inn at least twice per year, but only because of the brand name. I stayed here the first week it opened a few years ago.
I didn't get acknowledged for my platinum status by the young man on Sunday afternoon. I never get upgraded at this Inn. There is never a room on the ground floor available, which I prefer.. Slowest elevator in North America.
Breakfast was good on Monday and Tuesday morning. Food was undercooked on Wednesday and Thursday. Of course, the person responsible for the breakfast area was consistently at the front desk conversing with front desk staff.
There's no card to instruct maid to change linens and they weren't changed once during my 4 night stay.
A guest shouldn't have to ask for this basic service.
August 9, 2015
Rated 5.0 out of 5.0 by VacationMom2015 Pancakes, Pillows and Pajamas
While traveling across the United States, we came upon this lovely Holiday Inn Express in Van Buren-Ft. Smith.
It was very late at night and fortunately, we found this gem of a friendly hotel. We checked into a spacious suite with a comfortable living room. The management offered us free pancakes for our evening meal. It was fun for our family to enjoy pancakes and watch television in our pajamas. The mixture of pillows were so comfortable most of us overslept for the complimentary breakfast. My eldest child brought up a delicious breakfast of scrambled eggs, sausages, muffins and juice. The suite had a little kitchenette with a microwave and small refrigerator. The best part was the friendliness of the staff.
We have decided to look for Holiday Inn Express in every state we visit this summer. So far, we have visited 12 states.
August 6, 2015
Rated 5.0 out of 5.0 by Cloudy54 Great Stay
After a long drive and it being late and soaking wet from the rain. It was a true blessing to find this place, because everything else was booked. Location was great, the room was nice and clean. Even had a jetted tub in it which I was in need of. Was guided to the nearest places to grab something to eat for the time of night it was. Night clerk was very sweet and helpful. Would stay at this hotel again when in this area.
July 30, 2015