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Rated 4.7 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Cheaper than cable We rented a room for our family to enjoy watching the Super Bowl (2014) Well, we enjoyed the room and the amenities, but the Super Bowl left a lot to be desired. February 6, 2014
Rated 5.0 out of 5.0 by Spacious and Relaxing Stayed at this Hotel for one Night whilst Travelling from East to West of USA. Staff were very pleasant and welcoming. Room very spacious with just the right facilities ( Fridge, Microwave, Mini Kitchen Sink) Beds were very comfortable. Close to Fuel and shopping with easy access to Interstate Would definitey rocommend and stay again at this Hotel A very enjoyable Stay February 3, 2014
Rated 5.0 out of 5.0 by Huge Suite a Nice Surprise on an Icy Night It was the last-hour home-stretch on a 10-hour road trip... and icy roads would force us to stop for the night. I was thrilled to find an IHG property within seconds using the handy IHG iphone app. We pulled into the hotel... confirmed availability... whipped out the ipad to use points... and we were in a room.... literally within minutes of arriving. The sweet front desk hostess must have known we needed it... because she upgraded us to a suite. After being cooped up in the car with five people for 10 hours... it was such a treat to spread out! The room was beautiful and helped everyone get over the fact that we couldn't get home that night. She also made sure to tell the kids that hot chocolate would be waiting for them in the breakfast area if they wanted to come back down after getting settled. Thank you whoever you are! :o) We were well-rested and made it home safely the next morning. January 31, 2014
Rated 5.0 out of 5.0 by Loved our stay! Suite was fabulous! Would definitely recommend this Hotel to others! Queen suite was spacious & clean! Loved our weekend! January 29, 2014
Rated 5.0 out of 5.0 by Good Value It's exactly what you expect from a Holiday Inn. Good value and nice rooms. January 15, 2014
Rated 5.0 out of 5.0 by very friendly staff We had a problem with our rewards night not being able to upgrade but the staff fixed the problem for the second night. Room was clean and staff was great. January 12, 2014
Rated 5.0 out of 5.0 Eveything was fine Need better direction to this Holiday Inn. Had to stop at a service station to get directions. It was in a very strange place January 7, 2014
Rated 5.0 out of 5.0 by Great Experience! From the moment we arrived we were welcomed and it was a great stay. Everyone that we came into contact with was awesome! The hotel was very clean, warm and cozy. The room was very nice. We were visiting family and it was nice to be able to go back to the hotel, relax and get a great nights sleep. Special shout out to Michelle for letting me borrow scissors to complete my Christmas wrapping! Thank you all for a great stay! January 6, 2014
Rated 4.0 out of 5.0 by No Hot Water and Slow Elevator The hotel is beauitufl buit you need to take a shower early or your neighbor will get all the hot water. Also be prepared to wait several minutes for the elevator. Best get a room on the first floor. Hopefully or you, the Pancake machine will be fixed for your grandkids and kids can have fun breakfast. January 5, 2014
Rated 5.0 out of 5.0 by great service Wonderful hotel and staff. Would stay there again. January 5, 2014
Rated 5.0 out of 5.0 Great Service Service and attentive ness of the Staff were excellent. Also we felt we were in a safe environment. Parking was well lighted and the overall appearance was good. the room was also a good price and comfortable. January 4, 2014
Rated 3.0 out of 5.0 by No Hot Water, slow elevators di I was disappointed when I took a shower that I had not hot water. It seems that if the person next door to your room is taking a shower, they get the hot water and you dont, so be first to take a shower and get hot water. The elevator is really really slow, so get a room on the first floor. January 1, 2014
Rated 5.0 out of 5.0 by Great Experience as always This Holiday Inn is located in my hometown, so I like to use my rewards points to book rooms here either as a break for my husband and myself, or sometimes as a gift for family members. The staff is always so helpful and knows the answers to all of my questions. The room and all the places in the hotel I have seen are exceptionally clean and inviting. December 30, 2013
Rated 5.0 out of 5.0 by Even Santa stops here! We had to travel for the holiday and this was going to be the first time my 8 year old would not wake up in his bed and run to the tree to see what Santa had left. We wondered how Santa's gifts would get in our room but the wonderful guy at the front desk, Justin, assured us he would let Santa in before we got there. When we arrived check in was seamless and when the boys opened the door there were their presents from the jolly guy himself!! As if this wasn't enough to get us to stay again when our toddler ran out of milk in the middle of the night and the suite shop didn't have any either the front desk lady went and snagged us some from the breakfast area! Btw... The make you own pancakes at breakfast were a hit too. We will definitely be back! December 29, 2013
Rated 5.0 out of 5.0 by Great hotel Enjoyed our stay, very clean and staff was great! Would stay here again and recommend to friends. December 26, 2013
Rated 5.0 out of 5.0 by Great location Great location just off of I-40, quiet and there is an O'Charleys right next door. December 22, 2013
Rated 5.0 out of 5.0 by EXQUISITE ROOM THIS HOTEL IS ONE OF THE MOST LUXURIOUS HOLIDAY INN EXPRESS HOTELS WE HAVE EVER STAYED. THE DECOR WAS VERY NICE AND ROOM WAS QUIET. VERY IMPRESSED ALSO THAT HOTEL HAD SATELLITE TV WITH ON SCREEN GUIDE. December 17, 2013
Rated 5.0 out of 5.0 life savers After a wonderfully relaxing week, My husband had to be sent to the hospital by ambulance on our last night there.. The woman working made all the calls and got the ambliance there. She was so calm .. took care of everything.. just amazing. Couldn't thank her enough. December 6, 2013
Rated 3.0 out of 5.0 by someone already sleeping in the room I checked in around 10pm local time got the room keys and when I opened the door I heard someone yelling at me the room was already occupied the person was already sleeping. It was a very scary moment, for both of us I think the good thing is that the person did not sleep with a loaded weapon nearby. The staff had no idea who was in the room, he said that no one should be there other than me. December 6, 2013
Rated 5.0 out of 5.0 by the bed was amazing If we could have purchased the mattress in our room we would have done so. Like sleeping on a cloud of warmth and softness. Cannot say enough about it. All HI hotels should get this bed. I could only give four stars to room and comfort because the pull out mattress was 180 degrees opposite. We try to get rooms with a king and pull out sofa for the kidlet; the mattress on the sofa bed was thin and bars could be felt through it. I don't sleep soundly in any hotel and I slept though the night. Hotel is a beautiful property, quiet despite being near a highway. Would have liked to chat with the front desk at check out but agent was on the phone with someone for quite a long time. Only gripe--coffee empty at 11:15. Yes, we missed breakfast but only because we were sleeping so well. Not a big deal. December 4, 2013
Rated 4.0 out of 5.0 by Nice place Great place to stay. Only a couple issues, the sink faucets are set to far back and the tv sound was out of sync, and the air unit did not work. The front desk manager was excellent in accommodating me as a walk in. The front desk clerk was very knowledgable of the area. Justyn was able to direct me to the best steakhouse in the area Big Jakes! On any future I-40trips I will be staying there and dining at Big Jakes! November 21, 2013
Rated 5.0 out of 5.0 by Great stay! Comfortable and clean room. Enjoyed my stay and will use again if in the area November 17, 2013
Rated 5.0 out of 5.0 by Very Clean and fantastic service I would recommend the hotel to anyone. We liked it so well that we came back for a second night. I would stay at this hotel again. November 7, 2013
Rated 5.0 out of 5.0 by Great night Late arrival -- called and spoke with Carly and assured us room would be held until after football game... Promise kept... Only minor detail-add fruit to your breakfast venue... November 6, 2013
Rated 5.0 out of 5.0 by Comfortable place to stay and friendly greetings and service My wife and I enjoyed our 2 night stay and will come again November 6, 2013
Rated 5.0 out of 5.0 by Good Value Close to I-40, although had trouble finding it off the interstate. Very friendly and efficient staff. No priority rewards offered and no micro/fridge in room which is a must when traveling great distances. Comfortable and quiet room with great bed. Free breakfast and newspaper in the morning is a big plus. Would plan on staying here again. November 2, 2013
Rated 5.0 out of 5.0 by New So very nice and new! If you've stayed at a Staybridge Suite property, you'll love the fact that this property appears to be of the same caliber. A great up-scale feel. Room was quiet and well-appointed. Staff friendly and accomodating. Breakfast - well, that was Holiday Inn level, not Staybridge (which is excellent). Definitely would stay here again. October 28, 2013
Rated 5.0 out of 5.0 by A little hard to find. We came in at night when it was raining. I looked up the hotel on my ipad and made a reservation. I thought we would see it from the Interstate, but even though we turned off at the right exit, it was not visible. I finally found it using the hotel's map and the ipad's location map feature. October 18, 2013
Rated 5.0 out of 5.0 by Great staff and value Very customer focused. The staff go out of their way to meet my needs. October 14, 2013
Rated 5.0 out of 5.0 by Very nice room! One of the best motels we stay at while traveling. I love HIEx, except for the cost. JT October 8, 2013
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